Form 028 2020 028 Feedback Survey Mapping Doc - CDC Advanced Sear

E-Government Website Customer Satisfaction Surveys

2020 028 Feedback Survey Mapping Doc - CDC Advanced Search Feedback survey.xlsx

2020 028 Feedback Survey Mapping Doc - CDC Advanced Search Feedback survey

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

EN
Additional Languages


Sheet 1: EN

CDC Advanced Search Feedback Survey
FCG IA number: 30918
Question Text Answer Text
Q1. Please rate your satisfaction with this page. Star rating ( 5 stars)
Q2. Did you use the Advanced Search feature today? Yes
No
Don't recall







Q3. Please tell us about your experience with the results of your site search today. (Select all that apply.) Results were not relevant/not what I wanted
Too many results/I needed to refine my search
Not enough results
Returned NO results
Received error message(s)
I experienced a different search issue:
I had no difficulty with search/results were helpful



Q4. Please specify the search issue you experienced. [Space for open-ended text.]









Q5. What specific search terms did you use to try to find the information you were seeking? [Space for open-ended text.]









Q6. Please tell us about your experience with the features of your site search today. (Select all that apply.) I had issues with the basic search process (how to use it, terms to enter)
I had issues with the visual display of the search results (text size, images)
I had issues with search results I received
I had issues with sorting, filtering, advanced search, or lack of these options
I had technical issues with the search feature
I experienced a different search issue:
Search met my needs today/features were helpful

Q7. Please specify the search issue you experienced. [Space for open-ended text.]

Sheet 2: Additional Languages

[CLIENT NAME & SURVEY NAME] Feedback Survey
FCG IA number: [EAM can help provide this number]
Question Text Answer Text
Q1. Start rating ( 5 stars)
Q2.









Q3.









Q4.









Q5.









Q6.


Q7. (Open ended question)
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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