| Survey: |
VHA |
|
| IA#: |
30820 Amend 0 |
|
| Date: |
11/10/2020 |
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
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|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Site Information - Thoroughness |
| 11 |
Standard |
Site Information - Understandable |
| 12 |
Standard |
Site Information - Answers |
| 13 |
Standard |
Task Process - Time |
| 14 |
Standard |
Task Process - Procedures |
| 15 |
Standard |
Task Process - Efficiency |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Trust - Level MHV |
| 22 |
Standard |
Trust - Level VA |
| 23 |
Standard |
Use Web Channel Over Others |
| 24 |
Custom |
Visit Reason |
| 25 |
Custom |
OE_Visit Reason |
| 26 |
Custom |
ANRole |
| 27 |
Custom |
OE_Role |
| 28 |
Custom |
Visit Frequency |
| 29 |
Custom |
Registered User |
| 30 |
Custom |
How long user |
| 31 |
Custom |
Use to access records |
| 32 |
Custom |
Improved ability to manage health |
| 33 |
Custom |
Topics of interest |
| 34 |
Custom |
Period of Military Service |
| 35 |
Custom |
Age |
| 36 |
Custom |
Gender |
| 37 |
Custom |
Education |
| 38 |
Custom |
Travel Distance |
| 39 |
Custom |
Area |
| 40 |
Custom |
|