USDA NAL Browse 2017_DOT (1)

1090-0008 Survey Mapping Document (USDA) IA 30747 A1_draft.xlsx

E-Government Website Customer Satisfaction Surveys

USDA NAL Browse 2017_DOT (1)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: USDA
IA#: 30747 Amend 1
Date: 1/16/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Brand Confidence
20 Standard Return
21 Standard Recommend Company
22 Standard Primary Resource
23 Custom Primary Reason
24 Custom Primary Reason - Other
25 Custom Accomplish
26 Custom Why Not Accomplish
27 Custom Accomplish Experience
28 Custom Not Easy Accomplish
29 Custom Confidence in data
30 Custom Acquisition Source
31 Custom Acquisition Source - Other
32 Custom Role
33 Custom OE_Role
34 Custom Search Use
35 Custom Search Experience
36 Custom Search Issue - Other
37 Custom Search or Nav First
38 Custom Search Help Locate
39 Custom Search Detail OE
40 Custom Search Terms OE
41 Custom Search Results Relevant
42 Custom Search Improvements
43 Custom Search Satisfaction
44 Custom Search More Useful OE
45 Custom Search Non-Use
46 Custom Search Non Use - Other
47 Custom Search Satisfaction
48 Custom Content Satisfaction
49 Custom Overall Site Satisfaction
50 Custom Visit Frequency
51 Custom Demos: Gender Fed Govt
52 Custom Demos: Age
53 Custom Demos: Education
54 Custom Improve
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