Q_OPMUSAJOBS_Web_B Q_OPMUSAJOBS_Web_Browse_20170405

E-Government Website Customer Satisfaction Surveys

Q_OPMUSAJOBS_Web_Browse_20170405.xlsx

Mapping and Questionnaire Documents IA 30741 A1 (OPM)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Welcome Thank You Text
Current v2 Model Qsts
Current Custom Questions
v2 Custom Qsts (4-5-17)
v2 Custom Qsts (8-26-15)


Sheet 1: Welcome Thank You Text

Welcome Text
Thank you for visiting our site. You have been randomly selected to take part in this survey to let us know what we are doing well and where we need to do better. Please take a minute or two to give us your opinions. The feedback you provide will help us enhance our site and serve you better in the future. Your responses are anonymous.
Thank You Text
Thank you for your time in completing this survey. Your input is very valuable and we will use it to improve our site.

Sheet 2: Current v2 Model Qsts

Model Instance Name:







USAJOBS v2







MID:
9QpFUw1d4ZNc0NYVEEQYgA4C





Date:
06/25/2014





Q Name ELEMENTS (drivers of satisfaction)
Q Name CUSTOMER SATISFACTION
Q Name FUTURE BEHAVIORS


Navigation (1=Poor, 10=Excellent, Don't Know)

Satisfaction

Return
(1=Very Unlikely, 10=Very Likely)
1 Navigation - Organized Please rate how well the site is organized. 17 Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)
20 Return How likely are you to return to this site?
2 Navigation - Options Please rate the options available for navigating this site. 18 Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)


Recommend (1=Very Unlikely, 10=Very Likely)
3 Navigation - Layout Please rate how well the site layout helps you find what you are looking for. 19 Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)
21 Recommend How likely are you to recommend this site to someone else?


Site Performance (1=Poor, 10=Excellent, Don't Know)




Primary Resource
(1=Very Unlikely, 10=Very Likely)
4 Site Performance - Loading Please rate how quickly pages load on this site.


22 Primary Resource How likely are you to use this site as a primary resource to find a job?
5 Site Performance - Consistency Please rate the consistency of speed from page to page on this site.




Apply for Job
(1=Very Unlikely, 10=Very Likely)
6 Site Performance - Errors Please rate the ability to load pages without getting error messages on this site.


23 Apply for Job How likely are you to use this site to apply for a specific job?


Look and Feel (1=Poor, 10=Excellent, Don't Know)





7 Look and Feel - Appeal Please rate the visual appeal of this site.





8 Look and Feel - Balance Please rate the balance of graphics and text on this site.





9 Look and Feel - Readability Please rate the readability of the pages on this site.







Job Descriptions (1=Poor, 10=Excellent, Don't Know)





10 Job Descriptions - Understandable Please rate how understandable job descriptions are on this site.





11 Job Descriptions - Detail Please rate the level of detail of job descriptions on this site.





12 Job Descriptions - Answers Please rate how well the job descriptions provide answers to your questions.







Job Search (1=Poor, 10=Excellent, Don't Know)





13 Job Search - Results Relevance Please rate the relevance of job search results on this site.





14 Job Search - Results Organization Please rate the organization of job search results on this site.





15 Job Search - Results Help Please rate how well the job search results help you decide what job listings to select.





16 Job Search - Feature Narrow Please rate how well the search feature helps you to narrow the results to find job listings you want.


















































































































































































































































































































































































































































































































































































































































































































Sheet 3: Current Custom Questions

Model Name USAJobs V3



Red & Strike-Through: Delete


Model ID 9QpFUw1d4ZNc0NYVEEQYgA4C


Underlined & Italicized: Re-order

Partitioned Yes - 2MQ


Pink: Addition

Date 3/20/2017


Blue: Reword











QID Skip From Question Text Answer Choices Skip To Required
Y/N
Type Special Instructions CQ Label
HAJ5336Q043
What is your primary reason for visiting the site today? Search job opportunities
Y Radio button, one-up vertical Skip Logic Group* Primary Reason



Apply for specific job(s)







Check on status or update a prior job application







Create a USAJOBS profile







Create or change a saved job search







Upload or change a searchable resume







Find general information about USAJOBS







Update/edit my USAJOBS profile







Look for events







Explore opportunities for a specific group (student, veteran, etc.)







Reset password







Learn about Federal employment







Other




HAJ5336Q044
How did you look for information on the site today? (Please select all that apply.) Used the menu in the center of the homepage (Create a USAJOBS Profile, Federal Application Process, Explore Opportunities)
Y Checkbox, one-up vertical Skip Logic Group* Navigation Method



Used featured links on the homepage







Used the Explore Unique Hiring Paths section







Used the left menu on my account page







Used the site map in the footer







Other (please specify): A



HAJ5336Q045 A Please specify how you looked for information.

N Text area, no char limit Skip Logic Group* OE_Navigation Method
HAJ5336Q046
Did you accomplish what you wanted to do today on this site? Yes A Y Radio button, one-up vertical Skip Logic Group* Accomplish



No B



HAJ5336Q047 A Was it easy to accomplish what you wanted to do? Yes
Y Radio button, one-up vertical Skip Logic Group* Accomplish Experience



No A1



HAJ5336Q048 A1 Please briefly describe what was difficult to accomplish.

N Text area, no char limit Skip Logic Group* Not Easy Accomplish
HAJ5336Q049 B Please tell us why you were unable to accomplish your task today.

N Text area, no char limit Skip Logic Group* Why Not Accomplish
HAJ5336Q050
Do any of these groups describe you? (Please select all that apply.) Federal Employees (current or former) C Y Checkbox, one-up vertical Skip Logic Group* Role



Veterans C






Students and recent graduates C






Individuals with disabilities C






Former overseas federal employees C






Land Management C






Military spouses C






National Guard C






Native Americans C






Peace Corps or AmeriCorps Vista (current or alumni) C






Senior executives C






General public


Mutually exclusive
HAJ5336Q051 C Did you explore the hiring paths/site information for any of the groups you selected? Yes C1 Y Radio button, one-up vertical Skip Logic Group* Role Info Access



No, I was not aware of any such information







No, I did not need to




HAJ5336Q052 C1 Was the information you found pertinent to what you were looking for? Yes
Y Radio button, one-up vertical Skip Logic Group* Role Info Useful



No, I had to go elsewhere to find the information I needed.




NMS5336Q001
How frequently do you visit this site? This is my first visit A Y Radio button, one-up vertical Skip Logic Group Visit Frequency



Once every 6 months or less often







Once every few months







Monthly







Weekly







Daily or more often




NMS5336Q002 A Did you create a USAJOBS account during your visit? Yes B Y Radio button, one-up vertical Skip Logic Group Create Account



No







Not Sure




NMS5336Q003 B Did you have any difficulty setting up the account? Yes C Y Radio button, one-up vertical Skip Logic Group Account Difficulty



No







Not Sure




NMS5336Q004 C Which of the following difficulties did you encounter while creating an account? Account creation timed-out
Y Radio button, one-up vertical Skip Logic Group Specific Difficulty



Difficulty with username and/or password creation







Difficulty with email address validation







Other D



NMS5336Q005 D What difficulty did you have while creating an account?

Y Radio button, one-up vertical Skip Logic Group* OE_Account Difficulty
HAJ5336Q053
Did you use the site's search feature during your visit today? Yes Y Y Radio button, one-up vertical Skip Logic Group* Search Access



No







Don't recall




HAJ5336Q054 Y Please tell us about your experience with the site's search feature today. (Select all that apply.) Results were not relevant/not what I expected
Y Checkbox, one-up vertical Randomize Search Experience



Too many results/I needed to refine my search







Not enough results


Skip Logic Group*



Returned NO results







Received error message(s)







Search speed was too slow







I experienced a different search issue


Anchor Answer Choice



I had no difficulty with search/results were helpful


Mutually Exclusive
HAJ5336Q055
Which of these job search filter options do you use most often on USAJOBS? (Choose up to three most-used features.) Salary A, B Y Checkbox, one-up vertical Skip Logic Group Filter Usage



Pay Grade A,B

Allow up to 3 choices



Hiring Path A,B






Location A,B






Department and Agency A,B






Type of Work or Work Schedule A,B






Occupational Series or Job Category A,B






Appointment Type A,B






Security Clearance A,B






Travel Percentage A,B






Relocation Assistance A,B






Supervisory position A,B






None of the above


Mutually Exclusive
HAJ5336Q056 A Are the filters options easy to use? Yes
Y Radio button, one-up vertical Skip Logic Group* Filter Usage Easy



No A1






Don't recall




HAJ5336Q057 A1 Which filter options are most difficult to use? (Select up to three.) Salary
Y Checkbox, one-up vertical Skip Logic Group* Filters with Difficulty



Pay Grade


Allow up to 3 choices



Hiring Path







Location







Department and Agency







Type of Work or Work Schedule







Occupational Series or Job Category







Appointment Type







Security Clearance







Travel Percentage







Relocation Assistance







Supervisory position







Don't recall


Mutually Exclusive
HAJ5336Q058
Which of the following features/functions is most in need of improvement? Login
Y Radio button, one-up vertical
Focus feature



Uploading Documents







Profile







Search







Resume Builder







None of these




HAJ5336Q059
We value your feedback! Please share any ideas on how we could most improve this site.

N Text area, no char limit
OE_Improve Experience

Sheet 4: v2 Custom Qsts (4-5-17)

Model Instance Name:


red & strike-through: DELETE





USAJOBS v2


underlined & italicized: RE-ORDER





MID: 9QpFUw1d4ZNc0NYVEEQYgA4C


pink: ADDITION





Date:


blue + -->: REWORDING





USAJOBS v2 CUSTOM QUESTION LIST
QID Skip Logic Label Meta Tag Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
NMS5336Q001
Visit Frequency How frequently do you visit this site? This is my first visit A Radio button, one-up vertical Single Y Skip Logic Group Visit Frequency




Once every 6 months or less often








Katie Bennett: This set of questions is the only set of questions we are keeping from the existing set of custom questions. See the "NEW custom questions" tab which has the new set of custom questions. I updated the formatting, etc. so creating a new tab was easiest.
Once every few months









Monthly









Weekly









Daily or more often





NMS5336Q002 A
Did you create a USAJOBS account during your visit? Yes B Radio button, one-up vertical Single Y Skip Logic Group Create Account




No









Not Sure





NMS5336Q003 B
Did you have any difficulty setting up the account? Yes C Radio button, one-up vertical Single Y Skip Logic Group Account Difficulty




No









Not Sure





NMS5336Q004 C
Which of the following difficulties did you encounter while creating an account? Account creation timed-out
Radio button, one-up vertical Single Y Skip Logic Group Specific Difficulty




Difficulty with username and/or password creation









Difficulty with email address









Other D




NMS5336Q005 D
What difficulty did you have while creating an account?

Text area, no char limit
N Skip Logic Group OE_Account Difficulty
NMS5336Q008

When you visit websites, do you typically use basic or advanced search? Basic J, L Radio button, one-up vertical Single Yes Skip Logic Group What Search




Advanced K, L







Both equally L



NMS5336Q009 J
Why do you prefer basic search?

Text area, no char limit
No Skip Logic Group Why Basic
NMS5336Q010 K
Why do you prefer advanced search?

Text area, no char limit
No Skip Logic Group Why Advanced
NMS5336Q011 L
How often do you use USAJOBS advanced search? First time using advance search S Radio button, one-up vertical Single Yes Skip Logic Group How Often Use Advanced




Each visit S







On approximately half of my visits S







On less than 25% of my visits S







Never




NMS5336Q022 S
What is your first impression of the advanced search page? Looks easy to use U Radio button, one-up vertical Single Yes Skip Logic Group First Impression




Looks difficult T, U



NMS5336Q023 T
What seems difficult to use?

Text area, no char limit
No Skip Logic Group What Difficult
NMS5336Q024 U
Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3) Keyword
Checkbox, one-up vertical Multi Yes Skip Logic Group Advanced Features




Salary or Pay Grade








Occupational Series or Job Category








Location








Department and Agency








Type of Work or Work Schedule








Posting Options




KAU0091670

Did you use the map search tool today? Yes A,B,C Radio button, one-up vertical Single Yes Skip Logic Group Use Map Search




No




KAU0091671 A
Please rate your satisfaction with the map search tool. 1 - Very dissatisfied
Radio button, scale, no don't know Single Yes Skip Logic Group Map Search Satisfaction




2








3








4








5








6








7








8








9








10 - Very satisfied




KAU0091672 B
Please rate the ease of using the map search tool. 1 - Very difficult
Radio button, scale, no don't know Single Yes Skip Logic Group Map Search Ease of Use




2








3








4








5








6








7








8








9








10 - Very easy




KAU0091673 C
Do you have any recommendations to improve the map search tool?

Text area, no char limit
No Skip Logic Group OE_Map Search
NMS5336Q025

How would you rate the search functionality on USAJOBS? Very helpful
Radio button, one-up vertical Single Yes
Rate Search




Somewhat helpful








Fair








Somewhat unhelpful








Very unhelpful




NMS5336Q026

Do you have any recommendations to improve the search tool?

Text area, no char limit
No
Search Recommendation
NMS5336Q027

Which of the following site services, if any, did you use today? (Select all that apply) Search Jobs
Checkbox, one-up vertical Multi Y Skip Logic Group Site Services Used




My Account









Resource Center









Individuals with Disabilities









Veterans









Support









Students and Recent Graduates









Senior Executives









FAQs









Tutorials









Spotlights









Other (please specify) Q




NMS5336Q028 Q
Specifically, what other site services did you use today?

Text area, no char limit
N Skip Logic Group OE_Site Services Used
NMS5336Q029
Accomplish Were you able to find what you were looking for on USAJOBS.gov? Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find




No G








Not Yet





NMS5336Q030 G
What were you unable to find on USAJOBS.gov? A specific job
Radio button, one-up vertical Single Y Skip Logic Group Unable to Find




Jobs I qualify for









Jobs that were relevant to my search









Information about how to apply









Other H




NMS5336Q031 H
What were you unable to find on USAJobs.gov?

Text area, no char limit
N Skip Logic Group OE_Unable to Find
NMS5336Q032

Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the organization/agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization/brand









Promotional email(s) from the organization/agency









Search engine results









Word of mouth recommendation from someone I know (family, friend, etc.)









TV, radio, newspaper, or magazine advertising









OPM Advertisement - "What did you do at your job today?"









Federal Agency Human Resources Office









USA.gov









OPM Sponsored Job Fair









OPM Veterans Employment Materials









Placement/Transition Center









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice
NMS5336Q033

Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 2




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the organization/agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization/brand









Promotional email(s) from the organization/agency









Search engine results









Word of mouth recommendation from someone I know (family, friend, etc.)









TV, radio, newspaper, or magazine advertising









OPM Advertisement - "What did you do at your job today?"









Federal Agency Human Resources Office









USA.gov









OPM Sponsored Job Fair









OPM Veterans Employment Materials









Placement/Transition Center









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice
NMS5336Q034

Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 3




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the organization/agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization/brand









Promotional email(s) from the organization/agency









Search engine results









Word of mouth recommendation from someone I know (family, friend, etc.)









TV, radio, newspaper, or magazine advertising









OPM Advertisement - "What did you do at your job today?"









Federal Agency Human Resources Office









USA.gov









OPM Sponsored Job Fair









OPM Veterans Employment Materials









Placement/Transition Center









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice
NMS5336Q035

If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

Text area, no char limit
N
SV - Other Social Network
NMS5336Q036

Are you now, or have you ever been, a civilian employee of the United States Government? Yes
Radio button, one-up vertical Single Y
Civilian Employee




No





NMS5336Q037

Have you ever served on active duty in the United States military? Yes
Radio button, one-up vertical Single Y
Active Duty Military




No





NMS5336Q038

What improvements, if any, would you make to this site?

Text area, no char limit
N
OE_Improve Experience

Sheet 5: v2 Custom Qsts (8-26-15)

Model Instance Name:


red & strike-through: DELETE





USAJOBS v2


underlined & italicized: RE-ORDER





MID: 9QpFUw1d4ZNc0NYVEEQYgA4C


pink: ADDITION





Date:


blue + -->: REWORDING





USAJOBS v2 CUSTOM QUESTION LIST
QID Skip Logic Label Meta Tag Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Labels
NMS5336Q001
Visit Frequency How frequently do you visit this site? First time A Radio button, one-up vertical Single Y Skip Logic Group Visit Frequency




More than once a day E, F








Daily E, F








About once a week E, F








About once a month E, F








Every 6 months or less E, F




NMS5336Q002 A
Did you create a USAJOBS account during your visit? Yes B Radio button, one-up vertical Single Y Skip Logic Group Create Account




No









Not Sure





NMS5336Q003 B
Did you have any difficulty setting up the account? Yes C Radio button, one-up vertical Single Y Skip Logic Group Account Difficulty




No









Not Sure





NMS5336Q004 C
Which of the following difficulties did you encounter while creating an account? Account creation timed-out
Radio button, one-up vertical Single Y Skip Logic Group Specific Difficulty




Difficulty with username and/or password creation









Difficulty with email address









Other D




NMS5336Q005 D
What difficulty did you have while creating an account?

Text area, no char limit
N Skip Logic Group OE_Account Difficulty
NMS5336Q006 E
Please select the statement which best describes your experience with the new USAJOBS site redesign: It is easier to find what I am looking for
Radio button, one-up vertical Single Y Skip Logic Group Redesign




It is harder to find what I am looking for









My experience is no different when looking for information on the new site









Don't Know





NMS5336Q007 F
Please tell us what you think of the new USAJOBS site:

Text area, no char limit Single N Skip Logic Group OE_Redesign
NMS5336Q008

When you visit websites, do you typically use basic or advanced search? Basic J, L Radio button, one-up vertical Single Yes Skip Logic Group What Search




Advanced K, L







Both equally L



NMS5336Q009 J
Why do you prefer basic search?

Text area, no char limit
No Skip Logic Group Why Basic
NMS5336Q010 K
Why do you prefer advanced search?

Text area, no char limit
No Skip Logic Group Why Advanced
NMS5336Q011 L
How often do you use USAJOBS advanced search? First time using advance search S2 Radio button, one-up vertical Single Yes Skip Logic Group How Often Use Advanced




Each visit M S2







On approximately half of my visits M S2







On less than 25% of my visits M S2







Never




NMS5336Q012 S
What is your first impression of the advanced search page? Looks easy to use U Radio button, one-up vertical Single Yes Skip Logic Group FTV-First Impression




Looks difficult T, U



NMS5336Q013 T
What seems difficult to use?

Text area, no char limit
No Skip Logic Group FTV-What Difficult
NMS5336Q014 U
Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3) Keyword
Checkbox, one-up vertical Multi Yes Skip Logic Group FTV-Advanced Features




Salary or Pay Grade








Occupational Series or Job Category








Location








Department and Agency








Type of Work or Work Schedule








Posting Options




NMS5336Q015 M
Have you noticed that the advanced search has a new look and feel? Yes O Radio button, one-up vertical Single Yes Skip Logic Group Notice New Look




No S1



NMS5336Q016 S1
What is your first impression of the advanced search page? Looks easy to use U1 Radio button, one-up vertical Single Yes Skip Logic Group Not Notice-First Impression




Looks difficult T1 U1



NMS5336Q017 T1
What seems difficult to use?

Text area, no char limit
No Skip Logic Group Not Notice-What Difficult
NMS5336Q018 U1
Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3) Keyword
Checkbox, one-up vertical Multi Yes Skip Logic Group Not Notice-Advanced Features




Salary or Pay Grade








Occupational Series or Job Category








Location








Department and Agency








Type of Work or Work Schedule








F




NMS5336Q019 O
Do you prefer the old or new advanced search look and feel? Old P, S2 Radio button, one-up vertical Single Yes Skip Logic Group Prefer Which




New Z, S2







No preference S2



NMS5336Q020 P
Why do you prefer the old advanced search look and feel?

Text area, no char limit
No Skip Logic Group Why Old
NMS5336Q021 Z
Why do you prefer the new advanced search look and feel?

Text area, no char limit
No Skip Logic Group Why New
NMS5336Q022 S2
What is your first impression of the advanced search page? Looks easy to use U2 Radio button, one-up vertical Single Yes Skip Logic Group First Impression




Looks difficult T2, U2



NMS5336Q023 T2
What seems difficult to use?

Text area, no char limit
No Skip Logic Group What Difficult
NMS5336Q024 U2
Which of these advanced search features do you use most often on USAJOBS? (multi-select up to 3) Keyword
Checkbox, one-up vertical Multi Yes Skip Logic Group Advanced Features




Salary or Pay Grade








Occupational Series or Job Category








Location








Department and Agency








Type of Work or Work Schedule








Posting Options







Did you use the map search tool today? Yes
Radio button, one-up vertical Single Yes Skip Logic Group Use Map Search




No







Please rate your satisfaction with the map search tool. 1 - Very dissatisfied
Radio button, scale, no don't know Single Yes Skip Logic Group Map Search Satisfaction




2








3








4








5








6








7








8








9








10 - Very satisfied







Please rate the ease of using the map search tool. 1 - Very difficult
Radio button, scale, no don't know Single Yes Skip Logic Group Map Search Ease of Use




2








3








4








5








6








7








8








9








10 - Very easy







Do you have any recommendations to improve the map search tool?

Text area, no char limit
No Skip Logic Group OE_Map Search
NMS5336Q025

How would you rate the search functionality on USAJOBS? Very helpful
Radio button, one-up vertical Single Yes
Rate Search




Somewhat helpful








Fair








Somewhat unhelpful








Very unhelpful




NMS5336Q026

Do you have any recommendations to improve the search tool?

Text area, no char limit
No
Search Recommendation
NMS5336Q027

Which of the following site services, if any, did you use today? (Select all that apply) Search Jobs
Checkbox, one-up vertical Multi Y Skip Logic Group Site Services Used




My Account









Resource Center









Individuals with Disabilities









Veterans









Support









Students and Recent Graduates









Senior Executives









FAQs









Tutorials









Spotlights









Other (please specify) Q




NMS5336Q028 Q
Specifically, what other site services did you use today?

Text area, no char limit
N Skip Logic Group OE_Site Services Used
NMS5336Q029
Accomplish Were you able to find what you were looking for on USAJOBS.gov? Yes
Radio button, one-up vertical Single Y Skip Logic Group Ability to Find




No G








Not Yet





NMS5336Q030 G
What were you unable to find on USAJOBS.gov? A specific job
Radio button, one-up vertical Single Y Skip Logic Group Unable to Find




Jobs I qualify for









Jobs that were relevant to my search









Information about how to apply









Other H




NMS5336Q031 H
What were you unable to find on USAJobs.gov?

Text area, no char limit
N Skip Logic Group OE_Unable to Find
NMS5336Q032

Which of the following sources drove you to visit the site today? Please rank the top 3 (Rank 1 is most important).
Rank 1 (Required)
Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 1




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the organization/agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization/brand









Promotional email(s) from the organization/agency









Search engine results









Word of mouth recommendation from someone I know (family, friend, etc.)









TV, radio, newspaper, or magazine advertising









OPM Advertisement - "What did you do at your job today?"









Federal Agency Human Resources Office









USA.gov









OPM Sponsored Job Fair









OPM Veterans Employment Materials









Placement/Transition Center









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice
NMS5336Q033

Rank 2 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 2




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




Advertising on social networks (Facebook, MySpace, Twitter)



Randomize




Message directly from the organization/agency on a social network









Mobile phone text messages or alerts









Instant Message from a friend or colleague









Familiarity with site/organization/brand









Promotional email(s) from the organization/agency









Search engine results









Word of mouth recommendation from someone I know (family, friend, etc.)









TV, radio, newspaper, or magazine advertising









OPM Advertisement - "What did you do at your job today?"









Federal Agency Human Resources Office









USA.gov









OPM Sponsored Job Fair









OPM Veterans Employment Materials









Placement/Transition Center









Don't know



Anchor Answer Choice




Other



Anchor Answer Choice
NMS5336Q034

Rank 3 (Optional) Message or recommendation from a friend on a social network
Drop down, select one Single Y Rank Group SV - Rank 3




Video I saw on YouTube









Internet blogs or discussion forums



Adjust Template/Style Sheet




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NMS5336Q035

If you heard about this website from a social network, please specify the site (i.e. Facebook, Twitter)

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SV - Other Social Network
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Are you now, or have you ever been, a civilian employee of the United States Government? Yes
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Civilian Employee




No





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Have you ever served on active duty in the United States military? Yes
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Active Duty Military




No





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What improvements, if any, would you make to this site?

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OE_Improve Experience
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