OMB Mapping 2018-2019 Survey (FAA) IA 30718 Amend 4

OMB Mapping 2018-2019 Survey (FAA) IA 30718 Amend 4.xlsx

E-Government Website Customer Satisfaction Surveys

OMB Mapping 2018-2019 Survey (FAA) IA 30718 Amend 4

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: Department of Transportation (FAA)
IA#: 30718
Date: 1/18/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Site Information - Thoroughness
2 Standard Site Information - Understandable
3 Standard Site Information - Answers
4 Standard Look and Feel - Appeal
5 Standard Look and Feel - Balance
6 Standard Look and Feel - Readability
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Site Performance - Loading
11 Standard Site Performance - Consistency
12 Standard Site Performance - Completeness
13 Standard Task Process - Time
14 Standard Task Process - Procedures
15 Standard Task Process - Efficiency
16 Standard Information Browsing - Sort
17 Standard Information Browsing - Narrow
18 Standard Information Browsing - Features
19 Standard Satisfaction - Overall
20 Standard Satisfaction - Expectations
21 Standard Satisfaction - Ideal
22 Standard Future Transactions
23 Standard Recommend
24 Standard Return
25 Standard Primary Resource
26 Custom Visit Frequency
27 Custom Role
28 Custom OE_Role
29 Custom PrimaryReason
30 Custom OE_PrimaryReason
31 Custom Registration-Task
32 Custom OE_Registration-Task
33 Custom FormsMaterials
34 Custom OE_FormsMaterials
35 Custom DataStatistics
36 Custom OE_DataStatistics
37 Custom RegulationsAdvisories
38 Custom OE_RegulationsAdvisories
39 Custom Task Accomplishment
40 Custom Task Accomplishment-RateEase
41 Custom OE_TaskAccomplishment
42 Custom OE_TaskAccomplishment-Prevented
43 Custom Navigation-Experience
44 Custom OE_Navigation-Experience
45 Custom OE_TechnicalDifficulty
46 Custom UseSearch
47 Custom SearchExperience
48 Custom OE_SearchExperience
49 Custom NextGen-Read
50 Custom NextGen-Content
51 Custom OE-NextGenContent
52 Custom NextGenContent-Quality
53 Custom NextGen-EaseToFind
54 Custom OE_NextGen-WhyNotEasy
55 Custom OE_NextGen-MoreInformation
56 Custom OE_Email Address
57 Custom OE_SV - Other Social Network
58 Custom Location
59 Custom OE_Location
60 Custom OE_Improvements
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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