Form 034 2020 034 Q_DoDEA_Web_Browse_2020-05-21_DOT (1)

E-Government Website Customer Satisfaction Surveys

2020 034 Q_DoDEA_Web_Browse_2020-05-21_DOT (1).xlsx

2020 034 Q_DoDEA_Web_Browse_2020-05-21_DOT (1)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Model Qsts
Current CQs
CQs (5-21-20)
CQs 5-20-20
CQs (04-07-2020)
CQs 4-3-20
CQs (3-11-19)
CQs (2-14-18)
CQs (11-8-17)


Sheet 1: Model Qsts

Model Name DoDEA
Red & Strike-Through: Delete

Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order
Partitioned Yes
Pink: Addition
Date (9/25/2014)
Blue: Reword







Element Questions
Satisfaction Questions
Future Behaviors




Navigation (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Return (1=Very Unlikely, 10=Very Likely)
1 Please rate how well the site is organized. 16 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
19 How likely are you to return to DoDEA.edu?
2 Please rate the options available for navigating this site. 17 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

Recommend (1=Very Unlikely, 10=Very Likely)
3 Please rate how well the site layout helps you find what you need. 18 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
20 How likely are you to recommend DoDEA.edu to someone else?

Site Performance (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate how quickly pages load on this site.

21 How likely are you to use DoDEA.edu as your primary resource for getting information about DoDEA and its schools?
5 Please rate the consistency of speed from page to page on this site.



6 Please rate the ability to load pages without getting error messages on this site.




Site Information (1=Poor, 10=Excellent, Don't Know)



7 Please rate the thoroughness of information provided on this site.



8 Please rate how understandable this site’s information is.



9 Please rate how well the site’s information provides answers to your questions.




Look and Feel (1=Poor, 10=Excellent, Don't Know)



10 Please rate the visual appeal of this site.



11 Please rate the balance of graphics and text on this site.



12 Please rate the readability of the pages on this site.




Information Browsing (1=Poor, 10=Excellent, Don't Know)



13 Please rate the ability to sort information by criteria that are important to you on this site.



14 Please rate the ability to narrow choices to find the information you are looking for on this site.



15 Please rate how well the features on the site help you find the information you need.




Sheet 2: Current CQs

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
CUE0403821
Has DoDEA.edu done a good job of sharing COVID-19 information and keeping you up to date? Yes
Y Drop down, select one Skip Logic Group* COVID Info


No A



CUE0403822 A What could we have done better?

N Text area, no char limit Skip Logic Group* COVID Improvement
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



RCH5513Q041 E How would you describe your search experience on this site today? Search worked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




RCH5513Q042
Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree




RCH5513Q043
This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree




RCH5513Q044
My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree




RCH5513Q045
It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree




RCH5513Q046
It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree




RCH5513Q047
I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree




RCH5513Q048
The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement
RAJ0413287
Would you like someone from DoDEA to reach out to you to follow up? A follow-up page will display upon completion of this survey. Yes
Y Drop down, select one
Contact


No





Sheet 3: CQs (5-21-20)

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
CUE0403821
Has DoDEA.edu done a good job of sharing COVID-19 information and keeping you up to date? Yes
Y Drop down, select one Skip Logic Group* COVID Info


No A



CUE0403822 A What could we have done better?

N Text area, no char limit Skip Logic Group* COVID Improvement
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



RCH5513Q041 E How would you describe your search experience on this site today? Search worked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




RCH5513Q042
Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree




RCH5513Q043
This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree




RCH5513Q044
My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree




RCH5513Q045
It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree




RCH5513Q046
It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree




RCH5513Q047
I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree




RCH5513Q048
The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement
new
Would you like someone from DoDEA to reach out to you to follow up? A follow-up page will display upon completion of this survey. Yes
Y Drop down, select one
Contact


No





Sheet 4: CQs 5-20-20

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
CUE0403821
Has DoDEA.edu done a good job of sharing COVID-19 information and keeping you up to date? Yes
Y Drop down, select one Skip Logic Group* COVID Info


No A



CUE0403822 A What could we have done better?

N Text area, no char limit Skip Logic Group* COVID Improvement
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



RCH5513Q041 E How would you describe your search experience on this site today? Search worked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




RCH5513Q042
Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree




RCH5513Q043
This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree




RCH5513Q044
My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree




RCH5513Q045
It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree




RCH5513Q046
It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree




RCH5513Q047
I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree




RCH5513Q048
The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement

Sheet 5: CQs (04-07-2020)

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
new
Has DoDEA.edu done a good job of sharing COVID-19 information and keeping you up to date? Yes
Y Drop down, select one Skip Logic Group* COVID Info


No A



new A What could we have done better?

N Text area, no char limit Skip Logic Group* COVID Improvement
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



RCH5513Q041 E How would you describe your search experience on this site today? Search worked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




RCH5513Q042
Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree




RCH5513Q043
This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree




RCH5513Q044
My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree




RCH5513Q045
It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree




RCH5513Q046
It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree




RCH5513Q047
I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree




RCH5513Q048
The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement

Sheet 6: CQs 4-3-20

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



RCH5513Q041 E How would you describe your search experience on this site today? Search worked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




RCH5513Q042
Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree




RCH5513Q043
This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree




RCH5513Q044
My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree




RCH5513Q045
It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree




RCH5513Q046
It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree




RCH5513Q047
I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree




RCH5513Q048
The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement

Sheet 7: CQs (3-11-19)

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one
Frequency of visits


Once or twice






Three or four times






More than once per week but not every day






Every day




LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






I am not associated with a school






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






I am not associated with a school






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






I am not associated with a school






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms/document
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find a specific document






Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn how to enroll in a DoDEA school






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Consult the Administrator’s Guide






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used “Resources” links in middle of the homepage C





Used the “Site Search” feature E





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other




E How would you describe your search experience on this site today? Search wroked well
Y Radio button, one-up vertical Skip Logic Group* Search Experience


Returned too many results





Returned results that were not relevant





Returned results that were similar or redundant





I was not sure what words to use in my search





Search returned zero results





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




JAC0116575
How do you prefer to receive information? (Select all that apply.) Website
Y Checkbox, one-up vertical Skip Logic Group* Info preference


Email






In-person communications like one-on-one or larger-group all-hands meetings






Phone calls






VTC, Google Hangouts, or other assistive technology






Other (please specify) A



JAC0116580 A Please specify your other preference of receiving information.

N Text area, no char limit Skip Logic Group* Other info preference


Please rate your level of agreement with the following statements about your experience on the website today.

I am satisfied with the service I received from DoDEA.edu.
1=Strongly Disagree
N Radio button, scale, no don't know
A11 Satisfaction



2







3







4







5=Strongly Agree






This interaction increased my confidence in DoDEA.edu. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Confidence



2







3







4







5=Strongly Agree






My need was addressed. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Quality



2







3







4







5=Strongly Agree






It was easy to complete what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Ease



2







3







4







5=Strongly Agree






It took a reasonable amount of time to do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Efficiency



2







3







4







5=Strongly Agree






I was easily able to access the website on my device. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Equity Digital



2







3







4







5=Strongly Agree






The website helped me do what I needed to do. 1=Strongly Disagree
N Radio button, scale, no don't know
A11 Helpful Digital



2







3







4







5=Strongly Agree




LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement

Sheet 8: CQs (2-14-18)

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (02/12/2018)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one Skip Logic Group* Frequency of visits


Once or twice A





Three or four times A





More than once per week but not every day A





Every day A



TAR0197064 A How do you perceive the new website design? Better B Y Drop down, select one Skip Logic Group* Redesign


The same






Needs improvement C



TAR0197065 B Please explain why you feel the new website design is better than before.

N Text area, no char limit Skip Logic Group* Better redesign
TAR0197066 C Please explain what needs improvement.

N Text area, no char limit Skip Logic Group* Worse redesign
LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find a specific document






Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn how to enroll in a DoDEA school






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Consult the Administrator’s Guide






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason
TAR0197067 B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found
TAR0197068 C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature






Used “Resources” links in middle of the homepage C





Used the “Site Search” feature






Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




JAC0116575
How do you prefer to receive information? (Select all that apply.) Website
Y Checkbox, one-up vertical Skip Logic Group* Info preference


Email






In-person communications like one-on-one or larger-group all-hands meetings






Phone calls






VTC, Google Hangouts, or other assistive technology






Other (please specify) A



JAC0116580 A Please specify your other preference of receiving information.

N Text area, no char limit Skip Logic Group* Other info preference
LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement

Sheet 9: CQs (11-8-17)

Model Name DoDEA
Red & Strike-Through: Delete



Model ID Jt1hQxogg5kcwYAspQlQhQ4C
Underlined & Italicized: Re-order


Partitioned Yes
Pink: Addition


Date (10/17/2017)
Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
LNH5513Q001
In the last 30 days, how many times have you visited DoDEA.edu? This is my first time
Y Drop down, select one Skip Logic Group* Frequency of visits


Once or twice A





Three or four times A





More than once per week but not every day A





Every day A




A How do you perceive the new website design? Better B Y Drop down, select one Skip Logic Group* Redesign


The same






Needs improvement C




B Please explain why you feel the new website design is better than before.

N Text area, no char limit Skip Logic Group* Better redesign

C Please explain what needs improvement.

N Text area, no char limit Skip Logic Group* Worse redesign
LNH5513Q002
Which best describes your role when visiting the DoDEA website? Student
Y Drop down, select one Skip Logic Group* Relationship


Parent






District/School Administrator






DoDEA Employee






Teacher






Teaching applicant






Employment/job seeker






Other (please specify) A



LNH5513Q003 A Please specify your other role with DoDEA.

N Text area, no char limit Skip Logic Group* Other relationship
LNH5513Q009
Which region of the world did you visit us from? Americas A Y Drop down, select one Skip Logic Group* Region


Europe B





Pacific C





Other




JAC0149895 A What school are you associated with/interested in? Albritton MS
Y Drop down, select one Skip Logic Group* Americas schools


Andre Lucas ES






Antilles ES






Antilles HS






Antilles MS






Barkley ES






Barsanti ES






Bitz IS






Bolden ES/MS






Bowley ES






Brewster MS






Brittin ES






Crossroads ES






Dahlgren ES/MS






DeLalio ES






Devers ES






Dexter ES






Diamond ES






Elliott ES






Faith MS






Fort Campbell HS






Fort Knox HS






Fort Rucker ES






Fort Rucker PS






Galer ES






Gordon ES






Hampton PS






Heroes ES






Irwin IS






Johnson PS






Kessler ES






Lejeune HS






Macdonald ES






Mahaffey MS






Marshall ES






Maxwell AFB ES/MS






McBride ES






Murray ES






Pierce Terrace ES






Pinckney ES






Quantico MS/HS






Ramey Unit School






Scott MS






Shughart ES






Shughart MS






Stowers ES






Tarawa Terrace ES






Van Voorhis (Kingsolver) ES






W.T. Sampson ES/HS






Wassom MS






West Point ES






West Point MS






White ES






Wilson ES






Prefer not to respond




JAC0149893 B What school are you associated with/interested in? AFNORTH ES
Y Drop down, select one Skip Logic Group* Europe schools


AFNORTH MS/HS






Alconbury ES






Alconbury MS/HS






Ankara ES/HS






Ansbach ES






Ansbach MHS






Aukamm ES






Aviano ES






Aviano MS/HS






Bahrain ES/HS






Baumholder MS/HS






Bitburg ES






Bitburg MS/HS






Brussels ES/HS






Croughton ES






Feltwell ES






Garmisch ES/MS






Grafenwoehr ES






Hainerberg ES






Hohenfels ES






Hohenfels MS/HS






Incirlik ES/HS






Kaiserslautern ES






Kaiserslautern MS






KaiserslauternHS






Kleine Brogel ES






Lakenheath ES






Lakenheath HS






Lakenheath MS






Landstuhl ES/MS






Liberty IS






Livorno EMS






Naples ES






Naples MS/HS






Netzaberg ES






Netzaberg MS






Patch ES






Patch MS






Ramstein ES






Ramstein HS






Ramstein IS






Ramstein MS






Robinson Barracks ES/MS






Rota ES






Rota MS/HS






Sembach ES






Sembach MS






Sevilla ES/MS






SHAPE ES






SHAPE HS






ShapeMS






Sigonella ES






Sigonella MS/HS






Smith ES






Spangdahlem ES






Spangdahlem MS






Stuttgart ES






Stuttgart HS






Vicenza ES






Vicenza HS






Vicenza MS






Vilseck ES






Vilseck HS






Vogelweh ES






Wiesbaden HS






Wiesbaden MS






Prefer not to respond




JAC0149892 C What school are you associated with/interested in? Amelia Earhart IS
Y Drop down, select one Skip Logic Group* Pacific schools


Andersen ES






Andersen MS






Bechtel ES






Bob Hope PS






C.T. Joy ES






Daegu American school






Daegu High School






Darby ES






Edgren HS






EJ King HS






Guam HS






Humphreys Central ES






Humphreys HS






Humphreys MS






Ikego ES






John O. Arnn ES






Kadena ES






Kadena HS






Kadena MS






Killin ES






Kinnick HS






Kinser ES






Kubasaki HS






Lanham ES






Lester MS






M.C. Perry ES






M.C. Perry HS






McCool ES/MS






Mendel ES






Osan American ES






Osan American HS






Osan MS






Ryukyu MS






Sasebo ES






School






Seoul ES






Seoul HS






Seoul MS






Sollars ES






Stearley Heights ES






Sullivans ES






Yokosuka MS






Yokota HS






Yokota MS






Yokota West ES






Zama American HS






Zama American MS






Zukeran ES






Prefer not to respond




LNH5513Q010
What was(were) your primary reason(s) for visiting DoDEA.edu? Please select up to three. Find forms
Y Checkbox, one-up vertical Skip Logic Group* Primary reason


Find a specific document






Find contact information B





Look for and apply for a job






Look for information about a specific school






Learn more about DoDEA






Research a specific issue or question






Learn how to enroll in a DoDEA school






Learn more about DoDEA’s curriculum






Find student enrollment data






Research a DoDEA regulation or policy






Consult the Administrator’s Guide






Other (please specify) A



LNH5513Q011 A Please specify your other reason for visiting DoDEA.edu.

N Text area, no char limit Skip Logic Group* Other primary reason

B What type of contact information were you looking for?

N Text area, no char limit Skip Logic Group* Contact info type
LNH5513Q012
Is DoDEA.edu your primary vehicle for obtaining school information? Yes
Y Drop down, select one
Primary vehicle


No




LNH5513Q013
Were you able to accomplish your goal/find what you were looking for in visiting DoDEA.edu today? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish goal


Partially






No A,B,C



LNH5513Q014 A Please tell us what factors prevented you from accomplishing your goal.

N Text area, no char limit Skip Logic Group* Did not accomplish goal
LNH5513Q015 B What type of information were you unable to find?

N Text area, no char limit Skip Logic Group* Info not found

C What do you plan to do next? Come back to the site later
Y Drop down, select one Skip Logic Group* Plan next


Contact DoDEA (call/email)






Keep searching the Internet






Other




LNH5513Q016
How did you look for the information you wanted/needed on DoDEA.edu? Used the global navigation menu at the top of the page C Y Radio button, one-up vertical Skip Logic Group* How look for info


Used the “Find your School” feature B





Used “Resources” links in middle of the homepage C





Used the “Site Search” feature A





Used the left navigation on a school page C





Other (please specify) D



LNH5513Q017 D Please specify your other way of looking for information wanted/needed.

N Text area, no char limit Skip Logic Group* Other way looking for info
LNH5513Q018 A Please rate the Site Search feature on the following items:
Location of search box throughout the site
1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Location of search


2






3






4






5






6






7






8






9






10=Excellent






Don't know




LNH5513Q019 A Relevancy of search results 1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Relevancy of search results


2





3





4





5





6





7





8





9





10=Excellent





Don't know



LNH5513Q020 A Organization of search results 1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Organization of search results


2





3





4





5





6





7





8





9





10=Excellent





Don't know



LNH5513Q021 B Please rate the Find your School feature on the following items:
Location of Find your School widget
1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Location of school widget


2





3





4





5





6





7





8





9





10=Excellent





Don't know



LNH5513Q022 B Relevancy of search results 1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Relevancy of school results


2





3





4





5





6





7





8





9





10=Excellent





Don't know



LNH5513Q023 B Organization of search results 1=Poor
Y Radio button, scale, has don't know Skip Logic Group* Organization of school results


2





3





4





5





6





7





8





9





10=Excellent





Don't know



MAD0091705 C How would you describe your navigation experience on this site today? I had no difficulty navigating/browsing on this site
Y Checkbox, one-up vertical Skip Logic Group* Navigation experience


Links often did not take me where I expected





Had difficulty finding relevant information





Links/labels are difficult to understand





Too many links/navigational options to choose from





Had technical difficulties (error messages, broken links, etc.)





Could not navigate back to previous information





Other



LNH5513Q024
Please indicate the statement you agree with on Content quality and relevancy. Information is clear
Y Checkbox, one-up vertical
Content


Content is relevant






Content is easy to read






Content is up-to-date






I don’t agree with any of the above




JAC0116575
How do you prefer to receive information? (Select all that apply.) Website
Y Checkbox, one-up vertical Skip Logic Group* Info preference


Email






In-person communications like one-on-one or larger-group all-hands meetings






Phone calls






VTC, Google Hangouts, or other assistive technology






Other (please specify) A



JAC0116580 A Please specify your other preference of receiving information.

N Text area, no char limit Skip Logic Group* Other info preference
LNH5513Q025
What can we specifically do to improve DoDEA.edu to better serve your needs in the future?

N Text area, no char limit
Improvement
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

© 2024 OMB.report | Privacy Policy