Form 020 2019 020 NHLBI FeedbackSurvey

E-Government Website Customer Satisfaction Surveys

2019 020 NHLBI FeedbackSurvey.xlsx

2019 020 NHLBI FeedbackSurvey

OMB: 1090-0008

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Overview

Welcome and Thank You Text
NHLBI Feedback1


Sheet 1: Welcome and Thank You Text






Welcome and Thank You Text















Welcome Text
Thank You Text




Welcome! Thank you for providing your feedback on the NHLBI website.
Thank you for your feedback. If you want a response to a specific question, please direct your question to a point of contact on the Contact Us page.




































Sheet 2: NHLBI Feedback1

Model Name ForeSee Feedback Questions


Date 2/27/2019


Question Text Answer Choices
How do you rate your experience on this page? 1 Star



2 Stars



3 Stars



4 Stars



5 Stars


Please take a look at the American Heart Month page. What information is most important to you on this website?



Which resources in the outreach toolkit did you find most helpful? (select all that apply) Fact Sheets



Social Media Posts & Images



State-Based Social Media Cards



PowerPoint Slides & Flyers



Pre-written Articles for Newsletters


How could the resources (i.e. materials, images, cards, etc.) be improved?



Were there resources you were looking for but did not find?



What additional resources would be helpful to include on the American Heart Month webpages in the future? (i.e. publications, data & statistics, etc.)



Did you share any of the social media resources that were available on the website? Yes, I shared the social media resources available on the website. (skip to Q4)



No, I did not share the social media resources available on the website, but may in the future. (skip to Q5)



No, I did not and would not share the social media resources available on the website. (skip to Q5)


Which social media resources did you share? (select all that apply) Facebook posts (text only)



Facebook images



Twitter posts (text only)



Twitter images



Instagram posts (text only)


What do you like best about the American Heart Month webpage? How could this webpage be improved?



Would you use the American Heart Month webpage next year to find resources for your own organization’s outreach and planning? Yes



No


Would you consider sharing the American Heart Month page as a resource for others? Yes



No


How did you learn about the American Heart Month webpage? (select all that apply) Webinar



Email



Word of mouth



Social media post



Internet search


Please take a look at the #OurHearts are Healthier Together page. Before today, had you visited this page? Yes



No


Please look at the U.S. map. Is it clear how to view the social media posts and events for each state? Why or why not?



Did you submit or would you consider submitting an event for the map? Yes, I submitted an event



Yes, I would consider submitting an event in the future



No, I did not submit an event


Please take a look at the social media posts at the bottom of the page. Did you use this information?



What do you like best about the #OurHearts are Healthier Together webpage? How could this webpage be improved?



What is the name of your organization? (optional)



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