| Survey: | OLMS | 
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		| IA#: | 30674 Amend 3 | 
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		| Date: | 
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		| SURVEY TYPE: | Relationship (tab 4) | 
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		| Survey Q# | Type# | Type Topic | 
	
		| 1 | Standard | Content - Accuracy | 
	
		| 2 | Standard | Content - Quality | 
	
		| 3 | Standard | Content - Freshness | 
	
		| 4 | Standard | Navigation - Organized | 
	
		| 5 | Standard | Navigation - Options | 
	
		| 6 | Standard | Navigation - Layout | 
	
		| 7 | Standard | Navigation - Clicks | 
	
		| 8 | Standard | Look and Feel - Appeal | 
	
		| 9 | Standard | Look and Feel - Balance | 
	
		| 10 | Standard | Look and Feel - Readaility | 
	
		| 11 | Standard | Site Performance - Loading | 
	
		| 12 | Standard | Site Performance - Consistency | 
	
		| 13 | Standard | Site Performance - Errors | 
	
		| 14 | Standard | Satisfaction - Overall | 
	
		| 15 | Standard | Satisfaction - Expectations | 
	
		| 16 | Standard | Satisfaction - Ideal | 
	
		| 17 | Standard | Recommend | 
	
		| 18 | Standard | Return | 
	
		| 19 | Custom | Visit Frequency | 
	
		| 20 | Custom | Role | 
	
		| 21 | Custom | Other role | 
	
		| 22 | Custom | Reason | 
	
		| 23 | Custom | Other reason | 
	
		| 24 | Custom | Accomplish goal | 
	
		| 25 | Custom | Unable | 
	
		| 26 | Custom | Method | 
	
		| 27 | Custom | Other Method | 
	
		| 28 | Custom | Comments |