1090-0008 Survey Mapping Document (BJS) IA 30691 A3

1090-0008 Survey Mapping Document (BJS) IA 30691 A3.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document (BJS) IA 30691 A3

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: DOJ/BJS
IA#: 30691 Amend 3
Date: 1/4/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Information Browsing - Sort
2 Standard Information Browsing - Narrow
3 Standard Information Browsing - Find
4 Standard Look and Feel - Visual Appeal
5 Standard Look and Feel - Balance
6 Standard Look and Feel - Readability
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Site Information - Thoroughness
11 Standard Site Information - Understandable
12 Standard Site Information - Provides Answers
13 Standard Site Performance - Pages Load
14 Standard Site Performance - Speed Consistency
15 Standard Site Performance - Loads Completely
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Meets Expectations
18 Standard Satisfaction - Ideal
19 Standard Follow on Social Media
20 Standard Primary Resource
21 Standard Recommend
22 Standard Return
23 Custom Visit Frequency
24 Custom Role
25 Custom OE_Role
26 Custom Section Visit
27 Custom OE_Section
28 Custom Reason
29 Custom OE_Reason
30 Custom Acquisition Source
31 Custom OE_Acq Source
32 Custom Accomplish
33 Custom OE_Not Accomplish
34 Custom Ease of Use
35 Custom Do Next
36 Custom OE_Do Next
37 Custom Navigation
38 Custom OE_Navigation
39 Custom OE_Nav Errors
40 Custom Tools
41 Custom Tools_Useful
42 Custom Tools_OE
43 Custom Data Pref
44 Custom OE_Data Pref
45 Custom Search
46 Custom OE_Search Terms
47 Custom Search Results
48 Custom Difficulty with Search
49 Custom What Difficulties
50 Custom OE_Difficulties
51 Custom Age
52 Custom Gender
53 Custom Improvements
54 Custom Focus Group
55 Custom OE_Focus Group Email
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
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