OMB Mapping 2018-2019 Survey (GAO) IA 30600 Amend 4

OMB Mapping 2018-2019 Survey (GAO) IA 30600 Amend 4.xlsx

E-Government Website Customer Satisfaction Surveys

OMB Mapping 2018-2019 Survey (GAO) IA 30600 Amend 4

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Desktop
Mobile


Sheet 1: Desktop

Survey: GAO
IA#: 30600 Amend 4
Date:




SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend
21 Standard Primary Resource
22 Custom Visit frequency
23 Custom Role
24 Custom Other role
25 Custom Visit reason
26 Custom Other visit reason
27 Custom Bid protest info
28 Custom Other bid process info
29 Custom accomplish
30 Custom other accomplish
31 Custom familiar before
32 Custom familiar after
33 Custom one improvement
34 Custom email to contact

Sheet 2: Mobile

Survey: GAO
IA#: 30600 Amend 4
Date:




SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend
21 Standard Primary Resource
22 Custom Visit frequency
23 Custom Role
24 Custom Visit reason
25 Custom Bid protest info
26 Custom accomplish
27 Custom other accomplish
28 Custom look for information
29 Custom Search experience
30 Custom Search satisfaction
31 Custom Navigate first
32 Custom Navigation experience
33 Custom multimedia
34 Custom multimedia future
35 Custom familiar before
36 Custom familiar after
37 Custom One improvement
38 Custom email to contact
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