1090-0008 Survey Mapping Document OJP Crime Solutions SAT

Survey: Crime Solutions Desktop
IA#: 30919
Date: 8/18/2020
SURVEY TYPE: Customer SAT
Survey Q#	Type#		Topic Type
1	Model		Look and Feel - Appeal
2	Model		Look and Feel - Balance
3	Model		Look and Feel - Readability
4	Model		Site Performance - Loading
5	Model		Site Performance - Consistency
6	Model		Site Performance - Completeness
7	Model		Navigation - Organized
8	Model		Navigation - Options
9	Model		Navigation - Layout
10	Model		Information Browsing - Sort
11	Model		Information Browsing - Narrow
12	Model		Information Browsing - Features
13	Model		Site Information - Thoroughness
14	Model		Site Information - Understandable
15	Model		Site Information - Answers
16	Model		Satisfaction - Overall
17	Model		Satisfaction - Expectations
18	Model		Satisfaction - Ideal
19	Model		Return
20	Model		Recommend Agency
21	Model		Trust - Best Interests
22	Model		Trust - Trustworthy
23	Model		Trust - Do Right
24	Custom		Visit Frequency
25	Custom		Redesign Rating
26	Custom		Redesign open-end
27	Custom		Role
28	Custom		Role open-end
29	Custom		Profession
30	Custom		Main Reason
31	Custom		Main Reason open-end
32	Custom		Doing on Site
33	Custom		What Prompted Visit
34	Custom		Website/Link
35	Custom		Website/Link open-end
36	Custom		Email Origin
37	Custom		Expected Destination
38	Custom		Accomplish
39	Custom		Accomplish open-end
40	Custom		Other Info
41	Custom		Other Info open-end
42	Custom		How Found Info
43	Custom		Search Results
44	Custom		Search Difficulties
45	Custom		Search Difficulties open-end
46	Custom		Time on Site
47	Custom		Word of Mouth Index
48	Custom		Gender
49	Custom		Age
50	Custom		Improvement Suggestions open-end