Form Q_OPMFHV_Web_Brows Q_OPMFHV_Web_Browse_20181026_DOT
E-Government Website Customer Satisfaction Surveys
Q_OPMFHV_Web_Browse_20181026_DOT.xlsx
Mapping and Questionnaire Documents IA 30741 A1 (OPM)
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
Download: xlsx | pdf
Model Questions
Custom Questions (10-23-18)
CQs (10-26-18)
Custom Questions (7-12-18)
CQs (7-5-18)
Overview
Welcome and Thank You TextModel Questions
Custom Questions (10-23-18)
CQs (10-26-18)
Custom Questions (7-12-18)
CQs (7-5-18)
Sheet 1: Welcome and Thank You Text
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The text you see here will appear at the top and bottom of your survey, examples below. | ||||
| Default text is included and you may modify this text as needed. | |||||
| Welcome and Thank You Text | |||||
| Welcome Text | |||||
| Thank you for visiting FedsHireVets.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
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| Thank You Text | |||||
| Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website. |
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| Example Desktop | |||||
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Sheet 2: Model Questions
| Model Name | OPM FedsHireVets Desktop |
|
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| Model ID | 0c0VNRFY8AYVll9xk9sJFg4C | Underlined & Italicized: Re-order | ||||||
| Partitioned | Yes - 2MQ | Pink: Addition | ||||||
| Date | 7/21/2016 | Blue: Reword | ||||||
| Label | Element Questions | Label | Satisfaction Questions | Label | Future Behaviors | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) |
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| 1 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 16 | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
19 | Return | How likely are you to return to FedsHireVets.gov in the future? |
| 2 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | 17 | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend Company (1=Very Unlikely, 10=Very Likely) |
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| 3 | Look and Feel - Readability | Please rate the readability of the pages on this site. | 18 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
20 | Recommend | How likely are you to recommend FedsHireVets to someone else? |
| Site Performance (1=Poor, 10=Excellent, Don't Know) | 21 | Trust - Level | Trust (1=Not at all Trustworthy, 10=Very Trustworthy) | |||||
| 4 | Site Performance - Loading | Please rate how quickly pages load on this site. | Please rate your level of trust in FedsHireVets. | |||||
| 5 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | ||||||
| 6 | Site Performance - Completeness | Please rate how completely the page content loads on this site. | ||||||
| Navigation (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 7 | Navigation - Organized | Please rate how well this site is organized. | ||||||
| 8 | Navigation - Options | Please rate the options available for navigating this site. | ||||||
| 9 | Navigation - Layout | Please rate how well the site layout helps you find what you need. | ||||||
| Information Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Information Browsing - Sort | Please rate the ability to sort information by criteria that are important to you on this site. | ||||||
| 11 | Information Browsing - Narrow | Please rate the ability to narrow choices to find the information you are looking for on this site. | ||||||
| 12 | Information Browsing - Features | Please rate how well the features on the site help you find the information you need. | ||||||
| Site Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 13 | Site Information - Thoroughness | Please rate the thoroughness of information provided on this site. | ||||||
| 14 | Site Information - Understandable | Please rate how understandable this site’s information is. | ||||||
| 15 | Site Information - Answers | Please rate how well the site’s information provides answers to your questions. |
Sheet 3: Custom Questions (10-23-18)
| Model Name | OPM FedsHireVets Desktop |
|
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| Model ID | 0c0VNRFY8AYVll9xk9sJFg4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes - 2MQ | Pink: Addition | |||||||
| Date | 7/12/2018 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| HDU6878Q001 | Primary Reason - Federal Government or Informational Non-Profit | What is your primary reason for visiting the site today? | Looking for a job | A | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |
| Looking for information on behalf of Veterans | |||||||||
| Looking for information for Veterans' families | |||||||||
| Looking for stories about Veterans | |||||||||
| Looking for policy information | |||||||||
| Looking for media stories | |||||||||
| Looking for information on Veterans | |||||||||
| Looking for Federal Employee Data on Veterans in the Executive Branch | |||||||||
| Looking for Frequently Asked Questions | |||||||||
| Other (Please specify.) | X | ||||||||
| BUC0242064 | A | Were you able to find the link to where you can apply for a job (i.e., USAJOBS.gov)? | Yes | Y | Drop down, select one | Skip Logic Group* | Find Link | ||
| No, and I was looking for somewhere to apply | |||||||||
| No, but I wasn't looking to apply | |||||||||
| Not sure/don't know | |||||||||
| HDU6878Q002 | X | Please specify the other reason for your visit. | N | Text field, <100 char | Skip Logic Group* | Primary Reason - Other | |||
| HDU6878Q022 | Visit Frequency | How often do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Skip Logic Group* | Visit Frequency | ||
| Once every 6 months or less often | |||||||||
| Once every few months | A | ||||||||
| Monthly | A | ||||||||
| Weekly | A | ||||||||
| Daily or more often | A | ||||||||
| HDU6878Q003 | Accomplish | Did you accomplish what you wanted to do today on this site? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Accomplish | ||
| No | A | ||||||||
| HDU6878Q004 | OE_Accomplish | A | Please tell us why you were unable to accomplish your task today. | N | Text area, no char limit | Skip Logic Group* | Why Not Accomplish | ||
| BUC0242065 | What sections of the site did you visit today? (Please select all that apply.) | Job Seekers | Y | Checkbox, one-up vertical | Skip Logic Group* | Sections Visited_2 | |||
| Federal Employees | |||||||||
| Hiring Officials | |||||||||
| Veteran's Council | |||||||||
| Agency Directory | |||||||||
| News | |||||||||
| Calendar of Events | |||||||||
| FAQs | |||||||||
| Virtual Classroom | |||||||||
| Success Stories | A | ||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q006 | X | What other sections of the site did you visit today? | N | Text field, <100 char | Skip Logic Group* | Sections Visited - Other | |||
| HDU6878Q007 | A | Do you plan to submit a Success Story? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Submit Success Story | ||
| No | |||||||||
| HDU6878Q008 | How would you describe your browsing experience on the site today? (Please select all that apply.) | Links often did not take me where I expected | A | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation Experience | ||
| I had difficulty finding relevant information | B | ||||||||
| Links and labels were difficult to understand | C | ||||||||
| There were too many links or navigation options to choose from | Randomize | ||||||||
| I had technical difficulties (error messages, broken links, etc.) | D | ||||||||
| I could not navigate back to previous information | |||||||||
| I had a different navigation difficulty | X | Anchor Answer Choice | |||||||
| I had no difficulty navigating the site | Mutually Exclusive | ||||||||
| HDU6878Q009 | X | Please specify your navigation difficulty. | N | Text area, no char limit | Skip Logic Group* | Navigation Experience - Other | |||
| HDU6878Q010 | A | Please describe any specific navigation links or paths that did not take you where they should have. | N | Text area, no char limit | Skip Logic Group* | Navigation Not Expected OE | |||
| HDU6878Q011 | B | Please describe why you had difficulty finding relevant information. | N | Text area, no char limit | Skip Logic Group* | Navigation Issues OE | |||
| HDU6878Q012 | C | What specific links or labels were difficult to understand? | N | Text area, no char limit | Skip Logic Group* | Nav Links and Labels OE | |||
| HDU6878Q013 | D | Please describe the technical difficulty you encountered (include as much detail as possible). | N | Text area, no char limit | Skip Logic Group* | Navigation Technical Issue OE | |||
| HDU6878Q014 | Acquisition Source | How were you referred to the site today? | An email from FedsHireVets | Y | Radio button, one-up vertical | Skip Logic Group* | Acquisition Source | ||
| FedsHireVets social network post, tweet, video, etc. | |||||||||
| Non - FedsHireVets social network post, tweet, video, etc. | |||||||||
| Internet blogs or discussion forums | Randomize | ||||||||
| Search engine results | |||||||||
| Recommendation from someone I know | |||||||||
| Internet advertising | |||||||||
| Advertising on social networks (Facebook, Twitter) | |||||||||
| Military Transitioning Office | |||||||||
| Other (Please specify.) | X | Anchor Answer Choice | |||||||
| I was not referred to the site by anything specific | Anchor Answer Choice | ||||||||
| HDU6878Q015 | X | Please specify how else you were referred to the site. | N | Text field, <100 char | Skip Logic Group* | Acquisition Source - Other | |||
| HDU6878Q016 | Role | What is your primary role in visiting the site today? | Veteran | A,B | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |
| Active Duty Service Member | C,D | ||||||||
| Family member of Veteran | |||||||||
| Transitioning Service Member | |||||||||
| Media | |||||||||
| Federal employee | |||||||||
| General public | |||||||||
| Hiring Manager | |||||||||
| HR Practitioner | |||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q017 | X | Please describe your role in visiting the site today. | N | Text area, no char limit | Skip Logic Group* | Role - OE | |||
| HDU6878Q018 | A | What was your Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Veteran- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q019 | B | Please indicate what your rank was. | N | Text field, <100 char | Skip Logic Group* | Veteran- Rank | |||
| HDU6878Q020 | C | What Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Active Duty- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q021 | D | Please indicate your rank. | N | Text field, <100 char | Skip Logic Group* | Active Duty- Rank | |||
| HDU6878Q023 | Do you follow us on any of the following social media websites? | Y | Checkbox, one-up vertical | Skip Logic Group* | Social Media | ||||
| YouTube | |||||||||
| Other, (please specify.) | X | ||||||||
| I do not follow FedsHireVets on any social media sites | Mutually Exclusive | ||||||||
| HDU6878Q024 | X | What other social media sites do you follow us on? | N | Text field, <100 char | Skip Logic Group* | Social Media - OE | |||
| HDU6878Q025 | Prior to your site visit today, what was your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception Before | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q026 | X | Please explain why your general perception of FedsHireVets was poor. | N | Text area, no char limit | Skip Logic Group* | Prior Perception - Why Poor | |||
| HDU6878Q027 | Following your site visit today, what is your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception After | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q028 | X | Please explain why your general perception of FedsHireVets is poor. | N | Text area, no char limit | Skip Logic Group* | Current Perception - Why Poor | |||
| BUC0242066 | What do you plan to do next? | Return to FedsHireVets.gov later | Y | Radio button, one-up vertical | Do Next | ||||
| Visit another employment information site | |||||||||
| Contact FedsHireVets.gov by phone or mail | |||||||||
| Not sure | |||||||||
| None of the above | |||||||||
| HDU6878Q029 | OE_Improve Experience | What else would you like to share with us to help improve your online experience with FedsHireVets.gov? | N | Text area, no char limit | Improve | ||||
| HDU6878Q030 | Demographics: Gender | What is your gender? | Male | Y | Radio button, one-up vertical | Demographics: Gender | |||
| Female | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q031 | Demographics: Age | Which category includes your age? | Under 18 | Y | Radio button, one-up vertical | Demographics: Age | |||
| 18 - 24 | |||||||||
| 25 - 34 | |||||||||
| 35 - 44 | |||||||||
| 45 - 54 | |||||||||
| 55 - 64 | |||||||||
| 65 or older | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q032 | What is your highest level of education completed? | Some high school or less | Y | Radio button, one-up vertical | Education | ||||
| High school graduate or GED | |||||||||
| Some college credit, no degree | |||||||||
| Associate degree (e.g., AA, AS) | |||||||||
| Bachelor's degree (e.g., BA, AB, BS) | |||||||||
| Master's degree (e.g., MA, MS, MEng, MEd, MSW, MBA) | |||||||||
| Professional degree (e.g., MD, DDS, DVM, LLB, JD) | |||||||||
| Doctorate degree (e.g., PhD, EdD) | |||||||||
| Prefer not to respond |
Sheet 4: CQs (10-26-18)
| Model Name | OPM FedsHireVets Desktop |
|
|||||||
| Model ID | 0c0VNRFY8AYVll9xk9sJFg4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes - 2MQ | Pink: Addition | |||||||
| Date | 7/12/2018 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| HDU6878Q001 | Primary Reason - Federal Government or Informational Non-Profit | What is your primary reason for visiting the site today? | Looking for a job | A | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |
| Looking for information on behalf of Veterans | |||||||||
| Looking for information for Veterans' families | |||||||||
| Looking for stories about Veterans | |||||||||
| Looking for policy information | |||||||||
| Looking for media stories | |||||||||
| Looking for information on Veterans | |||||||||
| Looking for Federal Employee Data on Veterans in the Executive Branch | |||||||||
| Looking for Frequently Asked Questions | |||||||||
| Other (Please specify.) | X | ||||||||
| BUC0242064 | A | Were you able to find the link to where you can apply for a job (i.e., USAJOBS.gov)? | Yes | Y | Drop down, select one | Skip Logic Group* | Find Link | ||
| No, and I was looking for somewhere to apply | |||||||||
| No, but I wasn't looking to apply | |||||||||
| Not sure/don't know | |||||||||
| HDU6878Q002 | X | Please specify the other reason for your visit. | N | Text field, <100 char | Skip Logic Group* | Primary Reason - Other | |||
| HDU6878Q022 | Visit Frequency | How often do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Skip Logic Group* | Visit Frequency | ||
| Once every 6 months or less often | |||||||||
| Once every few months | A | ||||||||
| Monthly | A | ||||||||
| Weekly | A | ||||||||
| Daily or more often | A | ||||||||
| HDU6878Q003 | Accomplish | Did you accomplish what you wanted to do today on this site? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Accomplish | ||
| No | A | ||||||||
| HDU6878Q004 | OE_Accomplish | A | Please tell us why you were unable to accomplish your task today. | N | Text area, no char limit | Skip Logic Group* | Why Not Accomplish | ||
| BUC0242065 | What sections of the site did you visit today? (Please select all that apply.) | Job Seekers | Y | Checkbox, one-up vertical | Skip Logic Group* | Sections Visited_2 | |||
| Federal Employees | |||||||||
| Hiring Officials | |||||||||
| Veteran's Council | |||||||||
| Agency Directory | |||||||||
| News | |||||||||
| Calendar of Events | |||||||||
| FAQs | |||||||||
| Virtual Classroom | |||||||||
| Success Stories | A | ||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q006 | X | What other sections of the site did you visit today? | N | Text field, <100 char | Skip Logic Group* | Sections Visited - Other | |||
| HDU6878Q007 | A | Do you plan to submit a Success Story? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Submit Success Story | ||
| No | |||||||||
| HDU6878Q008 | How would you describe your browsing experience on the site today? (Please select all that apply.) | Links often did not take me where I expected | A | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation Experience | ||
| I had difficulty finding relevant information | B | ||||||||
| Links and labels were difficult to understand | C | ||||||||
| There were too many links or navigation options to choose from | Randomize | ||||||||
| I had technical difficulties (error messages, broken links, etc.) | D | ||||||||
| I could not navigate back to previous information | |||||||||
| I had a different navigation difficulty | X | Anchor Answer Choice | |||||||
| I had no difficulty navigating the site | Mutually Exclusive | ||||||||
| HDU6878Q009 | X | Please specify your navigation difficulty. | N | Text area, no char limit | Skip Logic Group* | Navigation Experience - Other | |||
| HDU6878Q010 | A | Please describe any specific navigation links or paths that did not take you where they should have. | N | Text area, no char limit | Skip Logic Group* | Navigation Not Expected OE | |||
| HDU6878Q011 | B | Please describe why you had difficulty finding relevant information. | N | Text area, no char limit | Skip Logic Group* | Navigation Issues OE | |||
| HDU6878Q012 | C | What specific links or labels were difficult to understand? | N | Text area, no char limit | Skip Logic Group* | Nav Links and Labels OE | |||
| HDU6878Q013 | D | Please describe the technical difficulty you encountered (include as much detail as possible). | N | Text area, no char limit | Skip Logic Group* | Navigation Technical Issue OE | |||
| HDU6878Q014 | Acquisition Source | How were you referred to the site today? | An email from FedsHireVets | Y | Radio button, one-up vertical | Skip Logic Group* | Acquisition Source | ||
| FedsHireVets social network post, tweet, video, etc. | |||||||||
| Non - FedsHireVets social network post, tweet, video, etc. | |||||||||
| Internet blogs or discussion forums | Randomize | ||||||||
| Search engine results | |||||||||
| Recommendation from someone I know | |||||||||
| Internet advertising | |||||||||
| Advertising on social networks (Facebook, Twitter) | |||||||||
| Military Transitioning Office | |||||||||
| Other (Please specify.) | X | Anchor Answer Choice | |||||||
| I was not referred to the site by anything specific | Anchor Answer Choice | ||||||||
| HDU6878Q015 | X | Please specify how else you were referred to the site. | N | Text field, <100 char | Skip Logic Group* | Acquisition Source - Other | |||
| HDU6878Q016 | Role | What is your primary role in visiting the site today? | Veteran | A,B | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |
| Active Duty Service Member | C,D | ||||||||
| Family member of Veteran | |||||||||
| Transitioning Service Member | |||||||||
| Media | |||||||||
| Federal employee | |||||||||
| General public | |||||||||
| Hiring Manager | |||||||||
| HR Practitioner | |||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q017 | X | Please describe your role in visiting the site today. | N | Text area, no char limit | Skip Logic Group* | Role - OE | |||
| HDU6878Q018 | A | What was your Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Veteran- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q019 | B | Please indicate what your rank was. | N | Text field, <100 char | Skip Logic Group* | Veteran- Rank | |||
| HDU6878Q020 | C | What Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Active Duty- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q021 | D | Please indicate your rank. | N | Text field, <100 char | Skip Logic Group* | Active Duty- Rank | |||
| HDU6878Q023 | Do you follow us on any of the following social media websites? | Y | Checkbox, one-up vertical | Skip Logic Group* | Social Media | ||||
| YouTube | |||||||||
| Other, (please specify.) | X | ||||||||
| I do not follow FedsHireVets on any social media sites | Mutually Exclusive | ||||||||
| HDU6878Q024 | X | What other social media sites do you follow us on? | N | Text field, <100 char | Skip Logic Group* | Social Media - OE | |||
| HDU6878Q025 | Prior to your site visit today, what was your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception Before | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q026 | X | Please explain why your general perception of FedsHireVets was poor. | N | Text area, no char limit | Skip Logic Group* | Prior Perception - Why Poor | |||
| HDU6878Q027 | Following your site visit today, what is your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception After | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q028 | X | Please explain why your general perception of FedsHireVets is poor. | N | Text area, no char limit | Skip Logic Group* | Current Perception - Why Poor | |||
| BUC0242066 | What do you plan to do next? | Return to FedsHireVets.gov later | Y | Radio button, one-up vertical | Do Next | ||||
| Visit another employment information site | |||||||||
| Contact FedsHireVets.gov by phone or mail | |||||||||
| Not sure | |||||||||
| None of the above | |||||||||
| HDU6878Q029 | OE_Improve Experience | What else would you like to share with us to help improve your online experience with FedsHireVets.gov? | N | Text area, no char limit | Improve | ||||
| HDU6878Q030 | Demographics: Gender | What is your gender? | Male | Y | Radio button, one-up vertical | Demographics: Gender | |||
| Female | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q031 | Demographics: Age | Which category includes your age? | Under 18 | Y | Radio button, one-up vertical | Demographics: Age | |||
| 18 - 24 | |||||||||
| 25 - 34 | |||||||||
| 35 - 44 | |||||||||
| 45 - 54 | |||||||||
| 55 - 64 | |||||||||
| 65 or older | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q032 | What is your highest level of education completed? | Some high school or less | Y | Radio button, one-up vertical | Education | ||||
| High school graduate or GED | |||||||||
| Some college credit, no degree | |||||||||
| Associate degree (e.g., AA, AS) | |||||||||
| Bachelor's degree (e.g., BA, AB, BS) | |||||||||
| Master's degree (e.g., MA, MS, MEng, MEd, MSW, MBA) | |||||||||
| Professional degree (e.g., MD, DDS, DVM, LLB, JD) | |||||||||
| Doctorate degree (e.g., PhD, EdD) | |||||||||
| Prefer not to respond |
Sheet 5: Custom Questions (7-12-18)
| Model Name | OPM FedsHireVets Desktop |
|
|||||||
| Model ID | 0c0VNRFY8AYVll9xk9sJFg4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes - 2MQ | Pink: Addition | |||||||
| Date | 7/12/2018 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| HDU6878Q001 | Primary Reason - Federal Government or Informational Non-Profit | What is your primary reason for visiting the site today? | Looking for a job | A | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |
| Looking for information on behalf of Veterans | |||||||||
| Looking for information for Veterans' families | |||||||||
| Looking for stories about Veterans | |||||||||
| Looking for policy information | |||||||||
| Looking for media stories | |||||||||
| Looking for information on Veterans | |||||||||
| Looking for Federal Employee Data on Veterans in the Executive Branch | |||||||||
| Looking for Frequently Asked Questions | |||||||||
| Other (Please specify.) | X | ||||||||
| BUC0242064 | A | Were you able to find the link to where you can apply for a job (i.e., USAJOBS.gov)? | Yes | Y | Drop down, select one | Skip Logic Group* | Find Link | ||
| No, and I was looking for somewhere to apply | |||||||||
| No, but I wasn't looking to apply | |||||||||
| Not sure/don't know | |||||||||
| HDU6878Q002 | X | Please specify the other reason for your visit. | N | Text field, <100 char | Skip Logic Group* | Primary Reason - Other | |||
| HDU6878Q022 | Visit Frequency | How often do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Skip Logic Group* | Visit Frequency | ||
| Once every 6 months or less often | |||||||||
| Once every few months | A | ||||||||
| Monthly | A | ||||||||
| Weekly | A | ||||||||
| Daily or more often | A | ||||||||
| BUC0242067 | A | Did you notice any changes to the design of the website? | Yes | B | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Notice | |
| No | |||||||||
| Not sure | |||||||||
| BUC0242068 | B | Were you aware of the design changes prior to visiting the website today? | Yes | E | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Aware | |
| No | |||||||||
| Not sure | |||||||||
| BUC0242069 | E | From where did you find out the website was redesigned? | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Learned | |||
| Randomize | |||||||||
| USAJOBS.gov website | |||||||||
| Word of mouth | |||||||||
| Visiting this website after design changes were made | |||||||||
| Not sure/don't remember | Anchor Answer Choice | ||||||||
| Somewhere else (Please specify) | F | Anchor Answer Choice | |||||||
| BUC0242070 | F | Where did you find out that design changes were coming to the website? | N | Text area, no char limit | Skip Logic Group* | OTS_Changes Learned | |||
| BUC0242071 | B | Overall, how do you feel about the new design compared to what it was previously? | Much better | C | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Reaction | |
| Somewhat better | C | ||||||||
| Neither better nor worse | |||||||||
| Somewhat worse | D | ||||||||
| Much worse | D | ||||||||
| BUC0242072 | C | Why did you say that the website is better now than previously? | N | Text area, no char limit | Skip Logic Group* | OE_Changes Better | |||
| BUC0242073 | D | Why did you say that the website is worse now than previously? | N | Text area, no char limit | Skip Logic Group* | OE_Changes Worse | |||
| HDU6878Q003 | Accomplish | Did you accomplish what you wanted to do today on this site? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Accomplish | ||
| No | A | ||||||||
| HDU6878Q004 | OE_Accomplish | A | Please tell us why you were unable to accomplish your task today. | N | Text area, no char limit | Skip Logic Group* | Why Not Accomplish | ||
| BUC0242065 | What sections of the site did you visit today? (Please select all that apply.) | Job Seekers | Y | Checkbox, one-up vertical | Skip Logic Group* | Sections Visited_2 | |||
| Federal Employees | |||||||||
| Hiring Officials | |||||||||
| Veteran's Council | |||||||||
| Agency Directory | |||||||||
| News | |||||||||
| Calendar of Events | |||||||||
| FAQs | |||||||||
| Virtual Classroom | |||||||||
| Success Stories | A | ||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q006 | X | What other sections of the site did you visit today? | N | Text field, <100 char | Skip Logic Group* | Sections Visited - Other | |||
| HDU6878Q007 | A | Do you plan to submit a Success Story? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Submit Success Story | ||
| No | |||||||||
| HDU6878Q008 | How would you describe your browsing experience on the site today? (Please select all that apply.) | Links often did not take me where I expected | A | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation Experience | ||
| I had difficulty finding relevant information | B | ||||||||
| Links and labels were difficult to understand | C | ||||||||
| There were too many links or navigation options to choose from | Randomize | ||||||||
| I had technical difficulties (error messages, broken links, etc.) | D | ||||||||
| I could not navigate back to previous information | |||||||||
| I had a different navigation difficulty | X | Anchor Answer Choice | |||||||
| I had no difficulty navigating the site | Mutually Exclusive | ||||||||
| HDU6878Q009 | X | Please specify your navigation difficulty. | N | Text area, no char limit | Skip Logic Group* | Navigation Experience - Other | |||
| HDU6878Q010 | A | Please describe any specific navigation links or paths that did not take you where they should have. | N | Text area, no char limit | Skip Logic Group* | Navigation Not Expected OE | |||
| HDU6878Q011 | B | Please describe why you had difficulty finding relevant information. | N | Text area, no char limit | Skip Logic Group* | Navigation Issues OE | |||
| HDU6878Q012 | C | What specific links or labels were difficult to understand? | N | Text area, no char limit | Skip Logic Group* | Nav Links and Labels OE | |||
| HDU6878Q013 | D | Please describe the technical difficulty you encountered (include as much detail as possible). | N | Text area, no char limit | Skip Logic Group* | Navigation Technical Issue OE | |||
| HDU6878Q014 | Acquisition Source | How were you referred to the site today? | An email from FedsHireVets | Y | Radio button, one-up vertical | Skip Logic Group* | Acquisition Source | ||
| FedsHireVets social network post, tweet, video, etc. | |||||||||
| Non - FedsHireVets social network post, tweet, video, etc. | |||||||||
| Internet blogs or discussion forums | Randomize | ||||||||
| Search engine results | |||||||||
| Recommendation from someone I know | |||||||||
| Internet advertising | |||||||||
| Advertising on social networks (Facebook, Twitter) | |||||||||
| Military Transitioning Office | |||||||||
| Other (Please specify.) | X | Anchor Answer Choice | |||||||
| I was not referred to the site by anything specific | Anchor Answer Choice | ||||||||
| HDU6878Q015 | X | Please specify how else you were referred to the site. | N | Text field, <100 char | Skip Logic Group* | Acquisition Source - Other | |||
| HDU6878Q016 | Role | What is your primary role in visiting the site today? | Veteran | A,B | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |
| Active Duty Service Member | C,D | ||||||||
| Family member of Veteran | |||||||||
| Transitioning Service Member | |||||||||
| Media | |||||||||
| Federal employee | |||||||||
| General public | |||||||||
| Hiring Manager | |||||||||
| HR Practitioner | |||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q017 | X | Please describe your role in visiting the site today. | N | Text area, no char limit | Skip Logic Group* | Role - OE | |||
| HDU6878Q018 | A | What was your Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Veteran- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q019 | B | Please indicate what your rank was. | N | Text field, <100 char | Skip Logic Group* | Veteran- Rank | |||
| HDU6878Q020 | C | What Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Active Duty- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q021 | D | Please indicate your rank. | N | Text field, <100 char | Skip Logic Group* | Active Duty- Rank | |||
| HDU6878Q023 | Do you follow us on any of the following social media websites? | Y | Checkbox, one-up vertical | Skip Logic Group* | Social Media | ||||
| YouTube | |||||||||
| Other, (please specify.) | X | ||||||||
| I do not follow FedsHireVets on any social media sites | Mutually Exclusive | ||||||||
| HDU6878Q024 | X | What other social media sites do you follow us on? | N | Text field, <100 char | Skip Logic Group* | Social Media - OE | |||
| HDU6878Q025 | Prior to your site visit today, what was your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception Before | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q026 | X | Please explain why your general perception of FedsHireVets was poor. | N | Text area, no char limit | Skip Logic Group* | Prior Perception - Why Poor | |||
| HDU6878Q027 | Following your site visit today, what is your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception After | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q028 | X | Please explain why your general perception of FedsHireVets is poor. | N | Text area, no char limit | Skip Logic Group* | Current Perception - Why Poor | |||
| BUC0242066 | What do you plan to do next? | Return to FedsHireVets.gov later | Y | Radio button, one-up vertical | Do Next | ||||
| Visit another employment information site | |||||||||
| Contact FedsHireVets.gov by phone or mail | |||||||||
| Not sure | |||||||||
| None of the above | |||||||||
| HDU6878Q029 | OE_Improve Experience | What else would you like to share with us to help improve your online experience with FedsHireVets.gov? | N | Text area, no char limit | Improve | ||||
| HDU6878Q030 | Demographics: Gender | What is your gender? | Male | Y | Radio button, one-up vertical | Demographics: Gender | |||
| Female | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q031 | Demographics: Age | Which category includes your age? | Under 18 | Y | Radio button, one-up vertical | Demographics: Age | |||
| 18 - 24 | |||||||||
| 25 - 34 | |||||||||
| 35 - 44 | |||||||||
| 45 - 54 | |||||||||
| 55 - 64 | |||||||||
| 65 or older | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q032 | What is your highest level of education completed? | Some high school or less | Y | Radio button, one-up vertical | Education | ||||
| High school graduate or GED | |||||||||
| Some college credit, no degree | |||||||||
| Associate degree (e.g., AA, AS) | |||||||||
| Bachelor's degree (e.g., BA, AB, BS) | |||||||||
| Master's degree (e.g., MA, MS, MEng, MEd, MSW, MBA) | |||||||||
| Professional degree (e.g., MD, DDS, DVM, LLB, JD) | |||||||||
| Doctorate degree (e.g., PhD, EdD) | |||||||||
| Prefer not to respond |
Sheet 6: CQs (7-5-18)
| Model Name | OPM FedsHireVets Desktop |
|
|||||||
| Model ID | 0c0VNRFY8AYVll9xk9sJFg4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | Yes - 2MQ | Pink: Addition | |||||||
| Date | 6/22/2018 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| HDU6878Q001 | Primary Reason - Federal Government or Informational Non-Profit | What is your primary reason for visiting the site today? | Looking for a job | A | Y | Radio button, one-up vertical | Skip Logic Group* | Primary Reason | |
| Looking for information on behalf of Veterans | |||||||||
| Looking for information for Veterans' families | |||||||||
| Looking for stories about Veterans | |||||||||
| Looking for policy information | |||||||||
| Looking for media stories | |||||||||
| Looking for information on Veterans | |||||||||
| Looking for Federal Employee Data on Veterans in the Executive Branch | |||||||||
| Looking for Frequently Asked Questions | |||||||||
| Other (Please specify.) | X | ||||||||
| A | Were you able to find the link to where you can apply for a job (i.e., USAJOBS.com)? | Yes | Y | Drop down, select one | Skip Logic Group* | Find Link | |||
| No, and I was looking for somewhere to apply | |||||||||
| No, but I wasn't looking to apply | |||||||||
| Not sure/don't know | |||||||||
| HDU6878Q002 | X | Please specify the other reason for your visit. | N | Text field, <100 char | Skip Logic Group* | Primary Reason - Other | |||
| HDU6878Q022 | Visit Frequency | How often do you visit this site? | This is my first visit | Y | Radio button, one-up vertical | Skip Logic Group* | Visit Frequency | ||
| Once every 6 months or less often | |||||||||
| Once every few months | A | ||||||||
| Monthly | A | ||||||||
| Weekly | A | ||||||||
| Daily or more often | A | ||||||||
| A | Did you notice any changes to the design of the website? | Yes | B | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Notice | ||
| No | |||||||||
| Not sure | |||||||||
| B | Were you aware of the design changes prior to visiting the website today? | Yes | E | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Aware | ||
| No | |||||||||
| Not sure | |||||||||
| E | From where did you find out the website was redesigned? | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Learned | ||||
| Randomize | |||||||||
| USAJOBS.gov website | |||||||||
| Word of mouth | |||||||||
| Visiting this website after design changes were made | |||||||||
| Not sure/don't remember | Anchor Answer Choice | ||||||||
| Somewhere else (Please specify) | F | Anchor Answer Choice | |||||||
| F | Where did you find out that design changes were coming to the website? | N | Text area, no char limit | Skip Logic Group* | OTS_Changes Learned | ||||
| B | Overall, how do you feel about the new design compared to what it was previously? | Much better | C | Y | Radio button, one-up vertical | Skip Logic Group* | Changes Reaction | ||
| Somewhat better | C | ||||||||
| Neither better nor worse | |||||||||
| Somewhat worse | D | ||||||||
| Much worse | D | ||||||||
| C | Why did you say that the website is better now than previously? | N | Text area, no char limit | Skip Logic Group* | OE_Changes Better | ||||
| D | Why did you say that the website is worse now than previously? | N | Text area, no char limit | Skip Logic Group* | OE_Changes Worse | ||||
| HDU6878Q003 | Accomplish | Did you accomplish what you wanted to do today on this site? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Accomplish | ||
| No | A | ||||||||
| HDU6878Q004 | OE_Accomplish | A | Please tell us why you were unable to accomplish your task today. | N | Text area, no char limit | Skip Logic Group* | Why Not Accomplish | ||
| What sections of the site did you visit today? (Please select all that apply.) | Job Seekers | Y | Checkbox, one-up vertical | Skip Logic Group* | Sections Visited_2 | ||||
| Federal Employees | |||||||||
| Hiring Officials | |||||||||
| Veteran's Council | |||||||||
| Agency Directory | |||||||||
| News | |||||||||
| Calendar of Events | |||||||||
| FAQs | |||||||||
| Virtual Classroom | |||||||||
| Success Stories | A | ||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q006 | X | What other sections of the site did you visit today? | N | Text field, <100 char | Skip Logic Group* | Sections Visited - Other | |||
| HDU6878Q007 | A | Do you plan to submit a Success Story? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Submit Success Story | ||
| No | |||||||||
| HDU6878Q008 | How would you describe your browsing experience on the site today? (Please select all that apply.) | Links often did not take me where I expected | A | Y | Checkbox, one-up vertical | Skip Logic Group* | Navigation Experience | ||
| I had difficulty finding relevant information | B | ||||||||
| Links and labels were difficult to understand | C | ||||||||
| There were too many links or navigation options to choose from | Randomize | ||||||||
| I had technical difficulties (error messages, broken links, etc.) | D | ||||||||
| I could not navigate back to previous information | |||||||||
| I had a different navigation difficulty | X | Anchor Answer Choice | |||||||
| I had no difficulty navigating the site | Mutually Exclusive | ||||||||
| HDU6878Q009 | X | Please specify your navigation difficulty. | N | Text area, no char limit | Skip Logic Group* | Navigation Experience - Other | |||
| HDU6878Q010 | A | Please describe any specific navigation links or paths that did not take you where they should have. | N | Text area, no char limit | Skip Logic Group* | Navigation Not Expected OE | |||
| HDU6878Q011 | B | Please describe why you had difficulty finding relevant information. | N | Text area, no char limit | Skip Logic Group* | Navigation Issues OE | |||
| HDU6878Q012 | C | What specific links or labels were difficult to understand? | N | Text area, no char limit | Skip Logic Group* | Nav Links and Labels OE | |||
| HDU6878Q013 | D | Please describe the technical difficulty you encountered (include as much detail as possible). | N | Text area, no char limit | Skip Logic Group* | Navigation Technical Issue OE | |||
| HDU6878Q014 | Acquisition Source | How were you referred to the site today? | An email from FedsHireVets | Y | Radio button, one-up vertical | Skip Logic Group* | Acquisition Source | ||
| FedsHireVets social network post, tweet, video, etc. | |||||||||
| Non - FedsHireVets social network post, tweet, video, etc. | |||||||||
| Internet blogs or discussion forums | Randomize | ||||||||
| Search engine results | |||||||||
| Recommendation from someone I know | |||||||||
| Internet advertising | |||||||||
| Advertising on social networks (Facebook, Twitter) | |||||||||
| Military Transitioning Office | |||||||||
| Other (Please specify.) | X | Anchor Answer Choice | |||||||
| I was not referred to the site by anything specific | Anchor Answer Choice | ||||||||
| HDU6878Q015 | X | Please specify how else you were referred to the site. | N | Text field, <100 char | Skip Logic Group* | Acquisition Source - Other | |||
| HDU6878Q016 | Role | What is your primary role in visiting the site today? | Veteran | A,B | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |
| Active Duty Service Member | C,D | ||||||||
| Family member of Veteran | |||||||||
| Transitioning Service Member | |||||||||
| Media | |||||||||
| Federal employee | |||||||||
| General public | |||||||||
| Hiring Manager | |||||||||
| HR Practitioner | |||||||||
| Other (Please specify.) | X | ||||||||
| HDU6878Q017 | X | Please describe your role in visiting the site today. | N | Text area, no char limit | Skip Logic Group* | Role - OE | |||
| HDU6878Q018 | A | What was your Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Veteran- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q019 | B | Please indicate what your rank was. | N | Text field, <100 char | Skip Logic Group* | Veteran- Rank | |||
| HDU6878Q020 | C | What Branch of Service? | U.S. Army | Y | Radio button, one-up vertical | Skip Logic Group* | Active Duty- Branch | ||
| U.S. Marines | |||||||||
| U.S. Navy | |||||||||
| U.S. Air Force | |||||||||
| U.S. Coast Guard | |||||||||
| HDU6878Q021 | D | Please indicate your rank. | N | Text field, <100 char | Skip Logic Group* | Active Duty- Rank | |||
| HDU6878Q023 | Do you follow us on any of the following social media websites? | Y | Checkbox, one-up vertical | Skip Logic Group* | Social Media | ||||
| YouTube | |||||||||
| Other, (please specify.) | X | ||||||||
| I do not follow FedsHireVets on any social media sites | Mutually Exclusive | ||||||||
| HDU6878Q024 | X | What other social media sites do you follow us on? | N | Text field, <100 char | Skip Logic Group* | Social Media - OE | |||
| HDU6878Q025 | Prior to your site visit today, what was your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception Before | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q026 | X | Please explain why your general perception of FedsHireVets was poor. | N | Text area, no char limit | Skip Logic Group* | Prior Perception - Why Poor | |||
| HDU6878Q027 | Following your site visit today, what is your general perception of FedsHireVets? | Poor | X | Y | Radio button, one-up vertical | Skip Logic Group* | Perception After | ||
| Indifferent | |||||||||
| Fair | |||||||||
| Good | |||||||||
| Excellent | |||||||||
| Not Sure | |||||||||
| HDU6878Q028 | X | Please explain why your general perception of FedsHireVets is poor. | N | Text area, no char limit | Skip Logic Group* | Current Perception - Why Poor | |||
| What do you plan to do next? | Return to FedsHireVets.gov later | Y | Radio button, one-up vertical | Do Next | |||||
| Visit another employment information site | |||||||||
| Contact FedsHireVets.gov by phone or mail | |||||||||
| Not sure | |||||||||
| None of the above | |||||||||
| HDU6878Q029 | OE_Improve Experience | What else would you like to share with us to help improve your online experience with FedsHireVets.gov? | N | Text area, no char limit | Improve | ||||
| HDU6878Q030 | Demographics: Gender | What is your gender? | Male | Y | Radio button, one-up vertical | Demographics: Gender | |||
| Female | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q031 | Demographics: Age | Which category includes your age? | Under 18 | Y | Radio button, one-up vertical | Demographics: Age | |||
| 18 - 24 | |||||||||
| 25 - 34 | |||||||||
| 35 - 44 | |||||||||
| 45 - 54 | |||||||||
| 55 - 64 | |||||||||
| 65 or older | |||||||||
| Prefer not to respond | |||||||||
| HDU6878Q032 | What is your highest level of education completed? | Some high school or less | Y | Radio button, one-up vertical | Education | ||||
| High school graduate or GED | |||||||||
| Some college credit, no degree | |||||||||
| Associate degree (e.g., AA, AS) | |||||||||
| Bachelor's degree (e.g., BA, AB, BS) | |||||||||
| Master's degree (e.g., MA, MS, MEng, MEd, MSW, MBA) | |||||||||
| Professional degree (e.g., MD, DDS, DVM, LLB, JD) | |||||||||
| Doctorate degree (e.g., PhD, EdD) | |||||||||
| Prefer not to respond |
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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