Form 021 2020 021 Feedback Surveys OJP

E-Government Website Customer Satisfaction Surveys

2020 021 Feedback Surveys OJP.xlsx

2020 021 Feedback Surveys OJP

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Questions Answers
Did you experience any of the following? Trouble navigating the site
Missing content
Content was hard to understand
Would you like to provide any other comments or suggestions? (Please include your email address) [Open-ended]
What is your feedback about? Navigation
Content
My Account
General Feedback
What issue did you experience with site navigation? I was taken to an unexpected page
I couldn't find what I was looking for
I found what I wanted but I couldn't access the page
I saw an error message
Other (please specify)
Please specify with additional details. [Open-ended]
Would you like to be contacted? Yes
No
How should we contact you? Phone
Email
Please provide your first name and phone number or email address [Open-ended]
Did you use the search box on the site? Yes
No
Were you able to locate the results you were looking for? Yes
No
What search term(s) did you try and what results were you hoping to find? [Open-ended]
Did you register for an upcoming webinar, training, or event? Yes
No
If no, why not? [Open-ended]
Did you find this recording useful? Yes
No
What would have made this recording more useful? [Open-ended]
What would have made this page more useful? [Open-ended]
Is the application process for funding easy to understand? Yes
No
If no, what information or resources would make the grant application process easier? [Open-ended]
Were you able to find what you were looking for on the Awards listing? Yes
No
Can you describe how you plan to use this information? [Open-ended]
If you didn't find what you were looking for, why not? Filters didn’t allow me to narrow my results in a useful manner.
The sortable table didn’t break down the information I need at a glance
I wanted to export the results into excel
I wanted to plot grantees on a map
Other (please specify)
Did you sign up for a newsletter or email updates? Yes
No
If yes, what type of content are you hoping to see? [Open-ended]
If no, would you like to share any feedback regarding your choice not to sign up at this time? [Open-ended]
Did you locate the resources you were looking for? Yes
No
Did you locate the Human Trafficking resources you were looking for? Yes
No
Did you locate the American Indian / Alaska Native resources you were looking for? Yes
No
Did you locate the statistics or datasets you were looking for? Yes
No
Did you locate the funding opportunities you were looking for? Yes
No
Did you locate the publication resources you were looking for? Yes
No
Did you locate the Victims of Crime Act resources you were looking for? Yes
No
Did you locate the forensic sciences resources you were looking for? Yes
No
Did you locate the juvenile justice resources you were looking for? Yes
No
Did you locate the documents you were looking for? Yes
No
If no, what were you hoping to see? Please share any feedback that would help us improve this site. [Open-ended]
Thanks for visiting the VOCA Administrators section of our site. Are you: A VOCA Administrator
Just browsing
If VOCA Administrator, would you like to share any feedback or suggestions that would help improve this page? [Open-ended]
What types of resources are most useful to you? Videos
PDF Documents
Forms
Excel Templates
Infographics
Data Visualizations
Other (please specify)
What additional features would you like to see? [Open-ended]
What features would help improve this data visualization? Export capabilities
Advanced drilldown options
More filtering choices
More sort options
Additional map options
Other (please specify)
Thank you for visiting.
We'd love to hear your feedback.
Please rate your experience on this page:
[Star Rating]
Would you like to share any feedback or suggestions that would help improve this page? [Open-ended]
Did you accomplish what you wanted to do today on this site? Yes
No
Please tell us why you were unable to accomplish what you wanted. [Open-ended]
Would you like to receive email notifications with news and updates? Yes
No
If yes, please provide your email address [Open-ended]
What data-related resources did you use today? Data Analysis Tools
Key Statistics
Data Collections
Data and Product Finder
Did not use any tools
What form of data is most useful to you? PDF
CSV
XLSX (Excel)
API
Other (please specify)
If you could improve one thing about this page, what would it be? [Open-ended]
What type of content would you like to see more of? [Open-ended]
Does this page need to be updated? Yes
No
Was this page helpful in finding what you need? Yes
No
What is this page missing? [Open-ended]
If you are a frequent visitor and familiar with our website prior to our recent redesign, please rate your new experience compared to your prior experiences Scale
Is there anything you are unable to do or find more difficult to do? [Open-ended]
How likely are you to apply this funding opportunity? [Open-ended] or Scale
How likely are you to apply to a funding opportunity available on this page? [Open-ended] or Scale
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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