Form 30635 Q_Grants.gov_Web_Browse_20170512

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Overview

Qualifier page sample
Welcome and Thank You Text
Model Questions
Custom Questions

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Sheet 1: Qualifier page sample

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Sheet 2: Welcome and Thank You Text

	The text you see here will appear at the top and bottom of your survey, examples below.
	Default text is included and you may modify this text as needed.
	Welcome and Thank You Text
		Welcome Text		Welcome Text - Tablet / Phone
		Thank you for visiting Grants.gov. You have been randomly selected to take part in this ForeSee Results survey on behalf of Grants.gov. Please take a minute or two to give us your opinions. The feedback you provide will help Grants.gov enhance its site and serve you better in the future. All results are strictly confidential. *Please Note: If you are in need of personal financial assistance such as Social Security, Supplemental Security Income, Medicaid, or State Social Services, please go to www.benefits.gov. This type of individual assistance is not available on this website.		Thank you for visiting our website. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience. The feedback obtained from this survey will help us to enhance our website. All results are strictly confidential.
		Thank You Text		Thank You Text - Tablet / Phone
		Thank you for your time in completing this survey. Your input is very valuable and will be taken into consideration.		Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
		Example Desktop		Example Mobile

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Sheet 3: Model Questions

Model Name		HHS Grants V2					Red & Strike-Through: Delete
Model ID		Rt9p1UZc80ZNN5Ns8UV1lQ4C					Underlined & Italicized: Re-order
Partitioned		SELECT ONE: No / 2MQ					Pink: Addition
Date		5/8/2017					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to this site in the future?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend Company (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend Company	How likely are you to recommend this site to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				21	Primary Resource	How likely are you to use this site as your primary resource?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 4: Custom Questions

Model Instance Name:			red & strike-through: DELETE
HHS Grants V2			underlined & italicized: RE-ORDER
MID:	Rt9p1UZc80ZNN5Ns8UV1lQ4C		pink: ADDITION
Date:	4/25/2017		blue + -->: REWORDING
HHS Grants V2 CUSTOM QUESTION LIST
QID (Group ID)	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Required Y/N	Type (select from list)	Special Instructions	CQ Label
HAJ7382Q001		How would you classify the type of organization you represent?	Individual seeking personal financial assistance (paying off debt, small business loan)		Y	Radio button, one-up vertical	OPS Group	Organization Type
			Individual seeking federal funding based on a Funding Opportunity Number (FON)
			City government
			County government
			State government
			Tribal organization
			Research institution (non-academic)
			Academic institution (such as a college or university)
			Faith-based organization
			Non-profit organization
			Public housing authority
			For profit organization
			Other - Grant proposal writer, consultant, etc. (those who do not have authorization to submit grant applications via Grants.gov)
			Federal grant-making agency (agencies who publish and post grant opportunities on Grants.gov)
			Other, please specify	A
HAJ7382Q002	A	Other organization type:			N	Text area, no char limit	OPS Group	Other Org Type
HAJ7382Q003		What is your main role for your organization when you visit Grants.gov?	Search for grant opportunities		Y	Radio button, one-up vertical		Main Role for Org
			Assess the opportunities once identified
			Gather necessary information and fill in grant application forms
			Write grant proposals
			Review the forms and applications for completion or authentication
			Handle the budgeting and financial matters related to the grants process
			Submit the application to the grant-making agency
			Maintain IT systems related to grants (S2S)
			Write grant application requests
			Find grant applications
			Other
HAJ7382Q004		What best describes your primary reason for visiting the site today?	Submit a grant application		Y	Drop down, select one	Skip Logic Group	Primary Reason for Visit
			Download a grant application package
			Search for grant opportunities
			Track a grant application package
			Browse the site to learn more about Grants.gov
			Become an authorized organizational representative (AOR)
			Other	E
HAJ7382Q005	E	Please describe the other reason for visiting the site today.			N	Text area, no char limit	Skip Logic Group	OE_Reason for Visit
HAJ7382Q006		Did you find what you were looking for?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Found Information
			Partially
			No	A,B
			I wasn't looking for anything in particular
HAJ7382Q007	A	What specifically were you looking for that you were unable to find?			N	Text area, no char limit	Skip Logic Group	Information Seeking
HAJ7382Q008	B	What do you plan to do next?	Apply for a grant		Y	Radio Button, one-up vertical	Skip Logic Group	Do Next
			Search for a grant in the Search Grants tab
			Learn about grants in the Learn Grants tab
			Visit the Grants.gov Community Blog (blog.grants.gov)
			Watch video tutorials on the Grants.gov YouTube channel
			Read the Grants.gov Online User Guide
			Email [email protected]
			Call Grants.gov Support at 1-800-518-4726
			Other	C
HAJ7382Q009	C	Please specify what you plan to do next.			N	Text area, no char limit	Skip Logic Group	OE_Other Do Next
HAJ7382Q010		Do you have an account registered with Grants.gov?	Yes	A	Y	Radio Button, one-up vertical	Skip Logic Group	Have Account
			No
			Unsure
HAJ7382Q011	A	How would your rate the registration process to submit grant applications to Grants.gov?	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group	Rate Reg Process
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't Remember
HAJ7382Q012	A	What improvements (if any) would you like to see with the Grants.gov registration process?			N	Text area, no char limit	Skip Logic Group	OE_Reg Proc Improve
HAJ7382Q013	A	What improvements (if any) would you like to see with the grant submission process?			N	Text area, no char limit	Skip Logic Group	OE_App Submit Improve
HAJ7382Q014	A	Did you apply using Workspace?	Yes	AA	Y	Radio button one up vertical	Skip Logic Group	Workspace Use
			No	BB
			Don't know what Workspace is
HAJ7382Q015	AA	Please rate your experience applying using Workspace.	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group	Rate Workspace
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't Know
HAJ7382Q016	AA	What features and functionality in Workspace were most helpful? (Please select all that apply.)	Shared, online access to application package		Y	Checkbox, one up vertical	Skip Logic Group	Workspace Features
			Online forms			Multi-Select
			PDF forms				Randomize
			Ability to add team participants
			Ability to lock and unlock forms
			Data validations and error checking within forms
			Another feature or function	CC
HAJ7382Q017	CC	Please describe the other Workspace feature(s) or function(s) that were helpful.			N	Text area, no char limit	Skip Logic Group	Workspace Features Other
HAJ7382Q018	AA	What improvements (if any) would make applying with Workspace better?			N	Text area, no char limit	Skip Logic Group	Workspace Improve
HAJ7382Q019	BB	What prevented you from applying with Workspace?			N	Text area, no char limit	Skip Logic Group	Workspace Challenge
HAJ7382Q020		Did you visit the Learn Grants page?	Yes	A,B,C,D	Y	Radio button, one-up vertical	Skip Logic Group	Visit Learn Grants
			No
			Don't Know
HAJ7382Q021	A	What type of information did you look for on Learn Grants? (Please select all that apply.)	Grant Eligibility		Y	Checkbox, one-up vertical	Skip Logic Group	Learn Grants Information
			Grant Systems				Randomize
			Grant Terminology
			Funding Opportunities & Programs
			Grant Agencies
			Grant Policies
			Grant Reporting
			Grant Fraud
			Grant Community
			None of the above				Anchor Answer Choice
HAJ7382Q022	B	Did you visit Grants 101 while on Learn Grants?	Yes	B1	Y	Radio button, one-up vertical	Skip Logic Group	Grants 101 Visit
			No
			Don't Know
HAJ7382Q023	B1	Please rate how well the information in Grants 101 provides answers to your questions.	1=Poor		Y	Radio button, scale, has don't know	Skip Logic Group	Grants 101 information
			2
			3
			4
			5
			6
			7
			8
			9
			Excellent=10
			Don't Know
HAJ7382Q024	C	What challenges (if any) do you have with the Learn Grants section of Grants.gov?			N	Text area, no char limit	Skip Logic Group	OE_Learn Grants Challenges
HAJ7382Q025	D	Please provide any general comments about the Learn Grants section of Grants.gov.			N	Text area, no char limit	Skip Logic Group	OE_Learn Grants Comments
HAJ7382Q026		How frequently do you visit this site?	More than once a day		Y	Radio button, one-up vertical		Frequency of Visit
			Daily
			About once a week
			About once a month
			Every 6 months or less
			First time
HAJ7382Q027		Please describe your experience with navigation on this site today. (Select all that apply.)	Could not navigate back to previous information		Y	Checkbox. One-up vertical		Experience with Navigation
			Would often feel lost, not know where I was
			Links did not take me where I expected
			Links/labels were difficult to understand
			Too many links or navigational choices
			Had technical difficulties (e.g. broken link)
			I had no difficulty navigating this site.				Mutually Exclusive
HAJ7382Q028		Did you use the search feature during your visit today?	Yes	Y	Y	Radio button, one-up vertical	Skip Logic Group*	Search Use
			No	N
			Don't recall
HAJ7382Q029	Y	Please tell us about your experience with the site's search feature today. (Select all that apply.)	I had issues with the basic search process (how to use it, terms to enter)	A	Y	Checkbox, one-up vertical	Skip Logic Group*	Search Experience
			I had issues with the visual display of the search results (text size, images)	B
			I had issues with search results I received	C
			I had issues with sorting, filtering, advanced search, or lack of these options	D
			I had technical issues with the search feature	E
			I had an issue with the search feature not listed	S
			The search feature met my needs today/Results were helpful	S			Mutually Exclusive
HAJ7382Q030	S	Please specify the search issue you experienced.			N	Text area, no char limit	Skip Logic Group*	Search Issue - Other
HAJ7382Q031	A	What were your issues with the basic search process? (Please select all that apply.)	It was not clear to me how to use the search feature		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Process Issues
			I did not know what terms to use to get the results I wanted
			There were too many steps or refinements to get to what I wanted
			I had a different issue with the basic search process:	A1
HAJ7382Q032	A1	Please specify issue you experienced with basic search.			N	Text area, no char limit	Skip Logic Group*	Search Process Issues - Other
HAJ7382Q033	B	What were your issues with the visual display of the search results? (Please select all that apply.)	I could not see enough of the description to decide which link to choose		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Visual Display Issue
			The text was too small
			The page was too crowded
			I could not see much difference between the listings/items
			The images were too small/not clear
			I had a different issue with the visual display of results:	B1
HAJ7382Q034	B1	Please specify the issue you experienced with the visual display.			N	Text area, no char limit	Skip Logic Group*	Search Visual Display Issue OE
HAJ7382Q035	C	What were your issues with the search results? (Please select all that apply.)	Results were not relevant/not what I wanted		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Results Issue
			There were not enough results
			There were NO results
			There was too little information in the results to decide what to choose
			Many of the search results looked the same
			Couldn't find item from the catalog/store
			I had a different issue with the search results:	C1
HAJ7382Q036	C1	Please specify the issue you experienced with the search results.			N	Text area, no char limit	Skip Logic Group*	Search Results Issue OE
HAJ7382Q037	D	What were your issues with sorting, filtering, or advanced search? (Please select all that apply.)	The results were not sorted in a helpful way		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Filter Sort Issue
			I want advanced search options
			I want the following sorting/filtering/advanced option:	D2
			I had a different sorting/filtering issue:	D1
HAJ7382Q038	D2	Please describe the sorting/filtering/advanced option you want:			N	Text area, no char limit	Skip Logic Group*	Search Sort Options Needed
HAJ7382Q039	D1	Please specify the issue you experienced with sorting, filtering, or advanced search.			N	Text area, no char limit	Skip Logic Group*	Search Sorting Issue OE
HAJ7382Q040	E	What were your technical issues with the search feature? (Please select all that apply.)	Error message(s)		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Tech Issue
			Search speed was too slow
			I had a different technical issue:	E1
HAJ7382Q041	E1	Please specify the technical issue you experienced.			N	Text area, no char limit	Skip Logic Group*	Search Tech Issue - Other
HAJ7382Q042	N	Why did you choose not to use the search feature today?	Didn't need it today		Y	Radio button, one-up vertical	Skip Logic Group*	Search Non-Use
			Used search feature on a previous site visit, but it wasn't useful
			Prefer to navigate the site instead
			Didn't know there was a search feature
			Other, please specify:	N1
HAJ7382Q043	N1	Please specify why you did not use the search feature.			N	Text area, no char limit	Skip Logic Group*	OE_No Search
HAJ7382Q044		What improvements (if any) would you like to see with the Grants.gov website, user guides, and instructions?			N	Text area, no char limit		OE_Nav Exp Improve
HAJ7382Q045		What kind of additional functions (if any), would you like to see on Grants.gov that are currently not offered?			N	Text area, no char limit		OE_Add Functionality
HAJ7382Q046		General comments regarding Grants.gov.			N	Text area, no char limit		OE_Gen Comments