Form 30673 Q_USDA-NASS_Web_Browse_20180611_DOT

E-Government Website Customer Satisfaction Surveys

Q_USDA-NASS_Web_Browse_20180611_DOT.xlsx

Mapping and Questionnaire Documents IA 30673 A3 (NASS)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome and Thank You Text
Model Qsts
Current CQs
CQs (6-11-18)
CQs (9-28-15)
CQs (8-18-15)
CQs (1-27-15)


Sheet 1: Welcome and Thank You Text







Welcome and Thank You Text


















Welcome Text
Thank You Text






Thank you for visiting the USDA NASS website. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Thank you for taking this survey - and for helping us serve you better. We appreciate your input!







































Welcome Text - Alternate
Thank You Text - Alternate






























































































Sheet 2: Model Qsts

Model Name
NASS Satisfaction Survey



Red & Strike-Through: Delete
Model ID
hEEoZUhQwdptZE5pZJxRMA4C



Underlined & Italicized: Re-order
Partitioned
Yes



Pink: Addition
Date
12/22/2014



Blue: Reword










Label Element Questions
Label Satisfaction Questions
Label Future Behaviors





Look and Feel (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return (1=Very Unlikely, 10=Very Likely)

Look and Feel - Appeal Please rate the visual appeal of this site.
Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

Return How likely are you to return to this site in the next 30 days?

Look and Feel - Balance Please rate the balance of graphics and text on this site.
Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)

Look and Feel - Readability Please rate the readability of the pages on this site.
Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

Recommend How likely are you to recommend this site to someone else?


Site Performance (1=Poor, 10=Excellent, Don't Know)




Primary Resource (1=Very Unlikely, 10=Very Likely)

Site Performance - Loading Please rate how quickly pages load on this site.



Primary Resource How likely are you to use this site as your primary resource for Agricultural Statistics?

Site Performance - Consistency Please rate the consistency of speed from page to page on this site.






Site Performance - Completeness Please rate how completely the page content loads on this site.







Navigation (1=Poor, 10=Excellent, Don't Know)






Navigation - Organized Please rate how well the site is organized.






Navigation - Options Please rate the options available for navigating this site.






Navigation - Layout Please rate how well the site layout helps you find what you need.







Information Browsing (1=Poor, 10=Excellent, Don't Know)






Information Browsing - Sort Please rate the ability to sort information by criteria that are important to you on this site.






Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.






Information Browsing - Features Please rate how well the features on the site help you find the information you need.







Site Information (1=Poor, 10=Excellent, Don't Know)






Site Information - Thoroughness Please rate the thoroughness of information provided on this site.






Site Information - Understandable Please rate how understandable this site’s information is.






Site Information - Answers Please rate how well the site’s information provides answers to your questions.




































































































































Sheet 3: Current CQs

Model Name NASS Satisfaction Survey


Red & Strike-Through: Delete


Model ID hEEoZUhQwdptZE5pZJxRMA4C


Underlined & Italicized: Re-order


Partitioned Yes


Pink: Addition


Date 12/22/2014


Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
MAC5643Q001
How frequently do you visit this site? This is my first visit
Y Radio button, one-up vertical Skip Logic Group* Visit Frequency



Every few months or less often







Monthly







Weekly







Several times a week







Daily/more than once a day




MAC5643Q002
What is your primary role in visiting the site today? Agri-business representative
Y Radio button, one-up vertical Skip Logic Group* Role



Commodities exchange person







Farmer, Rancher, or other Agricultural Producer







General Public Individual







Federal Government Individual A






Local/State Government Individual A






Researcher







Educator







Student







Media individual







Other: B



MAC5643Q003
Please specify the type of agency you work for. Congress
Y Radio button, one-up vertical Skip Logic Group* Agency



Federal agency







State agency





A
Local government







Native American tribe







Other: C



MAC5643Q004 B My primary role is:

N Text area, no char limit Skip Logic Group* OE_Role
MAC5643Q005 C Which agency do you work for?

N Text area, no char limit Skip Logic Group* OE_Agency
MAC5643Q006
What is your primary reason for visiting this site today? Publications or reports
Y Radio button, one-up vertical Skip Logic Group* Reason



Charts & Maps







Agriculture Census Info







Quick Stats Database







NASS State Office Websites







NASS Products and Services







Agency News/Upcoming events







General Agency Information







Contact Customer Service







Career Opportunities







Respond to a Survey







Other: A



MAC5643Q007 A The primary reason I visited the site today was:

N Text area, no char limit
OE_Reason
MAC5643Q008
What was the primary topic you were seeking information on? Field Crops
Y Radio button, one-up vertical Skip Logic Group* Topic



Food Crops







Demographics







Economics and Prices







Environmental







Livestock and Animals







General farm and farmland data







Charts & Maps







Research, Science, and Technology







About NASS, its policies and practices







Other: A



MAC5643Q009 A Please specify the other primary topic you were seeking information on.

N Text area, no char limit Skip Logic Group* OE_Topic
MAC5643Q010
How do you primarily use the material on the site? Reference Material
Y Radio button, one-up vertical Skip Logic Group* Use Material



Provide Data for Others







Make decisions or set policies







Prepare articles, studies, or papers







Personal Interest







Other: A



MAC5643Q011 A Please specify in what other ways you primarily use the material on this site.

N
Skip Logic Group* OE_Use Material
MAC5643Q012
Did you find what you were looking for on the site today? Yes 
Y Radio button, one-up vertical Skip Logic Group* Accomplish



No A



MAC5643Q013 A Please tell us specifically what you were looking for on the site:

N Text area, no char limit Skip Logic Group* OE_DidNotFind
MAC5643Q014
Did you use the search feature on NASS.USDA.gov today? Yes A Y Drop down, select one Skip Logic Group* Search



No




MAC5643Q015 A Please rate how helpful you found the Search feature to be during your visit today. Extremely helpful
Y Radio button, one-up vertical Skip Logic Group* Search Helpful



Very helpful







Helpful







Somewhat helpful







Not at all helpful




MAC5643Q016
How would you improve navigation on this site?

N Text area, no char limit
OE_NavImprove
MAC5643Q017
What is one improvement you would recommend for the NASS site?

N Text area, no char limit
OE_Improvement

Sheet 4: CQs (6-11-18)

Model Name NASS Satisfaction Survey


Red & Strike-Through: Delete


Model ID hEEoZUhQwdptZE5pZJxRMA4C


Underlined & Italicized: Re-order


Partitioned Yes


Pink: Addition


Date 12/22/2014


Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
MAC5643Q001
How frequently do you visit this site? This is my first visit
Y Radio button, one-up vertical Skip Logic Group* Visit Frequency



Every few months or less often







Monthly







Weekly







Several times a week







Daily/more than once a day




MAC5643Q002
What is your primary role in visiting the site today? Agri-business representative
Y Radio button, one-up vertical Skip Logic Group* Role



Commodities exchange person







Farmer, Rancher, or other Agricultural Producer







General Public Individual







Federal Government Individual A






Local/State Government Individual A






Researcher







Educator







Student







Media individual







Other: B



MAC5643Q003
Please specify the type of agency you work for. Congress
Y Radio button, one-up vertical Skip Logic Group* Agency



Federal agency







State agency





A
Local government







Native American tribe







Other: C



MAC5643Q004 B My primary role is:

N Text area, no char limit Skip Logic Group* OE_Role
MAC5643Q005 C Which agency do you work for?

N Text area, no char limit Skip Logic Group* OE_Agency
MAC5643Q006
What is your primary reason for visiting this site today? Publications or reports
Y Radio button, one-up vertical Skip Logic Group* Reason



Charts & Maps







Agriculture Census Info







Statistical Information







Quick Stats Database







NASS State Office Websites







NASS Products and Services







Agency News/Upcoming events







General Agency Information







Contact Customer Service







Career Opportunities







Respond to a Survey







Other: A



MAC5643Q007 A The primary reason I visited the site today was:

N Text area, no char limit
OE_Reason
MAC5643Q008
What was the primary topic you were seeking information on? Field Crops
Y Radio button, one-up vertical Skip Logic Group* Topic



Food Crops







Demographics







Economics and Prices







Environmental







Livestock and Animals







General farm and farmland data







Charts & Maps







Research, Science, and Technology







About NASS, its policies and practices







Other: A



MAC5643Q009 A Please specify the other primary topic you were seeking information on.

N Text area, no char limit Skip Logic Group* OE_Topic
MAC5643Q010
How do you primarily use the material on the site? Reference Material
Y Radio button, one-up vertical Skip Logic Group* Use Material



Provide Data for Others







Make decisions or set policies







Prepare articles, studies, or papers







Personal Interest







Other: A



MAC5643Q011 A Please specify in what other ways you primarily use the material on this site.

N
Skip Logic Group* OE_Use Material
MAC5643Q012
Did you find what you were looking for on the site today? Yes 
Y Radio button, one-up vertical Skip Logic Group* Accomplish



No A



MAC5643Q013 A Please tell us specifically what you were looking for on the site:

N Text area, no char limit Skip Logic Group* OE_DidNotFind
MAC5643Q014
Did you use the search feature on NASS.USDA.gov today? Yes A Y Drop down, select one Skip Logic Group* Search



No




MAC5643Q015 A Please rate how helpful you found the Search feature to be during your visit today. Extremely helpful
Y Radio button, one-up vertical Skip Logic Group* Search Helpful



Very helpful







Helpful







Somewhat helpful







Not at all helpful




MAC5643Q016
How would you improve navigation on this site?

N Text area, no char limit
OE_NavImprove
MAC5643Q017
What is one improvement you would recommend for the NASS site?

N Text area, no char limit
OE_Improvement

Sheet 5: CQs (9-28-15)

Model Name NASS Satisfaction Survey


Red & Strike-Through: Delete

Model ID hEEoZUhQwdptZE5pZJxRMA4C


Underlined & Italicized: Re-order
Partitioned Yes


Pink: Addition
Date 12/22/2014


Blue: Reword









QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
MAC5643Q001
How frequently do you visit this site? This is my first visit
Y Radio button, one-up vertical Skip Logic Group* Visit Frequency



Every few months or less often A






Monthly A






Weekly A






Several times a week A






Daily/more than once a day A




A Did you notice the recent change to the site? Yes B Y Radio button, one-up vertical Skip Logic Group* Recent Change



No







Don't know





B How would you rate the new version of the site compared to the old version? New site is much better C Y Radio button, one-up vertical Skip Logic Group* Rate Recent Change



New site is somewhat better C






No difference/neutral







New site is somewhat worse D






New site is much worse D




C What did you like best about the new version of the site?

N Text area, no char limit Skip Logic Group* OE_Recent Change Better

D Why did you evaluate the new version in this manner?

N Text area, no char limit Skip Logic Group* OE_Recent Change Worse









MAC5643Q002
What is your primary role in visiting the site today? Agri-business representative
Y Radio button, one-up vertical Skip Logic Group* Role



Commodities exchange person







Farmer, Rancher, or other Agricultural Producer







General Public Individual







Federal Government Individual A






Local/State Government Individual A






Researcher







Educator







Student







Media individual







Other: B



MAC5643Q003
Please specify the type of agency you work for. Congress
Y Radio button, one-up vertical Skip Logic Group* Agency



Federal agency







State agency





A
Local government







Native American tribe







Other: C



MAC5643Q004 B My primary role is:

N Text area, no char limit Skip Logic Group* OE_Role
MAC5643Q005 C Which agency do you work for?

N Text area, no char limit Skip Logic Group* OE_Agency
MAC5643Q006
What is your primary reason for visiting this site today? Publications or reports
Y Radio button, one-up vertical Skip Logic Group* Reason



Charts & Maps







Agriculture Census Info







Statistical Information







Quick Stats Database







NASS State Office Websites







NASS Products and Services







Agency News/Upcoming events







General Agency Information







Contact Customer Service







Career Opportunities







Other: A



MAC5643Q007 A The primary reason I visited the site today was:

N Text area, no char limit
OE_Reason
MAC5643Q008
What was the primary topic you were seeking information on? Field Crops
Y Radio button, one-up vertical Skip Logic Group* Topic



Food Crops







Demographics







Economics and Prices







Environmental







Livestock and Animals







General farm and farmland data







Charts & Maps







Research, Science, and Technology







About NASS, its policies and practices







Other: A



MAC5643Q009 A Please specify the other primary topic you were seeking information on.

N Text area, no char limit Skip Logic Group* OE_Topic
MAC5643Q010
How do you primarily use the material on the site? Reference Material
Y Radio button, one-up vertical Skip Logic Group* Use Material



Provide Data for Others







Make decisions or set policies







Prepare articles, studies, or papers







Personal Interest







Other: A



MAC5643Q011 A Please specify in what other ways you primarily use the material on this site.

N
Skip Logic Group* OE_Use Material
MAC5643Q012
Did you find what you were looking for on the site today? Yes 
Y Radio button, one-up vertical Skip Logic Group* Accomplish



No A



MAC5643Q013 A Please tell us specifically what you were looking for on the site:

N Text area, no char limit Skip Logic Group* OE_DidNotFind
MAC5643Q014
Did you use the search feature on NASS.USDA.gov today? Yes A Y Drop down, select one Skip Logic Group* Search



No




MAC5643Q015 A Please rate how helpful you found the Search feature to be during your visit today. Extremely helpful
Y Radio button, one-up vertical Skip Logic Group* Search Helpful



Very helpful







Helpful







Somewhat helpful







Not at all helpful




MAC5643Q016
How would you improve navigation on this site?

N Text area, no char limit
OE_NavImprove
MAC5643Q017
What is one improvement you would recommend for the NASS site?

N Text area, no char limit
OE_Improvement

Sheet 6: CQs (8-18-15)

Model Name NASS Satisfaction Survey


Red & Strike-Through: Delete

Model ID hEEoZUhQwdptZE5pZJxRMA4C


Underlined & Italicized: Re-order
Partitioned Yes


Pink: Addition
Date 12/22/2014


Blue: Reword









QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
MAC5643Q001
How frequently do you visit this site? This is my first visit
Y Radio button, one-up vertical
Visit Frequency



Every few months or less often







Monthly







Weekly







Several times a week







Daily/more than once a day




MAC5643Q002
What is your primary role in visiting the site today? Agri-business representative
Y Radio button, one-up vertical Skip Logic Group* Role



Commodities Commododities exchange person







Farmer, Rancher, or other Agricultural Producer







General Public Individual







Federal Government Individual A






Local/State Government Individual A






Researcher







Educator







Student







Media individual







Other, please specify: B



MAC5643Q003
Please specify the type of agency you work for. Congress
Y Radio button, one-up vertical Skip Logic Group* Agency



Federal agency







State agency





A
Local government







Native American tribe







Other, please specify: C



MAC5643Q004 B My primary role is:

N Text area, no char limit Skip Logic Group* OE_Role
MAC5643Q005 C Which agency do you work for?

N Text area, no char limit Skip Logic Group* OE_Agency
MAC5643Q006
What is your primary reason for visiting this site today? Publications or reports
Y Radio button, one-up vertical Skip Logic Group* Reason



Charts & Maps







Agriculture Census Info







Statistical Information







Quick Stats Database







NASS State Office Websites







NASS Products and Services







Agency News/Upcoming events







General Agency Information







Contact Customer Service







Career Opportunities







Other, please specify: A



MAC5643Q007 A The primary reason I visited the site today was:

N Text area, no char limit
OE_Reason
MAC5643Q008
What was the primary topic you were seeking information on? Field Crops
Y Radio button, one-up vertical Skip Logic Group* Topic



Food Crops







Demographics







Economics and Prices







Environmental







Livestock and Animals







General farm and farmland data







Charts & Maps







Research, Science, and Technology







About NASS, its policies and practices







Other, please specify: A



MAC5643Q009 A Please specify the other primary topic you were seeking information on.

N Text area, no char limit Skip Logic Group* OE_Topic
MAC5643Q010
How do you primarily use the material on the site? Reference Material
Y Radio button, one-up vertical Skip Logic Group* Use Material



Provide Data for Others







Make decisions or set policies







Prepare articles, studies, or papers







Personal Interest







Other, please specify: A



MAC5643Q011 A Please specify in what other ways you primarily use the material on this site.

N
Skip Logic Group* OE_Use Material
MAC5643Q012
Did you find what you were looking for on the site today? Yes 
Y Radio button, one-up vertical Skip Logic Group* Accomplish



No A



MAC5643Q013 A Please tell us specifically what you were looking for on the site:

N Text area, no char limit Skip Logic Group* OE_DidNotFind
MAC5643Q014
Did you use the search feature on NASS.USDA.gov today? Yes A Y Drop down, select one Skip Logic Group* Search



No




MAC5643Q015 A Please rate how helpful you found the Search feature to be during your visit today. Extremely helpful
Y Radio button, one-up vertical Skip Logic Group* Search Helpful



Very helpful







Helpful







Somewhat helpful







Not at all helpful




MAC5643Q016
How would you improve navigation on this site?

N Text area, no char limit
OE_NavImprove
MAC5643Q017
What is one improvement you would recommend for the NASS site?

N Text area, no char limit
OE_Improvement

Sheet 7: CQs (1-27-15)

Model Name NASS Satisfaction Survey


Red & Strike-Through: Delete

Model ID hEEoZUhQwdptZE5pZJxRMA4C


Underlined & Italicized: Re-order
Partitioned Yes


Pink: Addition
Date 12/22/2014


Blue: Reword









QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
MAC5643Q001
How frequently do you visit this site? This is my first visit
Y Radio button, one-up vertical
Visit_Frequency



Every few months or less often







Monthly







Weekly







Several times a week







Daily/more than once a day




MAC5643Q002
What is your primary role in visiting the site today? Agri-business representative
Y Radio button, one-up vertical Skip Logic Group* Role



Commododities exchange person







Farmer, Rancher, or other Agricultural Producer







General Public Individual







Federal Government Individual A






Local/State Government Individual A






Researcher







Educator







Student







Media individual







Other, please specify: B



MAC5643Q003
Please specify the type of agency you work for. Congress
Y Radio button, one-up vertical
Agency



Federal agency







State agency





A
Local government







Native American tribe







Other, please specify: C



MAC5643Q004 B My primary role is:

N Text area, no char limit
OE_Role
MAC5643Q005 C Which agency do you work for?

N Text area, no char limit
OE_Agency
MAC5643Q006
What is your primary reason for visiting this site today? Publications or reports
Y Radio button, one-up vertical Skip Logic Group* Reason



Charts & Maps







Agriculture Census Info







Statistical Information







Quick Stats Database







NASS State Office Websites







NASS Products and Services







Agency News/Upcoming events







General Agency Information







Contact Customer Service







Career Opportunities







Other, please specify: A



MAC5643Q007 A The primary reason I visited the site today was:

N Text area, no char limit
OE_Reason
MAC5643Q008
What was the primary topic you were seeking information on? Crops & Plants
Y Radio button, one-up vertical Skip Logic Group* Topic



Field Crops







Food Crops







Demographics







Economics and Prices







Environmental







Livestock and Animals







General farm and farmland data







Charts & Maps







Research, Science, and Technology







Education and Outreach







About NASS, its policies and practices







Other, please specify: A



MAC5643Q009 A Please specify the other primary topic you were seeking information on.

N Text area, no char limit
OE_Topic
MAC5643Q010
How do you primarily use the material on the site? Reference Material

Radio button, one-up vertical Skip Logic Group* Use Material



Provide Data for Others







Make decisions or set policies







Prepare articles, studies, or papers







Personal Interest







Other, please specify: A



MAC5643Q011 A Please specify in what other ways you primarily use the material on this site.




OE_Use Material
MAC5643Q012
Did you find what you were looking for on the site today? Yes 
Y Radio button, one-up vertical Skip Logic Group* Accomplish



No A



MAC5643Q013 A Please tell us specifically what you were looking for on the site:

N Text area, no char limit
OE_DidNotFind
MAC5643Q014
Did you use the search feature on NASS.USDA.gov today? Yes A Y Drop down, select one Skip Logic Group* Search



No




MAC5643Q015 A Please rate how helpful you found the Search feature to be during your visit today. Extremely helpful
Y Radio button, one-up vertical
Search Helpful



Very helpful







Likely







Helpful







Somewhat helpful







Not at all helpful




MAC5643Q016
How would you improve navigation on this site?


Text area, no char limit
OE_NavImprove
MAC5643Q017
What is one improvement you would recommend for the NASS site?

N Text area, no char limit
OE_Improvement
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File Modified0000-00-00
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