1090-0008 Survey Mapping Document (NIH) IA 30807 A0_draft

1090-0008 Survey Mapping Document (NIH) IA 30807 A0_draft.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document (NIH) IA 30807 A0_draft

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: NIH
IA#: 30807 Amend 0
Date: 1/16/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Information Browsing - Sort
11 Standard Information Browsing - Narrow
12 Standard Information Browsing - Features
13 Standard Site Information - Thoroughness
14 Standard Site Information - Understandable
15 Standard Site Information - Answers
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Trust - Level
21 Standard Primary Resource
22 Custom Primary Reason
23 Custom Primary Reason - Other
24 Custom Accomplish
25 Custom Why Not Accomplish
26 Custom Accomplish Experience
27 Custom Not Easy Accomplish
28 Custom Acquisition Source
29 Custom Acquisition Source - Other
30 Custom Role
31 Custom Navigation Experience
32 Custom Navigation Experience - Other
33 Custom Navigation Not Expected OE
34 Custom Nav Links and Labels OE
35 Custom Navigation Technical Issue OE
36 Custom Technical Problems
37 Custom Technical Problems Other
38 Custom Technical Error Messages
39 Custom Information Issues
40 Custom Other Information Issues
41 Custom Information Looking For
42 Custom Visit Frequency
43 Custom Improve
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