Form Q_NIH-Main_Web_Bro Q_NIH-Main_Web_Browse_20160511

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Overview

Welcome and Thank You Text
Model Qsts
Current CQs

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting nih.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!

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Sheet 2: Model Qsts

Model Name		NIH v2					Red & Strike-Through: Delete
Model ID		YMsQxMkggAZUccV1gdgt4Q4C					Underlined & Italicized: Re-order
Partitioned		Yes - 2 MQ					Pink: Addition
Date		5.11.16					Blue: Reword
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Primary Resource (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	20	Primary Resource	How likely are you to use nih.gov as your primary resource for obtaining health information?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	21	Recommend	How likely are you to recommend nih.gov to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Return (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				22	Return	How likely are you to return to nih.gov in the future?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 3: Current CQs

Model Name	NIH v2					Red & Strike-Through: Delete
Model ID	YMsQxMkggAZUccV1gdgt4Q4C					Underlined & Italicized: Re-order
Partitioned	Yes - 2 MQ					Pink: Addition
Date	5.11.16					Blue: Reword
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip To	Required Y/N	Type	Special Instructions	CQ Label
BAN6705Q001	Visit Frequency		How often do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				Daily
				Weekly
				Monthly
				Once every few months
				Once every 6 months or less
BAN6705Q002	Primary Reason: Federal Government or Informational Non-Profit		What is your primary reason for visiting the site today?	Health information on diseases, disorders, or conditions		Y	Radio button, one-up vertical	Skip Logic Group*	Primary Reason
				Grants and funding
				NIH news or events	B			Randomize
				Research or training	C
				Clinical trials
				General information about NIH	E
				I have a different reason for visiting	A			Anchor Answer Choice
BAN6705Q003		A	Please describe your reason for visiting this site today:			N	Text field, <100 char	Skip Logic Group*	OE_Primary Reason
BAN6705Q004		B	What specific news or events information did you look for today? (Please select all that apply)	News releases		Y	Checkbox, one-up vertical	Skip Logic Group*	News and Events
				Videos
				Images				Randomize
				Links to NIH sponsored social media
				Events
				NIH publications (e.g., NIH Research Matters, NIH Record)
				I looked for something else not listed	W			Anchor Answer Choice
BAN6705Q005		W	Please describe the news or event information that you looked for today:			N	Text field, <100 char	Skip Logic Group*	OE_News and Events
BAN6705Q006		C	What specific research or training information did you look for today? (Please select all that apply)	Training opportunities (e.g., Intramural, Extramural)		Y	Checkbox, one-up vertical	Skip Logic Group*	Research and Training
				Research resources
				Safety, regulation, and guidance				Randomize
				Science education for students or educators
				Medical research initiatives (e.g., The BRAIN)
				Highlights of scientific advances from NIH
				I looked for something else not listed	D			Anchor Answer Choice
BAN6705Q007		D	Please describe the research or training information that you looked for today:			N	Text field, <100 char	Skip Logic Group*	OE_Research and Training
BAN6705Q008		E	What general NIH information did you look for today? (Please select all that apply)	Visitor information		Y	Checkbox, one-up vertical	Skip Logic Group*	General NIH Info
				Frequently asked questions (FAQs)
				Contact information				Randomize
				Jobs at NIH
				The purpose of NIH (e.g., mission and goals)
				Budget information
				Information about the NIH staff (e.g., staff directory, NIH Director)
				Information about the Institutes and Centers (e.g., NCI, NLM)
				I looked for something else not listed	F			Anchor Answer Choice
BAN6705Q009		F	Please describe the general NIH information that you looked for today:			N	Text field, <100 char	Skip Logic Group*	OE_General NIH Info
BAN6705Q010	Role: Healthcare		What is your primary role in visiting the site today?	Health Professional		Y	Radio button, one-up vertical	Skip Logic Group*	Role
				General Public
				Scientist/Researcher				Randomize
				Patient
				Student/Educator
				Patient Family Member or Friend/Caregiver
				Government Employee
				I have a different role	A			Anchor Answer Choice
BAN6705Q011		A	Please describe your role in visiting this site today:			N	Text field, <100 char	Skip Logic Group*	OE_Role
BAN6705Q012	Accomplish		Were you able to accomplish what you came to do today?	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group*	Accomplish
				No	B
BAN6705Q013		A	Was this information easy to find?	Yes		Y	Radio button, one-up vertical	Skip Logic Group*	Easy to Find
				No
BAN6705Q014	OE_Accomplish	B	What information were you seeking that you were unable to find?			N	Text area, no char limit	Skip Logic Group*	Unsuccessful
BAN6705Q015			How did you primarily look for information on the site today?	Search feature	A	Y	Radio button, one-up vertical	Skip Logic Group*	Look for Info
				Top navigation bar	B
				Clicked on links on the page	B			Randomize
				Page bookmark or favorite link
				Google or other search engine
				I looked for information a different way	B			Anchor Answer Choice
BAN6705Q016		A	Please tell us about your experience with the site's search feature today. (Please select all that apply)	I had issues with the basic search process (how to use it, terms to enter)		Y	Checkbox, one-up vertical	Skip Logic Group*	Search Experience
				I had issues with the visual display of the search results (text size, images)
				I had issues with search results I received				Randomize
				I had issues with sorting, filtering, advanced search, or lack of these options
				I had technical issues with the search feature
				The search feature met my needs today				Mutually Exclusive and Anchor
				I had an issue with the search feature not listed				Anchor Answer Choice
BAN6705Q017		B	How would you describe your navigation experience on the site today? (Please select all that apply)	Links often did not take me where I expected		Y	Checkbox, one-up vertical	Skip Logic Group*	Navigation Experience
				I had difficulty finding relevant information
				Link labels were difficult to understand				Randomize
				There were too many links or navigational options to choose from
				I had technical difficulties (error messages, broken links, etc.)
				I could not navigate back to previous information
				I had no difficulty navigating the site				Mutually Exclusive and Anchor
				I had a navigation difficulty not listed				Anchor Answer Choice
BAN6705Q018			How do you primarily plan to use the information found on this site today?	Aid others with health concerns		Y	Radio button, one-up vertical	Skip Logic Group*	Use Information
				Support a research project or paper
				Address personal health issues
				Discuss with a health care provider				Randomize
				Share with colleagues
				Use as teaching materials for students
				I have a different use not listed	A			Anchor Answer Choice
				I do not have enough information to use or share				Anchor Answer Choice
BAN6705Q019		A	Please describe how you plan to use the information found on this site:			N	Text field, <100 char		OE_Use Information
BAN6705Q020			Are you interested in viewing information on nih.gov in a different language?	Yes	A,B	Y	Radio button, one-up vertical	Skip Logic Group*	Language
				No, I only need information in English
BAN6705Q021		A	What other languages do you prefer to view information? (Please select all that apply)	Chinese		Y	Checkbox, one-up vertical	Skip Logic Group*	Language Types
				Spanish
				Arabic
				Other
BAN6705Q022		B	What information would you prefer to be translated into a different language? (Please select all that apply)	Health information on diseases, disorders, conditions (e.g., cancer, diabetes, obesity)		Y	Checkbox, one-up vertical	Skip Logic Group*	Language Information
				Findings from health or medical research (e.g., studies on diseases, basic research, medical advances or drugs)
				Ongoing clinical trials and research studies				Randomize
				Teaching or learning materials
				Training opportunities
				Specific policies and regulations
				Research grant opportunities
				Press Releases/NIH News
				Job positions
				Other				Anchor Answer Choice
BAN6705Q023	OE_Improve Experience		How can NIH improve its information on the web?			N	Text area, no char limit		Improvement