Form 017 2019 017 SBA Sitewide Feedback Survey

E-Government Website Customer Satisfaction Surveys

2019 017 SBA Sitewide Feedback Survey.xlsx

2019 017 SBA Sitewide Feedback Survey

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

EN
Additional Languages


Sheet 1: EN

Small Business Administration Feedback Survey
FCG IA number: 30694
Question Text Answer Text
Q1. How was your experience on our website? Start rating ( 5 stars)
Q2. What is your primary purpose for visiting SBA.gov today? Help with starting a new business
Manage my current business
Explore funding options
General education/training
Contracting and certification
Other
Q2A. What is that other purpose? (Open ended answer)
Q3. Where you able to complete your goal(s) in visiting sba.gov? Yes
No
Q3A. What will you do next in regard to this goal? Return to SBA.gov and try again
Contact an SBA District Office
Contact another resource featured on SBA.gov
Take no action
Other
Q3B. Please let us know to better serve our audience. (Open ended question)
Q4. Please leave any other feedback below.
(Open ended question)

Sheet 2: Additional Languages

[CLIENT NAME & SURVEY NAME] Feedback Survey
FCG IA number: [EAM can help provide this number]
Question Text Answer Text
Q1. Start rating ( 5 stars)
Q2.









Q3.









Q4.









Q5.









Q6.


Q7. (Open ended question)
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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