Form 004 2019 004 Women%27s Health Desktop SP_10.16.18

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Overview

Welcome and Thank You Text
Model Questions (EN)
Custom Questions (EN)

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Sheet 1: Welcome and Thank You Text

	The text you see here will appear at the top and bottom of your survey, examples below.
	Default text is included and you may modify this text as needed.
	Welcome and Thank You Text
		Welcome Text		Welcome Text - SP
		Thank you for visiting womenshealth.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.		Gracias por visitar espanol.womenshealth.gov. Te elegimos de manera aleatoria para que participes en una breve encuesta en la que nos puedes decir qué estamos haciendo bien y qué podemos mejorar. Tómate unos minutos para compartir tus opiniones, que son fundamentales para ayudarnos a ofrecer la mejor experiencia posible en línea.
		Thank You Text		Thank You Text - SP
		Thank you for taking our survey - and for helping us serve you better. We appreciate your input!		Gracias por participar en nuestra encuesta y por ayudarnos a prestarte un mejor servicio. ¡Agradecemos tus comentarios!
		Example Desktop

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Sheet 2: Model Questions (EN)

Model Name		Women's Health Desktop SP					Red & Strike-Through: Delete
Model ID							Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ					Pink: Addition
Date							Blue: Reword
Model Version		17.2.G
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to this site?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (NPS) (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend (NPS)	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				21	Primary Resource	How likely are you to use this site as your primary resource for obtaining information about women's health?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well the site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Custom Questions (EN)

Model Name			Women's Health Desktop SP				Red & Strike-Through: Delete
Model ID			0				Underlined & Italicized: Re-order
Partitioned			Yes - 2MQ				Pink: Addition
Date							Blue: Reword
QID	AP Question Tag	Skip From	Question Text	Answer Choices	Skip To	AP Answer Tag	Required Y/N	Type	Special Instructions	CQ Label
	visit_frequency		How frequently do you visit this site?	Daily or almost daily		daily	Y	Drop down, select one		Visit Frequency
				Two to three times a week
				About once a week		weekly
				Two to three times a month
				About once a month		monthly
				Once every two or three months		few_months
				Every 6 months or less		six_months
				First time		first_visit
	role_govt		Which best describes you?	General public		general_public	Y	Drop down, select one	Skip Logic Group*	Role
				Patient
				Caregiver to a patient
				Health care provider
				Public health professional
				Non-governmental organization
				Researcher
				Media professional
				College/graduate student
				Grade 9-12 student
				Federal government
				State or local government
				Other, please specify:	A	other_please_specify
		A	Other best describes:				N	Text field, <100 char	Skip Logic Group*	Role - Other
	primary_reason_govt		What were you primarily looking for on this website?	Prevention or wellness information		find_organization_info	Y	Radio button, one-up vertical	Skip Logic Group*	Primary Looking For
				Particular disease or condition					Randomize
				Information on breastfeeding
				Programs/campaigns
				Women’s health publications to download and print
				Just browsing/nothing specific
				National Women and Girls HIV/AIDS Awareness Day information	B
				Information on National Women's Health Week	D
				Other, please specify:	A	other_please_specify			Anchor Answer Choice
	primary_reason_other	A	Other primarily looking for:				N	Text field, <100 char	Skip Logic Group*	Primary Looking For - Other
		B	Was the National Women and Girls HIV/AIDS Awareness Day information useful?	Yes		yes	Y	Radio button, one-up vertical	Skip Logic Group*	Awareness Day Info
				No	C	no
		C	Please explain in more detail the type of HIV/AIDS awareness information you were seeking.				N	Text area, no char limit	Skip Logic Group*	Awareness Day Info - Other
		D	Did you find the information on National Women's Health Week that you were looking for?	Yes	E	yes	Y	Radio button, one-up vertical	Skip Logic Group*	Health Week Find
				No	F	no
		F	What specific National Women's Health Week information were you looking for today?				N	Text area, no char limit	Skip Logic Group*	Health Week Not Find
		E	How would you describe the National Women's Health Week information on womenshealth.gov?	The information was very useful to help me know more about National Women’s Health Week.			Y	Radio button, one-up vertical	Skip Logic Group*	Health Week Useful
				The information was somewhat useful to help me know more about National Women’s Health Week.	G
				The information was not useful to help me know more about National Women’s Health Week.	G
		G	Please tell us what type of information would have made the National Women's Health Week information more useful.				N	Text area, no char limit	Skip Logic Group*	Health Week Not Useful
	search_use		Did you use the search feature during your visit today?	Yes	Y	yes	Y	Radio button, one-up vertical	Skip Logic Group*	Search Use
				No		no
				Don't recall		donot_recall
	search_experience	Y	Please tell us about your experience with the site's search feature today. (Please select all that apply.)	Results were not relevant/not what I wanted		results_not_relevant	Y	Checkbox, one-up vertical	Randomize	Search Experience
				Too many results/I needed to refine my search		too_many_results
				Not enough results		not_enough_results			Skip Logic Group*
				Returned NO results		returned_no_results
				Received error message(s)		received_error_message
				Search speed was too slow
				I experienced a different search issue (please explain):	A	different_issue			Anchor Answer Choice
				Search results were helpful		no_difficulty			Mutually Exclusive
	search_experience_other	A	Other search issue:				N	Text area, no char limit	Skip Logic Group*	Search Issue - Other
	nav_experience		How would you describe your navigation experience on this site today? (Please select all that apply.)	Links often did not take me where I expected		links_not_useful	Y	Checkbox, one-up vertical	Skip Logic Group*	Navigation Experience
				I had difficulty finding relevant information/products		difficulty_finding_relevant_info
				Links /labels were difficult to understand		links_difficult_to_understand
				Too many links/navigational options to choose from		too_many_links			Randomize
				Had technical difficulties (error messages, broken links, etc.)		technical_difficulties
				Could not navigate back to previous information		could_not_navigate_back
				I had a navigation difficulty not listed above:	A	a_different_navigation_diff			Anchor Answer Choice
				I had no difficulty navigating or browsing on this site		no_difficulty_navigation			Mutually Exclusive
	nav_experience_other	A	Other navigation difficulty:				N	Text area, no char limit	Skip Logic Group*	Navigation Experience - Other
	accomplish		Did you find the information you were hoping to obtain?	Yes		yes	Y	Radio button, one-up vertical	Skip Logic Group*	Find Looking For
				No	B	no
				Not yet	B
		B	If you did not find the information, please specify what information you were looking for:				N	Text area, no char limit	Skip Logic Group*	What Looking For
			If this site had a live chat feature, how likely would you be to use it?	1 = Very Unlikely		1	Y	Radio button, scale, no don't know	Skip Logic Group*
				2		2
				3		3
				4		4
				5	A	5
				6	A	6
				7	A	7
				8	A	8
				9	A	9
				10 = Very Likely	A	10
		A	What topics are you likely to ask about during your live chat session?				N	Text area, no char limit	Skip Logic Group*
			Please rate how well the images on the site represent you or your culture.	1 = Not at all Representative		1	Y	Radio button, scale, no don't know
				2		2
				3		3
				4		4
				5		5
				6		6
				7		7
				8		8
				9		9
				10 = Very Representative		10
			Is Spanish information on the website easy to understand?	Yes		yes	Y	Radio button, one-up vertical
				No		no
			How would you rate the accuracy of the Spanish translation?	1 = Not at all Accurate		1	Y	Radio button, scale, has don't know
				2		2
				3		3
				4		4
				5		5
				6		6
				7		7
				8		8
				9		9
				10 = Very Accurate		10
				Don't know
			Did you find any words in Spanish that you would translate from English differently?	Yes	C	yes	Y	Radio button, one-up vertical	Skip Logic Group*
				No		no
		C	What words did you find in Spanish that you would translate from English differently?				N	Text field, <100 char	Skip Logic Group*
			Do you visit the website to get information for yourself or for your family or friends?	Myself			Y	Radio button, one-up vertical
				Family or friends
				Both
			Does the website make it easy to find information in Spanish?	Yes		yes	Y	Radio button, one-up vertical
				No		no
			Does the website make it easy to view the site in Spanish and English?	Yes		yes	Y	Radio button, one-up vertical
				No		no
			When viewing content on the website do you prefer to:	View content only in Spanish			Y	Radio button, one-up vertical
				View content only in English
				Have the ability to go back and forth between English and Spanish
			What health topics are you most interested in finding on this website?				N	Text area, no char limit
			What other women’s health information would you be interested in learning about?				N	Text area, no char limit
	improve		What one thing can womenshealth.gov do better?				N	Text area, no char limit		Improve
			We're working to make womenshealth.gov better and we'd like your help. Please provide us with your e-mail address if you would be willing to take another survey sometime in the future. Thank you!				N	Text field, <100 char		Email