Q_AIDSInfo_Web_Bro Q_AIDSInfo_Web_Browse_20170807 (1)

E-Government Website Customer Satisfaction Surveys

Q_AIDSInfo_Web_Browse_20170807 (1).xlsx

Mapping and Questionnaire Documents IA 30806 A0 (NLM)

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf

Overview

Current Model Qsts
Current CQs
CQs (4-17-17)
CQs (6-3-16)


Sheet 1: Current Model Qsts

Model Name:




AIDSinfo Browse v4




MID: A8RkdEtwpdV1w9YJ4gU8MQ4C



Date: 7.22.14


Model questions utilize the ForeSee CXA methodology to determine scores and impacts



CUSTOMER SATISFACTION
FUTURE BEHAVIORS

Look and Feel (1=Poor, 10=Excellent, Don't Know)



Look and Feel - Appeal Please rate the visual appeal of this site.
Satisfaction Return Return (1=Very Unlikely, 10=Very Likely)
Look and Feel - Balance Please rate the balance of graphics and text on this site. Satisfaction - Overall What is your overall satisfaction with this site?
(1=Very Dissatisfied, 10=Very Satisfied)

How likely are you to return to this site?
Look and Feel - Readability Please rate the readability of the pages on this site. Satisfaction - Expectations How well does this site meet your expectations?
(1=Falls Short, 10=Exceeds)
Recommend Recommend (1=Very Unlikely, 10=Very Likely)

Site Performance (1=Poor, 10=Excellent, Don't Know) Satisfaction - Ideal How does this site compare to your idea of an ideal website?
(1=Not Very Close, 10=Very Close)

How likely are you to recommend this site to someone else?
Site Performance - Loading Please rate how quickly pages load on this site.

Primary Resource Primary Resource (1=Very Unlikely, 10=Very Likely)
Site Performance - Consistency Please rate the consistency of speed from page to page on this site.

How likely are you to use this site as your primary resource for obtaining treatment, prevention and statistical information about HIV/AIDS?
Site Performance - Completeness Please rate how completely the page content loads on this site.



Navigation (1=Poor, 10=Excellent, Don't Know)



Navigation - Organized Please rate how well the site is organized.



Navigation - Options Please rate the options available for navigating this site.



Navigation - Layout Please rate how well the site layout helps you find what you are looking for.




Information Browsing (1=Poor, 10=Excellent, Don't Know)



Information Browsing - Sort Please rate the ability to sort information by criteria that is important to you on this site.



Information Browsing - Narrow Please rate the ability to narrow choices to find the information you are looking for on this site.



Information Browsing - Features Please rate how well the features on the site help you find the information you need.




Site Information (1=Poor, 10=Excellent, Don't Know)



Site Information - Thoroughness Please rate the thoroughness of information provided on this site.



Site Information - Understandable Please rate how understandable this site’s information is.



Site Information - Answers Please rate how well the site’s information provides answers to your questions.




Sheet 2: Current CQs

Model Name:

red & strike-through: DELETE




AIDSinfo Browse v4

underlined & italicized: RE-ORDER




MID: A8RkdEtwpdV1w9YJ4gU8MQ4C
pink: ADDITION




Date: 7.22.14 blue + -->: REWORDING













AIDSinfo Browse v4 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Required
Y/N
Special Instructions CQ Label
MAC5399Q002
What best describes your role in visiting the AIDS<em>info</em> site today? Physician with fewer than 50 HIV/AIDS patients A Radio button, one-up vertical N Skip Logic Group Role



Physician with more than 50 HIV/AIDS patients A






Nurse A






Nurse practitioner A






Physician Assistant A






Pharmacist A






Researcher or Scientist B






Case manager B






Someone living with HIV/AIDS B






Family or friend of person living with HIV/AIDS B






Student B






Other XX, B



NEL0120830 XX What other role describes you?

Text area, no char limit N Skip Logic Group Other_Role
JIB0157967 A What AIDSinfo resources do you use? (Please select all that apply) Clinical Care Guidelines from the site
Checkbox, one-up vertical N Skip Logic Group Resources - HCP



Clinical Care Guidelines App







Drug Database from the site







Drug Database App







Clinical Trials







Glossary from the site







Glossary App







Infographics







Fact Sheets







None


Mutually Exclusive



Other C



JIB0157969 C What other AIDSinfo resources do you use?

Text area, no char limit N Skip Logic Group OE_Resources - HCP
JIB0157966 B What AIDSinfo resources do you use? (Please select all that apply) Drug Database from the site
Checkbox, one-up vertical N Skip Logic Group Resources - Non HCP



Drug Database App







Clinical Trials







Glossary from the site







Glossary App







Infographics







Fact Sheets







Other D



JIB0157968 D What other AIDSinfo resources do you use?

Text area, no char limit N Skip Logic Group OE_Resources - Non HCP
MAC5399Q001
How frequently do you visit this site? First time
Radio button, one-up vertical N Skip Logic Group Visit Frequency



Daily A






About once a week A






About once a month A






Every 6 months or less A


JIB0157970 A During your visit today, did you notice the redesign of the AIDSinfo site? Yes B,C Radio button, one-up vertical Y Skip Logic Group New Site_Notice Redesign



No




JIB0157972 B How does the new site compare to the previous design? New site is an improvement B2 Radio button, one-up vertical Y Skip Logic Group New Site_Compare



New site is comparable







New site is inferior B1



JIB0157974 B2 Copty, Christina ForeSee: We'd like to add this in Please tell us why you feel the new design is an improvement to the previous site.

Text area, no char limit N Skip Logic Group OE_New Site_Improvement
JIB0157973 B1 Please tell us why you feel the new design is inferior to the previous site.

Text area, no char limit N Skip Logic Group OE_New Site_Inferior
JIB0157971 C Please tell us whether you agree or disagree with the following statement:

The new site makes it easier to find the information I was looking for.
Strongly Disagree
Radio button, one-up vertical Y Skip Logic Group New Site_Task



Disagree







Neutral







Agree







Strongly agree







Don't know




NEL0120413
How would you improve the resources that you viewed?

Text area, no char limit N
Improve Patient Education
NEL0120415
Did you have any difficulty with the information written for patients? (Select all that apply) Needed more information
Checkbox, one-up vertical N
Diff_patient info


Information was difficult to understand






Information was difficult to print or share






Need a place to ask questions






Information was difficult to find






Other






I had no difficulties


Mutually Exclusive
MAC5399Q010
Did you find the information you were looking for? Yes
Radio button, one-up vertical N
Find Info



No







Partially




NEL0120388
Did you try using the site's navigational links before using the search feature today? Yes, I navigated first
Radio button, one-up vertical Y
Nav Before Search



No, I went straight to the search feature







I did not use the site's search feature







Don't recall




NEL0120430
How would you describe your navigation experience on this site today? (Select all that apply) I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Y Mutually exclusive Navigation experience



Links often did not take me where I expected


Skip Logic Group



Had difficulty finding relevant information







Links/labels are difficult to understand







Too many links/navigational options to choose from







Had technical difficulties (error messages, broken links, etc.)







Could not navigate back to previous information







I had a navigation difficulty not listed above A



NEL0120420 A Please describe your navigation experience:

Text area, no char limit N Skip Logic Group OE_Nav Difficulty
MAC5399Q026
After reviewing the information on this website, are there any changes that you would make? (Select all that apply) I would not make any changes to this website
Checkbox, Two-up vertical N Mutually Exclusive Site Improvements



Visual presentation of the information (e.g., graphs/charts, images)







Easier access to scientific research and/or publications







More downloadable content/factsheets


Randomize



Website content provided in different languages







Tutorial for navigating this website







More detailed information about HIV/AIDS treatments (e.g., drug side effects)







Question and Answer (Q & A) section







Different layout for the content provided







Information tailored specifically for physicians







Information tailored specifically for the general public







Information tailored specifically for someone with HIV/AIDS and family members







Information tailored specifically for researchers







I do not know which change(s) I would like to see


Mutually Exclusive



Some other change not listed




JIB0157975
What social media sites do you use to find health-related information? (Please select all that apply) Facebook
Checkbox, one-up vertical N Skip Logic Group Other Social Media



Twitter







Instagram







Pinterest







Other A






I do not use social media to find health-related information


Mutually Exclusive
JIB0157976 A What other social media sites do you use to find health-related information?


N Skip Logic Group OE_Other Social Media
JIB0157977
What other websites do you use to find HIV/AIDS-related information? (Please select all that apply) AIDS.gov
Checkbox, one-up vertical N Skip Logic Group Other Websites



aidsetc.org







avert.org







cdc.gov







Google search







hab.hrsa.gov







healthline.com







hivandhepatitis.com







thebody.com







Other A






I do not use any other websites to find HIV/AIDS-related information


Mutually exclusive
JIB0157978 A What other websites do you use to find HIV/AIDS-related information?


N Skip Logic Group OE_Other Websites


If you could make one improvement to the site what would that be?

Text area, no char limit N
Improvement

Sheet 3: CQs (4-17-17)

Model Name:

red & strike-through: DELETE




AIDSinfo Browse v4

underlined & italicized: RE-ORDER




MID: A8RkdEtwpdV1w9YJ4gU8MQ4C
pink: ADDITION




Date: 7.22.14 blue + -->: REWORDING













AIDSinfo Browse v4 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Required
Y/N
Special Instructions CQ Label
MAC5399Q002
What best describes your role in visiting the AIDS<em>info</em> site today? Physician with fewer than 50 HIV/AIDS patients H A Radio button, one-up vertical N Skip Logic Group Role



Physician with more than 50 HIV/AIDS patients H A






Nurse H A






Nurse practitioner H A






Physician Assistant H A






Pharmacist H A






Researcher or Scientist B






Case manager B






Someone living with HIV/AIDS B






Family or friend of person living with HIV/AIDS B






Student B






Other XX, B



NEL0120830 XX What other role describes you?

Text area, no char limit N Skip Logic Group Other_Role

A What AIDSinfo resources do you use? (Please select all that apply) Clinical Care Guidelines from the site
Checkbox, one-up vertical N Skip Logic Group Resources - HCP



Clinical Care Guidelines App







Drug Database from the site







Drug Database App







Clinical Trials







Glossary from the site







Glossary App







Infographics







Fact Sheets







None


Mutually Exclusive



Other C




C What other AIDSinfo resources do you use?

Text area, no char limit N Skip Logic Group OE_Resources - HCP

B What AIDSinfo resources do you use? (Please select all that apply) Drug Database from the site
Checkbox, one-up vertical N Skip Logic Group Resources - Non HCP



Drug Database App







Clinical Trials







Glossary from the site







Glossary App







Infographics







Fact Sheets







Other D




D What other AIDSinfo resources do you use?

Text area, no char limit N Skip Logic Group OE_Resources - Non HCP
MAC5399Q003 H Do you use a mobile device, such as a phone or a tablet, at the point of care? Yes C Radio button, one-up vertical Y Skip Logic Group Access POC


No




MAC5399Q004 C What AIDSinfo resources do you use at the point of care? (Select all that apply) Clinical Care Guidelines from the site
Checkbox, one-up vertical N Skip Logic Group POC Resources

Clinical Care Guidelines App D, P




Drug Database





Clinical Trials





Patient Education Materials E




Glossary





Other




NEL0120410 D How would you rate the USEFULNESS of the Clinical Care Guidelines App? 1 = Not At All Useful ZX Radio button, scale, no don't know N Skip Logic Group Rate App


2 ZX




3 ZX





4






5 = Very Useful




NEL0120380 ZX How would you improve the Clinical Care Guidelines app?

Text area, no char limit N Skip Logic Group Improve Guidelines App
NEL0120412 P How would you primarily like to view the guidelines in the app? (Select all that apply) In its entirety
Checkbox, one-up vertical N Skip Logic Group POC App Guidelines


Summary




Boxed Recommendations





Tables





Interactive Tables





Decision Tree





Treatment Algorithm



NEL0120379 E Considering your interactions with patients at the POC, how would you rate the USEFULNESS of the patient education materials available on the website? 1 = Not At All Useful ZW Radio button, scale, no don't know N Skip Logic Group Rate patient edu materials


2 ZW





3 ZW





4






5 = Very Useful




MAC5399Q001
How frequently do you visit this site? First time
Radio button, one-up vertical N Skip Logic Group Visit Frequency



Daily A






About once a week A






About once a month A






Every 6 months or less A



A During your visit today, did you notice the redesign of the AIDSinfo site? Yes B,C Radio button, one-up vertical Y Skip Logic Group New Site_Notice Redesign



No





B How does the new site compare to the previous design? New site is an improvement B2 Radio button, one-up vertical Y Skip Logic Group New Site_Compare



New site is comparable







New site is inferior B1




B2 Copty, Christina ForeSee: We'd like to add this in Please tell us why you feel the new design is an improvement to the previous site.

Text area, no char limit N Skip Logic Group OE_New Site_Improvement

B1 Please tell us why you feel the new design is inferior to the previous site.

Text area, no char limit N Skip Logic Group OE_New Site_Inferior

C Please tell us whether you agree or disagree with the following statement:
The new site makes it easier to find the information I was looking for.
Strongly Disagree
Radio button, one-up vertical Y Skip Logic Group New Site_Task



Disagree







Neutral







Agree







Strongly agree







Don't know




NEL0120413 ZW How would you improve the resources that you viewed patient education materials for use at the POC?

Text area, no char limit N Skip Logic Group Improve Patient Education
MAC5399Q007
What is the primary reason for your visit to the AIDSinfo site today? Access federal HIV/AIDS Clinical Care Guidelines
Radio button, one-up vertical N
Primary Reason



Access the HIV/AIDS Drug Database







Find general information about HIV/AIDS (e.g., prevention, symptoms)







Find information on HIV/AIDS clinical trials







Find patient education information and/or materials for myself, a family member, or a friend







Find education information and/or materials on HIV/AIDS for my patients







Other




NEL0120414
Did you access the Clinical Care Guidelines on the website today? Yes E, ZZ, ZY Radio button, one-up vertical Y Skip Logic Group Access Care Guidelines



No







Unsure




MAC5399Q008 E Which Clinical Care Guidelines do you use? (Select all that apply) Adult and Adolescent Guidelines
Checkbox, one-up vertical N Skip Logic Group Care Guidelines


Pediatric Guidelines







Perinatal Guidelines







Adult and Adolescent OI Guidelines







Pediatric OI Guidelines







Health-Care Worker Exposure Guidelines (PEP)







Nonoccupational Exposure Guidelines (nPEP)







Revised Guidelines for Counseling, Testing, and Referral







Incorporation of HIV Prevention Guidelines




NEL0120381 ZZ How would you primarily like to view the guidelines on the website? (Select all that apply) In its entirety
Checkbox, one-up vertical N Skip Logic Group WEB guidelines


Summary




Boxed Recommendations





Tables





Interactive Tables





Decision tree





Treatment Algorithm



NEL0120411 ZY How would you rate the USEFULNESS of the Clinical Care Guidelines on the website? 1 = Not At All Useful ZX Radio button, scale, no don't know N Skip Logic Group Rate guide on website


2 ZX





3 ZX





4






5 = Very Useful




NEL0120382 ZX How would you improve the Clinical Care Guidelines?

Text area, no char limit N Skip Logic Group OE_Improve Guidelines
NEL0120383
Did you view any information written for patients? Yes WW Radio button, one-up vertical N Skip Logic Group Use patient info


No






Unsure




NEL0120415 WW Did you have any difficulty with the information written for patients? (Select all that apply) Needed more information UU Checkbox, one-up vertical N Skip Logic Group Diff_patient info


Information was difficult to understand






Information was difficult to print or share






Need a place to ask questions






Information was difficult to find






Other VV





I had no difficulties


Mutually Exclusive
NEL0120384 VV What other difficulty did you have with information written for patients?

Text area, no char limit N Skip Logic Group OE_diff_patient info
MAC5399Q009 UU Which topics would you like to see patient education materials developed for? (Select all that apply) More basic information about symptoms, risk, detection, transmission
Checkbox, one-up vertical N Skip Logic Group Patient materials



More information around treatment options, next steps, drug database, and clinical trials







More information for someone living with HIV/AIDS







More information on discordant couples and/or pregnancy







Patient education materials that delve deeper into topics







Patient education materials developed from the Pediatric ARV Guidelines







Patient education materials developed from the Pediatric OI Guidelines







Patient education materials developed from the Adult OI Guidelines




MAC5399Q010
Did you find the information you were looking for? Yes
Radio button, one-up vertical N Skip Logic Group Find Info



No P






Partially P



NEL0120416 P What do you plan to do next? (Select all that apply) Talk to a healthcare provider
Checkbox, one-up vertical Y Skip Logic Group Do Next



Do additional research AIDSinfo.gov







Do additional research on a different website







Talk to family/friends







Nothing


Mutually exclusive



Something else not listed above A



NEL0120417 A What else do you plan to do next?

Text area, no char limit N
OE_Do Next
NEL0120387
Did you use the search feature during your visit today? Yes A, B Radio button, one-up vertical Y Skip Logic Group Use Search



No




NEL0120388 A Did you try using the site's navigational links before using the search feature today? Yes, I navigated first
Radio button, one-up vertical Y Skip Logic Group Nav Before Search



No, I went straight to the search feature







I did not use the site's search feature







Don't recall




NEL0120418 B Please tell us about your experience with the site's search feature today. (Select all that apply) Search results were helpful
Checkbox, one-up vertical Y Mutually exclusive Search Experience



Results were not relevant/not what I wanted


Skip Logic Group



Too many results/I needed to refine my search







Not enough results







Returned NO results







Received error message(s)







Search speed was too slow







I experienced a different search issue C



NEL0120419 C Please describe your search issue:

Text area, no char limit N Skip Logic Group OE_Search Issue
NEL0120430
How would you describe your navigation experience on this site today? (Select all that apply) I had no difficulty navigating/browsing on this site
Checkbox, one-up vertical Y Mutually exclusive Navigation experience



Links often did not take me where I expected


Skip Logic Group



Had difficulty finding relevant information







Links/labels are difficult to understand







Too many links/navigational options to choose from







Had technical difficulties (error messages, broken links, etc.)







Could not navigate back to previous information







I had a navigation difficulty not listed above A



NEL0120420 A Please describe your navigation experience:

Text area, no char limit N Skip Logic Group OE_Nav Difficulty
MAC5399Q026
After reviewing the information on this website, are there any changes that you would make? (Select all that apply) I would not make any changes to this website
Checkbox, Two-up vertical N Mutually Exclusive Site Improvements



Visual presentation of the information (e.g., graphs/charts, images)







Easier access to scientific research and/or publications







More downloadable content/factsheets


Randomize



Website content provided in different languages







Tutorial for navigating this website







More detailed information about HIV/AIDS treatments (e.g., drug side effects)







Question and Answer (Q & A) section







Different layout for the content provided







Information tailored specifically for physicians







Information tailored specifically for the general public







Information tailored specifically for someone with HIV/AIDS and family members







Information tailored specifically for researchers







I do not know which change(s) I would like to see


Mutually Exclusive



Some other change not listed




NEL0120431
Which age category are you in? 18 and under
Radio button, one-up vertical N
Age



19-24 years old







25-34 years old







35-44 years old







45-54 years old







55-64 years old







65 years and older







I prefer not to respond




NEL0120433
With which gender to you best identify? Male
Radio button one-up vertical N
Gender



Female







Transgender







I prefer not to respond






What social media sites do you use to find health-related information? (Please select all that apply) Facebook
Checkbox, one-up vertical N Skip Logic Group Other Social Media



Twitter







Instagram







Pinterest







Other A






I do not use social media to find health-related information


Mutually Exclusive

A What other social media sites do you use to find health-related information?


N Skip Logic Group OE_Other Social Media


What other websites do you use to find HIV/AIDS-related information? (Please select all that apply) AIDS.gov
Checkbox, one-up vertical N Skip Logic Group Other Websites



aidsetc.org







avert.org







cdc.gov







Google search







hab.hrsa.gov







healthline.com







hivandhepatitis.com







thebody.com







Other A






I do not use any other websites to find HIV/AIDS-related information


Mutually exclusive

A What other websites do you use to find HIV/AIDS-related information?


N Skip Logic Group OE_Other Websites










Sheet 4: CQs (6-3-16)

Model Name:

red & strike-through: DELETE





AIDSinfo Browse v4

underlined & italicized: RE-ORDER





MID: A8RkdEtwpdV1w9YJ4gU8MQ4C
pink: ADDITION





Date: 7.22.14 blue + -->: REWORDING















AIDSinfo Browse v4 CUSTOM QUESTION LIST
QID
(Group ID)
Skip Logic Label Question Text Answer Choices
(limited to 50 characters)
Skip to Type (select from list) Single or Multi Required
Y/N
Special Instructions CQ Label
MAC5399Q002
What best describes your role in visiting the AIDS<em>info</em> site today? Physician with fewer than 50 HIV/AIDS patients H Radio button, one-up vertical Single N Skip Logic Group Role



Physician with more than 50 HIV/AIDS patients H







Nurse H







Nurse practitioner H







Physician Assistant H







Pharmacist H







Researcher or Scientist








Case manager








Someone living with HIV/AIDS








Family or friend of person living with HIV/AIDS








Student








Other XX





XX What other role describes you?

Text area, no char limit
N Skip Logic Group Other_Role
MAC5399Q003 H Do you use a mobile device, such as a phone or a tablet, at the point of care? Yes C Radio button, one-up vertical Single Y Skip Logic Group Access POC


No





MAC5399Q004 C What AIDSinfo resources do you use at the point of care? (Select all that apply) Clinical Care Guidelines from the site D Checkbox, one-up vertical Multi N Skip Logic Group POC Resources

Clinical Care Guidelines App D, P





Drug Database






Clinical Trials






Patient Education Materials E





Glossary






Other





MAC5399Q005 D Would you download and use a guidelines app that offers the guideline information offline (when there isn't an internet connection)? Yes P Radio button, one-up vertical Single N Skip Logic Group POC App


No






D How would you rate the USEFULNESS of the Clinical Care Guidelines App? 1 = Not at all Useful ZX Radio button, scale, no don't know single N Skip Logic Group Rate App


2 ZX





3 ZX






4







5 = Very Useful






ZX How would you improve the Clinical Care Guidelines app?

Text area, no char limit Single N Skip Logic Group Improve Guidelines App
MAC5399Q006 P How would you primarily like to view the guidelines in the app? (Select all that apply) In its entirety
Checkbox, one-up vertical Multi N Skip Logic Group POC Guidelines


Summary





Boxed Recommendations






Tables






Interactive Tables






Decision Tree






Treatment Algorithm




MAC5399Q006 P How would you primarily like to view the guidelines in the app? (Select all that apply) In its entirety
Checkbox, one-up vertical Multi N Skip Logic Group POC App Guidelines


Summary





Boxed Recommendations






Tables






Interactive Tables






Decision Tree






Treatment Algorithm





E Considering your interactions with patients at the POC, how would you rate the USEFULNESS of the patient education materials available on the website? 1 = Not at all Useful ZW Radio button, scale, no don't know single N Skip Logic Group Rate patient edu materials


2 ZW






3 ZW






4







5 = Very Useful






ZW How would you improve the patient education materials for use at the POC?

Text area, no char limit
N Skip Logic Group Improve Patient Education
MAC5399Q007
What is the primary reason for your visit to the AIDSinfo site today? Access federal HIV/AIDS Clinical Care Guidelines E Radio button, one-up vertical Single N
Primary Reason



Access the HIV/AIDS Drug Database








Find general information about HIV/AIDS (e.g., prevention, symptoms)








Find information on HIV/AIDS clinical trials








Find patient education information and/or materials for myself, a family member, or a friend








Find education information and/or materials on HIV/AIDS for my patients








Other







Did you access the Clinical Care Guidelines on the website today? Yes E, ZZ, ZY Radio button, one-up vertical Single Y Skip Logic Group Access Care Guidelines



No








Unsure





MAC5399Q008 E Which Clinical Care Guidelines do you use? (Select all that apply.) Adult and Adolescent Guidelines
Checkbox, one-up vertical Multi N Skip Logic Group Care Guidelines


Pediatric Guidelines








Perinatal Guidelines








Adult and Adolescent OI Guidelines








Pediatric OI Guidelines








Health-Care Worker Exposure Guidelines (PEP)








Nonoccupational Exposure Guidelines (nPEP)








Revised Guidelines for Counseling, Testing, and Referral








Incorporation of HIV Prevention Guidelines






ZZ How would you primarily like to view the guidelines on the website? (Select all that apply) In its entirety
Checkbox, one-up vertical Multi N Skip Logic Group WEB guidelines


Summary





Boxed Recommendations






Tables






Interactive Tables






Decision tree






Treatment Algorithm





ZY How would you rate the USEFULNESS of the Clinical Care Guidelines on the website? 1 = Not at all Useful ZX Radio button, scale, no don't know single N Skip Logic Group Rate guide on website


2 ZX






3 ZX






4







5 = Very Useful






ZX How would you improve the Clinical Care Guidelines?

Text area, no char limit
N Skip Logic Group OE_Improve Guidelines


Did you view any information written for patients? Yes WW Radio button, scale, no don't know single N Skip Logic Group Use patient info


No







Unsure






WW Did you have any difficulty with the information written for patients? (Select all that apply) Needed more information UU Checkbox, one-up vertical Multi N Skip Logic Group Diff_patient info


Information was difficult to understand







Information was difficult to print or share







Need a place to ask questions







Information was difficult to find







Other VV






I had no difficulties



Mutually Exclusive

VV What other difficulty did you have with information written for patients?

Text area, no char limit
N Skip Logic Group OE_diff_patient info
MAC5399Q009 UU Which topics would you like to see patient education materials developed for? (Please Select all that apply) More patient education materials on a broader array of topics
Checkbox, one-up vertical Multi N Skip Logic Group Patient materials



More basic information about symptoms, risk, detection, transmission








More information around treatment options, next steps, drug database, and clinical trials








More information for someone living with HIV/AIDS








More information on discordant couples and/or pregnancy








Patient education materials that delve deeper into topics








Patient education materials developed from the Pediatric ARV Guidelines








Patient education materials developed from the Pediatric OI Guidelines








Patient education materials developed from the Adult OI Guidelines





MAC5399Q010
Did you find the information you were looking for? Yes
Radio button, one-up vertical Single N Skip Logic Group Find Info



No P







Partially P





P What do you plan to do next? (Select all that apply) Talk to a healthcare provider
Checkbox, one-up vertical Multi Y Skip Logic Group Do Next



Do additional research AIDSinfo.gov








Do additional research on a different website








Talk to family/friends








Nothing



Mutually exclusive



Something else not listed above A





A What else do you plan to do next?

Text area, no char limit Single N
OE_Do Next
MAC5399Q012
Which section(s) of the site did you use the search feature for? (Please select all that apply) Full Site/ Global Search J Checkbox, one-up vertical Multi N Skip Logic Group Section Search



Guidelines W







Clinical Trials R







Drugs K







Health Topics S







Glossary X







I did not use the search feature EE




MAC5399Q013 J Please tell us about your experience with the Full Site/ Global Search feature used today (Please select all that apply) Search results were helpful
Checkbox, one-up vertical Multi Y Skip Logic Group Section Search_Full Site



Results were not relevant/not what I wanted








Too many results/I needed to refine my search








Not enough results








Returned NO results








Received error message(s)








Search speed was too slow








I experienced a different search issue (please explain): M




MAC5399Q014 M Please explain what other Full Site/ Global Search issue you had.

Text area, no char limit
N Skip Logic Group Other_Full Site Search
MAC5399Q015 W Please tell us about your experience with the Guidelines search feature used today (Please select all that apply) Search results were helpful
Checkbox, one-up vertical Multi Y Skip Logic Group Section Search_Guidelines



Results were not relevant/not what I wanted








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