OMB Mapping 2018-2019 Survey (RISC) IA 30620 Amend 4

OMB Mapping 2018-2019 Survey (RISC) IA 30620 Amend 4.xlsx

E-Government Website Customer Satisfaction Surveys

OMB Mapping 2018-2019 Survey (RISC) IA 30620 Amend 4

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: Regulatory Information Service Center RISC
IA#: 30610 Amend 4
Date: 1/16/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend Company
21 Standard Primary Resource
22 Standard Regulatory Participation
23 Standard Trust - Level
24 Custom Visit Freq
25 Custom Role
26 Custom Other Role
27 Custom Find Out
28 Custom Other Find Out
29 Custom Search_Engine
30 Custom OE_WebsiteRef
31 Custom OE_FedWebsiteRef
32 Custom Resources
33 Custom Other Resources
34 Custom OE_Forms
35 Custom Accomplished Goal
36 Custom Did Not Find
37 Custom Do Next
38 Custom Other Do Next
39 Custom Navigation
40 Custom Other Navigation
41 Custom Search
42 Custom Search - Section
43 Custom Search - Experience
44 Custom Other Search Exp
45 Custom Dashboard
46 Custom Dashboard Opinion
47 Custom OE_Dashboard
48 Custom Mobile App
49 Custom Mobile Device
50 Custom Mobile Experience
51 Custom Mobile Compare
52 Custom OE_Mobile Improvements
53 Custom Improvements
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