1090-0008 Feedback Survey Mapping Doc CDC Feedback survey - specific content pages

1090-0008 Feedback Survey Mapping Doc CDC Feedback survey - specific content pages.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Feedback Survey Mapping Doc CDC Feedback survey - specific content pages

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

EN
Additional Languages


Sheet 1: EN



CDC specific content pages Feedback Survey
FCG IA number: 30918
Question Text Answer Text
Q1. Please rate your overall experience with this page Star rating ( 5 stars)
Q2. Please rate the layout of this page Star rating ( 5 stars)









Q3. Please rate the content of this page Star rating ( 5 stars)









Q4. Please rate your overall satisfaction with this page Star rating ( 5 stars)









Q5. Please rate how easy it is to understand the information on this Star rating ( 5 stars)









Q6. Please rate how well this page helps you find the information you need Star rating ( 5 stars)


Q7. Please rate how well this page allows you to scan information Star rating ( 5 stars)
Q8. How do you feel about the length of this page? Too long

Just Right

Too short
Q9. What were you looking for today? Open-ended text field
Q10. Did you find what you were looking for today? No

Partially

Yes
Q11. How easy was it to find what you were looking for? Star rating ( 5 stars)
Q12. What made it difficult to find what you were looking for? (Please select up to 2 items below.) Navigation was hard to use

Too many categories and options to choose from

Category labels did not make sense

Content was hard to use

Content was not organized well

Content was difficult to understand

Content was too long

Content was hard to scan

Other, please explain:
Q13. Please explain your other difficulty Open-ended text field
Q14. Do you have any additional feedback about this page? Open-ended text field
Q15. How well do you think the main idea of this page came across? Open-ended text field
Q16. Would you recommend this page to a friend or family member? Yes

No
Q17. Why or why not? Open-ended text field
Q18. What do you think of the images used on this page? Open-ended text field
Q19. How can we improve this page? Open-ended text field
Q20. If you could only recommend one thing, what would you suggest we do to improve this web page? Open-ended text field
Q21. What did you like best about this page? Open-ended text field
Q22. What did you like least about this page? Open-ended text field



Sheet 2: Additional Languages

[CLIENT NAME & SURVEY NAME] Feedback Survey
FCG IA number: [EAM can help provide this number]
Question Text Answer Text
Q1. Start rating ( 5 stars)
Q2.









Q3.









Q4.









Q5.









Q6.


Q7. (Open ended question)
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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