Survey: IRS TDC Chat |
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IA#: 30689 |
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Date: 11/15/2018 |
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SURVEY TYPE: |
Government – Desktop Customer Service (Chat) |
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Survey Q# |
Type# |
Topic Type |
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1 Standard Satisfaction - Overall
2 Standard Satisfaction - Expectations
3 Standard Satisfaction - Ideal
4 Standard Recommend
5 Standard Chat Resolution
6 Custom Call Help
7 Custom Answer Quality
8 Custom Speed
9 Custom Professionalism
10 Custom Improve
11 Custom Additional Topics
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Parrillo, Jeffrey Michael |
| File Modified | 0000-00-00 |
| File Created | 2021-01-20 |