OMB Mapping 2018-2019 Survey (SI) IA 30610 Amend 4

OMB Mapping 2018-2019 Survey (SI) IA 30610 Amend 4.xlsx

E-Government Website Customer Satisfaction Surveys

OMB Mapping 2018-2019 Survey (SI) IA 30610 Amend 4

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Smithsonian Desktop
Smithsonian Mobile


Sheet 1: Smithsonian Desktop

Survey: Smithsonian Institution SI
IA#: 30610 Amend 4
Date: 1/4/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Functionality - Usefulness
2 Standard Functionality - Convenience
3 Standard Functionality - Variety
4 Standard Look and Feel - Visual Appeal
5 Standard Look and Feel - Balance
6 Standard Look and Feel - Readability
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Navigation - Clicks
11 Standard Search - Relevance
12 Standard Search - Organization
13 Standard Search - Help Decide
14 Standard Search - Narrow Results
15 Standard Site Performance - Pages Load
16 Standard Site Performance - Speed Consistency
17 Standard Site Performance - Load Without Error
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Meets Expectations
18 Standard Satisfaction - Ideal
19 Standard Likelihood to Return
20 Standard Reuse Content
21 Standard Recommend
22 Standard Trusted Resource
23 Standard Visit a Gallery In-Person
24 Custom Primary Purpose
25 Custom OE_Primary Purpose
26 Custom Museum Interest
27 Custom Visit Timing
28 Custom Number of Museums_New
29 Custom Did You Find
30 Custom OE_Did Not Find
31 Custom Search Used
32 Custom Search Experience
33 Custom OE_Search Experience
34 Custom Navigation Experience
35 Custom OE_Navigation Experience
36 Custom Visit Frequency
37 Custom Online Purchase
38 Custom Type of Online Purchase
39 Custom OE_Online Purchase
40 Custom Online Purchase Experience
41 Custom Acquisition Source
42 Custom OE_Acquisition Source
43 Custom Advertisements
44 Custom Advertisement Satisfaction
45 Custom Smartphone Used
46 Custom Education
47 Custom Age
48 Custom Gender
49 Custom One Improvement

Sheet 2: Smithsonian Mobile

Survey: Smithsonian Institution SI
IA#: 30610 Amend 4
Date: 1/4/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Information Browsing - Sort
2 Standard Information Browsing - Narrow
3 Standard Information Browsing - Find
4 Standard Look and Feel - Visual Appeal
5 Standard Look and Feel - Balance
6 Standard Look and Feel - Readability
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Site Information - Thoroughness
11 Standard Site Information - Understandable
12 Standard Site Information - Provides Answers
13 Standard Site Performance - Pages Load
14 Standard Site Performance - Speed Consistency
15 Standard Site Performance - Loads Completely
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Meets Expectations
18 Standard Satisfaction - Ideal
17 Standard Satisfaction - Meets Expectations
18 Standard Satisfaction - Ideal
19 Standard Brand Confidence
20 Standard Reuse Content
21 Standard Recommend
22 Standard Recommend Company
23 Standard Return
24 Standard Trusted Resource
25 Standard Visit a Gallery In-Person
26 Custom In Museum Now
27 Custom In Museum - which one
28 Custom Primary Purpose
29 Custom OE_Primary Purpose
30 Custom Museum Interest
31 Custom Visit Timing
32 Custom Number of Museums_New
33 Custom Image Content - Appeal
34 Custom Image Content - Variety
35 Custom Image Content - Availability
36 Custom Did You Find
37 Custom OE_Did Not Find
38 Custom Accomplish Experience
39 Custom Search Used
40 Custom Search Experience
41 Custom OE_Search Experience
42 Custom Navigation Experience
43 Custom OE_Navigation Experience
44 Custom Technical Problems
45 Custom Technical Problems Other
46 Custom Visit Frequency
47 Custom Online Purchase
48 Custom Type of Online Purchase
49 Custom OE_Online Purchase
50 Custom Online Purchase Experience
51 Custom Acquisition Source
52 Custom OE_Acquisition Source
53 Custom SV-Social Network
54 Custom SV - Other Social Network
55 Custom In-location Mobile Device
56 Custom In-location Mobile Device - Use
57 Custom OE_In-location Mobile Device - Use
58 Custom In-location Social Media - Site
59 Custom OE_In-location Social Media - Site
60 Custom In-location Social Media - Uses
61 Custom OE_In-location Social Media - Uses
62 Custom Advertisements
63 Custom Advertisement Satisfaction
64 Custom Demographics: Education
65 Custom Demographics: Age
66 Custom Demographics: Gender
67 Custom Demographics: State
68 Custom One Improvement
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File Modified0000-00-00
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