FTC Identity Theft Adaptive Mapping File 2.26.19

FTC Identity Theft Adaptive Mapping File 2.26.19.docx

E-Government Website Customer Satisfaction Surveys

FTC Identity Theft Adaptive Mapping File 2.26.19

OMB: 1090-0008

Document [docx]
Download: docx | pdf

Survey: FTC Identity Theft Adaptive



 

IA#: 50165



 

Date: 2/26/19



 





SURVEY TYPE: feedback


 





Survey Q#

Type#

Topic Type

 

1 custom overall experience

2 custom ease of use

3 custom recommend

4 custom why recommend

5 custom topic

6 custom experience description

7 custom ability to accomplish

8 custom task unable to accomplish

9 custom navigation difficulty

10 custom intuitive and clear labels

11 custom information unable to find

12 custom issue description

13 custom possible issues

14 custom unclear information description

15 custom other information issues

16 custom site performance issues

17 custom other site performance issues

18 custom recovery steps

19 custom most beneficial features

20 custom other helpful features

21 custom successful login

22 custom login issue description

23 custom most beneficial account features

24 custom one improvement



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File Title1090-0008 Survey Mapping Document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-15

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