Form 30648 Q_DOSCareers_Web_Browse_20170808

E-Government Website Customer Satisfaction Surveys

Q_DOSCareers_Web_Browse_20170808.xlsx

Mapping and Questionnaire Documents IA 30648 A5 (DS)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts V2
Old Model Questions V1
Current Custom Qst
Custom Qsts (8-3-15)

Sheet 1: Current Model Qsts V2
Model Name
Careers.State v3



Red & Strike-Through: Delete
Model ID
t5hItAoNR5AtARt8x5EJtg4C



Underlined & Italicized: Re-order
Partitioned
Yes



Pink: Addition
Date
7/28/2015



Blue: Reword










Label Element Questions
Label Satisfaction Questions
Label Future Behaviors








Satisfaction




Look and Feel (1=Poor, 10=Excellent, Don't Know) 16 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)		 19 Recommend Recommend (1=Very Unlikely, 10=Very Likely)
1 Look and Feel - Appeal Please rate the visual appeal of this site. 17 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)

How likely are you to recommend Careers.State.gov to someone else?
2 Look and Feel - Balance Please rate the balance of graphics and text on this site. 18 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)		 20 Return Return (1=Very Unlikely, 10=Very Likely)
3 Look and Feel - Readability Please rate the readability of the pages on this site.




How likely are you to return to Careers.State.gov?


Site Performance (1=Poor, 10=Excellent, Don't Know)


21 Primary Resource Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Site Performance - Loading Please rate how quickly pages load on this site.




How likely are you to use Careers.State.gov as a primary resource for information about careers at the Department of State?
5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.


22 Online Participation Online Participation (1=Very Unlikely, 10=Very Likely)
6 Site Performance - Completeness Please rate how completely the page content loads on this site.




How likely are you to participate in an online discussion with this agency using chat, wikis, discussion boards, or blogs?


Navigation (1=Poor, 10=Excellent, Don't Know)


23 Pursue a Career Pursue a Career (1=Very Unlikely, 10=Very Likely)
7 Navigation - Organized Please rate how well the site is organized.




How likely are you to pursue a career or student program with the U.S. Department of State?
8 Navigation - Options Please rate the options available for navigating this site.





9 Navigation - Layout Please rate how well the site layout helps you find what you need.







Information Browsing (1=Poor, 10=Excellent, Don't Know)





10 Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site.





11 Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.





12 Information Browsing - Features Please rate how well the features on the site help you find the information you need.







Site Information (1=Poor, 10=Excellent, Don't Know)





13 Site Information - Thoroughness Please rate the thoroughness of information provided on this site.





14 Site Information - Understandable Please rate how understandable this site’s information is.





15 Site Information - Answers Please rate how well the site’s information provides answers to your questions.


























































































































Sheet 2: Old Model Questions V1
Model Instance Name:




Careers.State v2




MID: F4UZIQQdAYIh0goRocJk1g==



Date: 3/2/2010


Careers.State v2
Model questions utilize the ACSI methodology to determine scores and impacts

ELEMENTS (drivers of satisfaction)
CUSTOMER SATISFACTION
FUTURE BEHAVIORS

Functionality (1=Poor, 10=Excellent, Don't Know)
Satisfaction
Recommend (1=Very Unlikely, 10=Very Likely)
1 Please rate the usefulness of the features provided on Careers.State.gov. 17 What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)		 20 How likely are you to recommend Careers.State.gov to someone else?
2 Please rate the convenience of the features on Careers.State.gov. 18 How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)
Return (1=Very Unlikely, 10=Very Likely)
3 Please rate the variety of features on this Careers.State.gov. 19 How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)		 21 How likely are you to return to Careers.State.gov?

Career Information (1=Poor, 10=Excellent, Don't Know)


Primary Resource (1=Very Unlikely, 10=Very Likely)
4 Please rate how understandable career information is on Careers.State.gov.

22 How likely are you to use Careers.State.gov as a primary resource for information about careers at the Department of State?
5 Please rate the level of detail of career information on Careers.State.gov.


Online Participation (1=Very Unlikely, 10=Very Likely)
6 Please rate how well the career information provided answers to your questions.

23 How likely are you to participate in an online discussion with this agency using chat, wikis, discussion boards, or blogs?

Look and Feel (1=Poor, 10=Excellent, Don't Know)


Pursue a Career (1=Very Unlikely, 10=Very Likely)
7 Please rate the visual appeal of Careers.State.gov.

24 How likely are you to pursue a career or student program with the U.S. Department of State?
8 Please rate the balance of graphics and text on Careers.State.gov.

9 Please rate the readability of the pages on Careers.State.gov.

Navigation (1=Poor, 10=Excellent, Don't Know)
10 Please rate how well Careers.State.gov is organized.
11 Please rate the options available for navigating Careers.State.gov.



12 Please rate how well Careers.State.gov's layout helps you find what you are looking for.



13 Please rate the number of clicks to get where you want on Careers.State.gov.




Site Performance (1=Poor, 10=Excellent, Don't Know)



14 Please rate how quickly pages load on Careers.State.gov.



15 Please rate the consistency of speed from page to page on Careers.State.gov.



16 Please rate the ability to load pages without getting error messages on Careers.State.gov.




Look and Feel (1=Poor, 10=Excellent, Don't Know)




Please rate the visual appeal of this site.




Please rate the balance of graphics and text on this site.




Please rate the readability of the pages on this site.




Site Performance (1=Poor, 10=Excellent, Don't Know)




Please rate how quickly pages load on this site.




Please rate the consistency of speed from page to page on this site.




Please rate how completely the page content loads on this site.




Navigation (1=Poor, 10=Excellent, Don't Know)




Please rate how well the site is organized.




Please rate the options available for navigating this site.




Please rate how well the site layout helps you find what you need.




Information Browsing (1=Poor, 10=Excellent, Don't Know)




Please rate the ability to sort information by criteria that are important to you on this site.




Please rate the ability to narrow choices to find the information you are looking for on this site.




Please rate how well the features on the site help you find the information you need.




Site Information (1=Poor, 10=Excellent, Don't Know)




Please rate the thoroughness of information provided on this site.




Please rate how understandable this site’s information is.




Please rate how well the site’s information provides answers to your questions.




Sheet 3: Current Custom Qst
Model Instance Name:


red & strike-through: DELETE





Careers.State v3


underlined & italicized: RE-ORDER





MID: t5hItAoNR5AtARt8x5EJtg4C

pink: ADDITION





Date: 7/28/2015 blue + -->: REWORDING
















Careers.State v3 CUSTOM QUESTION LIST
QID
(Group ID)		 Skip Logic Label QUESTION META TAG Question Text Answer Choices
(limited to 50 characters)		 Skip to Type (select from list) Required
Y/N		 Special Instructions CQ Label
KMJ6047Q001
Visit Frequency How frequently do you visit this site? First time
Radio button, one-up vertical Y
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6047Q002

What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Y Skip Logic Looking For




Obtain information about a specific career F








Obtain information regarding internships / student opportunities









Search for job listings


Randomize





Register for the Foreign Service Officer Test









Just curious (saw video, advertisement banner, etc.)









Other E

Anchor Answer Choice

KMJ6047Q003 E
Please specify the information you were primarily looking for on the site.

Text area, no char limit N Skip Logic OE_Reason
KMJ6047Q004 F
In which career path were you primarily interested? Foreign Service Officer G Radio button, one-up vertical Y Skip Logic Primary Career




Foreign Service Specialist G








Civil Service employment G








Student programs G








Consular Adjudicator G








Not sure yet









Other I




KMJ6047Q005 I
Please specify the career path in which you are interested.

Text area, no char limit N Skip Logic OE_CareerPath
KMJ6047Q006 G
What type of information were you seeking about your primary career of interest? Please select all that apply. General information
Check box, one-up vertical Y Skip Logic Primary Information




Determine if it is a good choice for me









Compensation and benefits









Videos of people in each career path









Find out how to apply









Take a career quiz









Register for the Foreign Service Officer Test









Pathways









Unpaid internships









Other H




KMJ6047Q007 H
Please specify the type of information you were seeking.

Text area, no char limit N Skip Logic OE_Primary Information
KMJ6047Q008

Which best describes you? Current High School student
radio button, one-up vertical Y Skip Logic Role




Current Undergraduate / Associates Degree student









Current Graduate student (Masters Degree / PhD)









Parent looking for info for my child(ren)









School / College / University counselor looking for info for my student(s)









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Currently unemployed, seeking a job









Veteran









Other A




KMJ6047Q009 A
Please specify the other role you primarily identify as.

Text area, no char limit N Skip Logic OE_Role
KMJ6047Q010

Which do you consider to be your primary area of expertise? Medical
radio button, one-up vertical Y Skip Logic Skill Set




Information technology









Human resources









Legal









Accounting / Finance









Communications









Linguistics









Procurement









Data analysis









Business administration









International relations









Economics









Engineering









Cybersecurity









Law enforcement









Other A




KMJ6047Q011 A
Please specify your other primary skill set.

Text area, no char limit N Skip Logic OE_Skill Set
KMJ6047Q012

Did you find the information you were looking for today? Yes
Drop down, select one Y Skip Logic Did you find




No A, B




KMJ6047Q013 A
Please tell us what you could not find on the Careers.State.gov site today.

Text area, no char limit N Skip Logic OE_did not find
KMJ6047Q014 B
This website has inspired me to: Revisit the Careers website again some other time
radio button, one-up vertical Y Skip Logic Do Next




Visit USAJOBS









Do more research on my own









Give up









Contact a recruiter









Register for the Foreign Service Officer Test









Stay connected via Keep Me Informed and/or social media









Other / Don't know





KMJ6047Q015

What did you interact with on the Careers.State.gov site today? Please select all that apply. Careers.State.gov search
checkbox, one up vertical Y Skip Logic Site Interaction




Careers.State.gov homepage









Top Navigation Bar (Learn, Work, Intern, etc.)









Videos in the center of the homepage









The grey quick links box (Register for the FSOT, Civil Service, Diplomats@Work, etc.)









Social media icons (Blog, Facebook, LinkedIn, Twitter, YouTube, Diplomats@Work)









Other D




KMJ6047Q016 D
Please tell us the other ways you interacted with the site.

Text area, no char limit N Skip Logic OE_SiteExp
KMJ6047Q017

Which social media sites do you regularly use to research employers, looks for jobs or other career-related information? Please select all that apply. Facebook
Check box, one-up vertical Y
SocialMediaCareer




Twitter









LinkedIn









Pinterest









Google Plus









Tumblr









Instagram









Other









None


Mutually Exclusive

KMJ6047Q018

Which of the following distractions, if any, occurred during your visit? Please select all that apply. Site error message
Check box, one-up vertical Y Skip Logic Distraction




Link(s) that took you somewhere unexpected









Pop-up windows









Inconsistent page loads









Other A








No site distractions occurred


Mutually Exclusive

KMJ6047Q019 A
What other type of site distraction did you experience today?

Text area, no char limit N Skip Logic OE_Distraction
KMJ6047Q020

Which of the following, if any, did you experience while finding site information, offerings to review, or viewing images? Please select all that apply. Too many menu choices
Check box, one-up vertical Y Skip Logic Information Issue




Menu items did not make sense









Got lost on the website









Could not make sense of what to do next









Information was outdated









Video / images didn't load









Information did not answer my questions









Language was not clear and concise









Wording used was not easily understood









Text was too small









Not enough site images









Other A








No issues occurred


Mutually Exclusive

KMJ6047Q021 A
What else did you experience while finding website information?

Text area, no char limit N Skip Logic OE_Information Issue
KMJ6047Q022

Did you watch any employee videos during your visit? Yes A Radio button, one-up vertical Y Skip Logic Video Watch




No





KMJ6047Q023 A
Did the videos influence your decision to apply to any positions, register for the Foreign Service Officer Test, or explore a specific program on Careers.State.gov today? Yes
Radio button, one-up vertical Y Skip Logic Video Influence




No





KMJ6047Q024

Have you downloaded the DOSCareers mobile app? Yes
Radio button, one-up vertical Y Skip Logic DOSC Download




No A




KMJ6047Q025 A
If no, why not?

Text area, no char limit N Skip Logic OE_DOSC
KMJ6047Q026

How did you learn about Careers.State.gov? Article / interview with Secretary of State or other department spokesperson
Radio button, one-up vertical Y Skip Logic Learn About




Careers.State.gov









USAJobs.gov









University / college career fair









U.S. Department of State recruiter









Diplomat in Residence (DIR)









Direct email from [email protected]









Disability career fair or organization









DOSCareers mobile app









Fellowship / scholarship program manager









Friend or relative









High school guidance counselor









Other department / foreign service employee









Other website









Professional career fair









Professional organization









Social media









Teacher / professor or other faculty









University / college career services









Other A




KMJ6047Q027 A
Please specify any other way you learned about Careers.State.gov.

Text area, no char limit N Skip Logic OE_Learn About
KMJ6047Q028

How often do you access the internet using a mobile phone or tablet? Always C Radio button, one-up vertical Y Skip Logic Access Mobile Internet




Frequently









Seldom









Never





KMJ6047Q029 C
Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Y Skip Logic Mobile Site Usage




No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so





KMJ6047Q030 Y
What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit N Skip Logic Primary Reason
KMJ6047Q031 Z
What resources / additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit N Skip Logic Desired Resources
KMJ6047Q032

Which social media sites do you use regularly? Please select all that apply. Facebook A Check box, one-up vertical Y Skip Logic Social Media




Twitter A








LinkedIn A








Pinterest A








Google Plus A








Tumblr A








Instagram A








Other









None





KMJ6047Q033 A
Would you follow or engage with Careers.State.gov on your favored social media platforms? Yes B Radio Button, one-up vertical Y Skip Logic NGS Social




No





KMJ6047Q034 B
What content would you like to see on a Careers.State.gov social media site?

Text area, No Limit N Skip Logic OE_NGS Social
KMJ6047Q035

Please choose your age group: Under 21
dropdown N
Age




21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer





KMJ6047Q036

Where do you live? United States A Radio button, one-up vertical Y Skip Logic Country




Canada









North America / Central America









South America









Europe









Africa / Middle East









Asia









Australia / Oceania









Other





KMJ6047Q037 A
What state or territory do you currently live in? Alabama
Radio button, one-up vertical Y Skip Logic State




Alaska









American Samoa









Arizona









Arkansas









California









Colorado









Connecticut









Delaware









Florida









Georgia









Guam









Hawaii









Idaho









Illinois









Indiana









Iowa









Kansas









Kentucky









Louisiana









Maine









Maryland









Massachusetts









Michigan









Minnesota









Minor Outlying Islands









Mississippi









Missouri









Montana









Nebraska









Nevada









New Hampshire









New Jersey









New Mexico









New York









North Carolina









North Dakota









Northern Mariana Islands









Ohio









Oklahoma









Oregon









Pennsylvania









Puerto Rico









Rhode Island









South Carolina









South Dakota









Tennessee









Texas









U.S. Virgin Islands









Utah









Vermont









Virginia









Washington









Washington D.C.









West Virginia









Wisconsin









Wyoming





KMJ6047Q038

Which of the following best describes your race or ethnic background? Please select all that apply. African American or Black 
Checkbox one-up vertical N Skip Logic Ethnicity




American Indian or Alaska Native 









Asian 









Hispanic or Latino 









Native Hawaiian or Other Pacific Islander 









White or Caucasian (Not Hispanic or Latino)









Other A








Prefer not to answer 


Mutually Exclusive

KMJ6047Q039 A
What is your race or ethnic background?

Text area, no char limit N Skip Logic OE_Ethnicity
KMJ6047Q040
OE_Improve Experience Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

Text area, no char limit N
Improvement

Sheet 4: Custom Qsts (8-3-15)
Model Instance Name:


red & strike-through: DELETE





Careers.State v3


underlined & italicized: RE-ORDER





MID: t5hItAoNR5AtARt8x5EJtg4C

pink: ADDITION





Date: 7/28/2015 blue + -->: REWORDING
















Careers.State v3 CUSTOM QUESTION LIST
QID
(Group ID)		 Skip Logic Label QUESTION META TAG Question Text Answer Choices
(limited to 50 characters)		 Skip to Type (select from list) Required
Y/N		 Special Instructions CQ Label
KMJ6047Q001
Visit Frequency How frequently do you visit this site? First time
Radio button, one-up vertical Y
Visit Frequency




More than once a day









Daily









About once a week









About once a month









Every 6 months or less





KMJ6047Q002

What information were you primarily looking for on the site today? Obtain general career information
Drop down, select one Y Skip Logic Looking For




Obtain information about a specific career F








Obtain information regarding internships / student opportunities









Search for job listings


Randomize





Register for the Foreign Service Officer Test









Just curious (saw video, advertisement banner, etc.)









Other E

Anchor Answer Choice

KMJ6047Q003 E
Please specify the information you were primarily looking for on the site.

Text area, no char limit N Skip Logic OE_Reason
KMJ6047Q004 F
In which career path were you primarily interested? Foreign Service Officer G Radio button, one-up vertical Y Skip Logic Primary Career




Foreign Service Specialist G








Civil Service employment G








Student programs G








Consular Adjudicator G








Not sure yet









Other I




KMJ6047Q005 I
Please specify the career path in which you are interested.

Text area, no char limit N Skip Logic OE_CareerPath
KMJ6047Q006 G
What type of information were you seeking about your primary career of interest? Please select all that apply. General information
Check box, one-up vertical Y Skip Logic Primary Information




Determine if it is a good choice for me









Compensation and benefits









Videos of people in each career path









Find out how to apply









Take a career quiz









Register for the Foreign Service Officer Test









Pathways









Unpaid internships









Other H




KMJ6047Q007 H
Please specify the type of information you were seeking.

Text area, no char limit N Skip Logic OE_Primary Information
KMJ6047Q008

Which best describes you? Current High School student
radio button, one-up vertical Y Skip Logic Role




Current Undergraduate / Associates Degree student









Current Graduate student (Masters Degree / PhD)









Parent looking for info for my child(ren)









School / College / University counselor looking for info for my student(s)









Katie Phelps: I kind of want to revisit this question altogether, but let's get the changes live, look at the data and propose additional CQ changes at that point. Person with a disability









Self-employed









Full time employee, entry level (less than 2 years of professional experience)









Full time employee, mid level (2-5 Years of professional experience)









Full time employee, management level (5+ years of professional experience)









Currently serving in the military









Currently unemployed, seeking a job









Veteran









Other A




KMJ6047Q009 A
Please specify the other role you primarily identify as.

Text area, no char limit N Skip Logic OE_Role
KMJ6047Q010

Which do you consider to be your primary area of expertise? Medical
radio button, one-up vertical Y Skip Logic Skill Set




Information technology









Human resources









Legal









Accounting / Finance









Communications









Linguistics









Procurement









Data analysis









Business administration









International relations









Economics









Engineering









Cybersecurity









Law enforcement









Other A




KMJ6047Q011 A
Please specify your other primary skill set.

Text area, no char limit N Skip Logic OE_Skill Set
KMJ6047Q012

Did you find the information you were looking for today? Yes
Drop down, select one Y Skip Logic Did you find




No A, B




KMJ6047Q013 A
Please tell us what you could not find on the Careers.State.gov site today.

Text area, no char limit N Skip Logic OE_did not find
KMJ6047Q014 B
This website has inspired me to: Revisit the Careers website again some other time
radio button, one-up vertical Y Skip Logic Do Next




Visit USAJOBS









Do more research on my own









Give up









Contact a recruiter









Register for the Foreign Service Officer Test









Stay connected via Keep Me Informed and/or social media









Other / Don't know





KMJ6047Q015

What did you interact with on the Careers.State.gov site today? Please select all that apply. Careers.State.gov search
checkbox, one up vertical Y Skip Logic Site Interaction




Careers.State.gov homepage









Top Navigation Bar (Learn, Work, Intern, etc.)









Videos in the center of the homepage









The grey quick links box (Register for the FSOT, Civil Service, Diplomats@Work, etc.)









Social media icons (Blog, Facebook, LinkedIn, Twitter, YouTube, Diplomats@Work)









Other D




KMJ6047Q016 D
Please tell us the other ways you interacted with the site.

Text area, no char limit N Skip Logic OE_SiteExp
KMJ6047Q017

Which social media sites do you regularly use to research employers, looks for jobs or other career-related information? Please select all that apply. Facebook
Check box, one-up vertical Y
SocialMediaCareer




Twitter









LinkedIn









Pinterest









Google Plus









Tumblr









Instagram









Other









None


Mutually Exclusive

KMJ6047Q018

Which of the following distractions, if any, occurred during your visit? Please select all that apply. Site error message
Check box, one-up vertical Y Skip Logic Distraction




Link(s) that took you somewhere unexpected









Pop-up windows









Inconsistent page loads









Other A








No site distractions occurred


Mutually Exclusive

KMJ6047Q019 A
What other type of site distraction did you experience today?

Text area, no char limit N Skip Logic OE_Distraction
KMJ6047Q020

Which of the following, if any, did you experience while finding site information, offerings to review, or viewing images? Please select all that apply. Too many menu choices
Check box, one-up vertical Y Skip Logic Information Issue




Menu items did not make sense









Got lost on the website









Could not make sense of what to do next









Information was outdated









Video / images didn't load









Information did not answer my questions









Language was not clear and concise









Wording used was not easily understood









Text was too small









Not enough site images









Other A








No issues occurred


Mutually Exclusive

KMJ6047Q021 A
What else did you experience while finding website information?

Text area, no char limit N Skip Logic OE_Information Issue
KMJ6047Q022

Did you watch any employee videos during your visit? Yes A Radio button, one-up vertical Y Skip Logic Video Watch




No





KMJ6047Q023 A
Did the videos influence your decision to apply to any positions, register for the Foreign Service Officer Test, or explore a specific program on Careers.State.gov today? Yes
Radio button, one-up vertical Y Skip Logic Video Influence




No





KMJ6047Q024

Have you downloaded the DOSCareers mobile app? Yes
Radio button, one-up vertical Y Skip Logic DOSC Download




No A




KMJ6047Q025 A
If no, why not?

Text area, no char limit N Skip Logic OE_DOSC
KMJ6047Q026

How did you learn about Careers.State.gov? Article / interview with Secretary of State or other department spokesperson
Radio button, one-up vertical Y Skip Logic Learn About




Careers.State.gov









USAJobs.gov









University / college career fair









U.S. Department of State recruiter









Diplomat in Residence (DIR)









Direct email from [email protected]









Disability career fair or organization









DOSCareers mobile app









Fellowship / scholarship program manager









Friend or relative









High school guidance counselor









Other department / foreign service employee









Other website









Professional career fair









Professional organization









Social media









Teacher / professor or other faculty









University / college career services









Other A




KMJ6047Q027 A
Please specify any other way you learned about Careers.State.gov.

Text area, no char limit N Skip Logic OE_Learn About
KMJ6047Q028

How often do you access the internet using a mobile phone or tablet? Always C Radio button, one-up vertical Y Skip Logic Access Mobile Internet




Frequently









Seldom









Never





KMJ6047Q029 C
Have you ever accessed the Careers.State.gov site using a mobile phone or tablet? Yes Y, Z Radio button, one-up vertical Y Skip Logic Mobile Site Usage




No, but I plan to do so Z








No, but I might in the future Z








No, and I don't plan to do so





KMJ6047Q030 Y
What was the main reason you last visited Careers.State.gov using a mobile phone or tablet?

Text area, no char limit N Skip Logic Primary Reason
KMJ6047Q031 Z
What resources / additional resources might you want to access from Careers.State.gov using a mobile phone or tablet?

Text area, no char limit N Skip Logic Desired Resources
KMJ6047Q032

Which social media sites do you use regularly? Please select all that apply. Facebook A Check box, one-up vertical Y Skip Logic Social Media




Twitter A








LinkedIn A








Pinterest A








Google Plus A








Tumblr A








Instagram A








Other









None





KMJ6047Q033 A
Would you follow or engage with Careers.State.gov on your favored social media platforms? Yes B Radio Button, one-up vertical Y Skip Logic NGS Social




No





KMJ6047Q034 B
What content would you like to see on a Careers.State.gov social media site?

Text area, No Limit N Skip Logic OE_NGS Social
KMJ6047Q035

Please choose your age group: Under 21
dropdown N
Age




21 - 30









31 - 40









41 - 50









Over 50









Prefer not to answer





KMJ6047Q036

Where do you live? United States A Radio button, one-up vertical Y Skip Logic Country




Canada









North America / Central America









South America









Europe









Africa / Middle East









Asia









Australia / Oceania









Other





KMJ6047Q037 A
What state or territory do you currently live in? Alabama
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Alaska









American Samoa









Arizona









Arkansas









California









Colorado









Connecticut









Delaware









Florida









Georgia









Guam









Hawaii









Idaho









Illinois









Indiana









Iowa









Kansas









Kentucky









Louisiana









Maine









Maryland









Massachusetts









Michigan









Minnesota









Minor Outlying Islands









Mississippi









Missouri









Montana









Nebraska









Nevada









New Hampshire









New Jersey









New Mexico









New York









North Carolina









North Dakota









Northern Mariana Islands









Ohio









Oklahoma









Oregon









Pennsylvania









Puerto Rico









Rhode Island









South Carolina









South Dakota









Tennessee









Texas









U.S. Virgin Islands









Utah









Vermont









Virginia









Washington









Washington D.C.









West Virginia









Wisconsin









Wyoming





KMJ6047Q038

Which of the following best describes your race or ethnic background? Please select all that apply. African American or Black 
Checkbox one-up vertical N Skip Logic Ethnicity




American Indian or Alaska Native 









Asian 









Hispanic or Latino 









Native Hawaiian or Other Pacific Islander 









White or Caucasian (Not Hispanic or Latino)









Other A








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KMJ6047Q039 A
What is your race or ethnic background?

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KMJ6047Q040
OE_Improve Experience Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.

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