AHRQ OMB Form 11.13.2018 IA 30812 A0

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Overview

MIDS_Lang Codes
Welcome and Thank You Text
WelcomeThank You Text HCUP
WelcomeThank You NGC_NQMC
Current Model Qsts
Current CQs
Before Dataload

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Sheet 1: MIDS_Lang Codes

Measure:	Site:	Measure Name:	MID:	DOT Code:
Main	AHRQ Main Site	AHRQ Enterprise Main (EN)	V0QBANBZ0IwF4cZV0xpMpw4C	EN
EHC	Effective Health	AHRQ Enterprise EHC (1E)	MlMUstcAhYphcZ89hskRZg4C	1E
CAHPS	CAHPS	AHRQ Enterprise CAHPS (2E)	AxhQwFMMo9Eh5I4l4Rkwpg4C	2E
QI	Electronic Preventive Services	AHRQ Enterprise QI (3E)	MNwQlEEU055d01ZtNZ8NwA4C	3E
HIT	Health IT	AHRQ Enterprise HIT (4E)	14wdJY059kRhRpFZ9c99Ew4C	4E
PSNet	Patient Safety/Morbidity and Mortality	AHRQ Enterprise PSNet (5E)	NgZps11k9gRI5NFoFpsJUg4C	5E
PC3	Innovations	AHRQ Enterprise PC3 (6E)	REkMRBN91NVYgdAk50xdRg4C	6E
PCM	USHIK/MEPS	AHRQ Enterprise PCM (7E)	Y8xt5hQ9Fpxh5NctEls1Ag4C	7E
HCUP US	Guideline	AHRQ Enterprise HCUP US (8E)	BkoUYBd5NlNMIRJQpBkYtw4C	8E
HCUP Net	Quality Measures	AHRQ Enterprise HCUP Net (9E)	ZUYsslVFptcg50wllMx1YA4C	9E
CDS	Quality Indicators	AHRQ Enterprise CDS (GE)	9w94cl4oshg0YJYth510gA4C	GE

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Sheet 2: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting the Agency for Healthcare Research and Quality. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate
	Thank you for visiting the Agency for Healthcare Research and Quality. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the Agency for Healthcare Research and Quality. Please take a few minutes to give us your feedback. All results are strictly confidential.			Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.

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Sheet 3: WelcomeThank You Text HCUP

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting HCUP-US. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!
	Welcome Text - Alternate			Thank You Text - Alternate

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Sheet 4: WelcomeThank You NGC_NQMC

Welcome and Thank You Text
	Welcome Text			Thank You Text
	Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. Also, please note that your responses are anonymous. We will collectively use your feedback to improve our site, but cannot respond to any individual.			Thank you for taking our survey - and for helping us serve you better. We appreciate your input!

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Sheet 5: Current Model Qsts

Model Instance Name:
AHRQ Enterprise
MID:		R8wAc4oxsEFxw15AZd8ghg==
Partitioned (Y/N)?		YES
NOTE: All non-partitioned surveys will NOT be imputed and the elements will be rotated as a default unless otherwise specified and approved by Research.
Date:		9/7/2012
AHRQ Enterprise
Model questions utilize the Foresee methodology to determine scores and impacts
		ELEMENTS (drivers of satisfaction)			CUSTOMER SATISFACTION			FUTURE BEHAVIORS
	MQ Label			MQ Label			MQ Label
		Content (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
	Content - Accuracy	Please rate your perception of the accuracy of information on this site.		Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		Return	How likely are you to return to this site?
	Content - Quality	Please rate the quality of information on this site.		Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
	Content - Freshness	Please rate the freshness of content on this site.		Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)		Recommend	How likely are you to recommend this site to someone else?
		Look and Feel (1=Poor, 10=Excellent, Don't Know)
	Look and Feel - Appeal	Please rate the visual appeal of this site.
	Look and Feel - Balance	Please rate the balance of graphics and text on this site.
	Look and Feel - Readability	Please rate the readability of the pages on this site.
		Navigation (1=Poor, 10=Excellent, Don't Know)
	Navigation - Organized	Please rate how well the site is organized.
	Navigation - Options	Please rate the options available for navigating this site.
	Navigation - Layout	Please rate how well the site layout helps you find what you are looking for.
	Navigation - Clicks	Please rate the number of clicks to get where you want on this site.
		Online Transparency (1=Poor, 10=Excellent, Don't Know)
	Online Transparency - Disclose	Please rate how thoroughly this site discloses information about what this organization is doing.
	Online Transparency - Quick	Please rate your perception of how quickly agency information is made available on this site.
	Online Transparency - Access	Please rate your perception of how well information about this organization's actions can be accessed by the public on this site.
		Search (1=Poor, 10=Excellent, Don't Know)
	Search - Results Relevance	Please rate the relevance of search results on this site.
	Search - Results Organization	Please rate the organization of search results on this site.
	Search - Results Help	Please rate how well the search results help you decide what to select.
	Search - Feature Narrow	Please rate how well the search feature helps you to narrow the results to find what you want.
		Site Performance (1=Poor, 10=Excellent, Don't Know)
	Site Performance - Loading	Please rate how quickly pages load on this site.
	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.
	Site Performance - Errors	Please rate the ability to load pages without getting error messages on this site.

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Sheet 6: Current CQs

Model Instance Name: AHRQ Enterprise				red & strike-through: DELETE	Main (EN)	AHRQ Main Site	PCM (7E)	Primary care measures
R8wAc4oxsEFxw15AZd8ghg==				underlined & italicized: RE-ORDER	EHC (1E)	Effective Health	HCUP US (8E)	HCUP US
				pink: ADDITION	CAHPS (2E)	CAHPS	HCUP Net (9E)	HCUP Net
					QI (3E)	Quality Indicators	CDS (GE)	Clinical Decision Support
Date:		9/6/2012		blue + -->: REWORDING	HIT (4E)	Health IT
					PSNet (5E)	Patient Safety/Morbidity and Mortality
					PC3 (6E)	PC3
AHRQ Enterprise
QID (Group ID)	SUBDOMAIN	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
KVT7797Q001	ALL		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
KVT7797Q002	PSNet		How did you learn about this site? (please choose one)	AHRQ print media (e.g., brochure, reports, fact sheets, etc.)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Learn About PSNET
				Link from AHRQ website
				Link from another website (excludes AHRQ website)
				Meeting or Conference
				Print media (e.g., medical journals, health care publications, newspaper, etc.)
				Social media (e.g., Twitter, Facebook, etc.)
				Web search engine (e.g., Google, Yahoo, etc.)
				Word of mouth from a colleague, friend, or teacher
				AHRQ listserv or email
				Other, please specify	A
KVT7797Q003	PSNet	A	How did you learn about this site?			Text field, <100 char		N	Skip Logic Group*	Other_LearnAbout PSNET
KVT7797Q004	PSNet		Which of the following categories best describes you?	Attorney		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Describes You PSNET
				Health Plan or Medical Group Administrator or Manager
				Hospital Administrator or Manager
				House Officer/Resident
				Librarian/Information Specialist
				Media/Press
				Nurse/Nurse Practitioner
				Patient or Consumer
				Patient Safety Officer
				Pharmacist
				Physician
				Physician Assistant
				Policy Analyst or Policymaker
				Quality Improvement Professional
				Researcher
				Risk Management Professional
				Student
				Other, please specify	A
KVT7797Q005	PSnet	A	Other, best describes your situation or position			Text field, <100 char		N	Skip Logic Group*	Other Describes You PSNET
KVT7797Q006	PSNet		Which of the following statements most closely describes your primary reason for visiting the AHRQ PSNet site?	Keep up to date on patient safety resources (i.e., weekly updates)		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Main area of interest PSNET
				Search for patient safety resources that are most relevant to my needs
				Search for patient safety resources as references for background or research purposes
				Learn how to improve patient safety
				Learn how to prevent or mitigate medical errors
				Submit a case
				Obtain CME, CEU, or trainee certification
				Obtain teaching materials or training information
				Understand more about the activities of AHRQ
				Other, please specify	A
KVT7797Q007	PSNet	A	Other, main area of interest			Text field, <100 char		N	Skip Logic Group*	Other Reason PSNET
KVT7797Q008	PSNet		Which type of content are you most interested in when visiting AHRQ PSNet? (Choose all that apply)	Patient Safety Primers		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Content Interest PSNET
				PSNet Weekly Update
				WebM&M Cases & Commentaries
				Interviews with patient safety newsmakers (“In Conversation with…”)
				Essays on patient safety topics (Perspectives on Safety; Annual Perspectives)
				CME, CEU, Trainee Certification
				Podcasts
				Glossary
				Other, please specify	A
KVT7797Q009	PSNet	A	Other, resources of interest			Text field, <100 char		N	Skip Logic Group*	Other Reason PSNET
KVT7797Q010	PSNet		Which resources are you most interested in when visiting AHRQ PSNet? (Choose all that apply)	Books/reports		Checkbox, one-up vertical	Multi	Y	Skip Logic Group*	Resources of Interest PSNET
				Educational opportunities
				Funding opportunities
				Journal articles
				Meetings/conferences
				Newspaper/magazine articles
				Organizational/policy guidelines
				Press releases/announcements
				Tools/toolkits
				Other, please specify	A
KVT7797Q011	PSNet	A	Other, resources of interest			Text field, <100 char		N	Skip Logic Group*	Other Reason PSNET
KVT7797Q012	Main, CAHPS,HIT, QI, PSNet, PCM, HCUP US, HCUP NET, CDS		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Learn About
				Print media
				Radio or television
				Previous knowledge of AHRQ
				Third-party search engine (Google, Bing, Yahoo, etc.)
				Link from another website
				Mobile application
				Online social media
				Word of mouth
				Conference or meeting
				Class or teacher
				Other, please specify	A
KVT7797Q013	Main, CAHPS,HIT, QI, PSNet, PCM, HCUP US, HCUP NET, CDS	A	Other, How did you learn about this site?			Text field, <100 char		N	Skip Logic Group*	Other_LearnAbout
KVT7797Q014	EHC		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Learn About EHC
				Previous knowledge of AHRQ
				Search engine (Google, Bing, Yahoo, etc.)
				Link from another website
				From an app on an iPhone, Android, Tablet, etc.
				Word of mouth
				Online social media (e.g., Facebook, Twitter)
				Conference or meeting
				Class or teacher
				Other, please specify	A
KVT7797Q015	EHC	A	Other, How did you learn about this site?			Text field, <100 char		N	Skip Logic Group*	Other_LearnAbout EHC
KVT7797Q016	Main, CAHPS,HIT, QI, PSNet, PCM, CDS		Which of the following best describes your role in coming to the site today?	Physician/Physician’s Assistant		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Describes You
				Nurse/Nurse Practitioner
				Other Health Care Provider
				Health Care Administrator
				Social Services Intermediary
				Consumer, Patient, or General Public
				Government Policymaker
				Health Insurer
				Employer
				Researcher/Analyst
				Media / Press
				Librarian/Information Specialist
				Educator
				Student
				System Administrator
				Other, please specify
KVT7797Q017	Main, CAHPS,HIT, QI, PSNet, PCM, CDS	A	Other, best describes your situation or position			Text field, <100 char		N	Skip Logic Group*	Other Describes You
KVT7797Q018	HCUP NET, HCUP US		Which of the following best describes your role in coming to the site today?	Consumer, Patient, or General Public		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Describes You HCUP
				Educator
				Government Agency, Policymaker
				HCUP Partner, Data Organization
				Health Care Administrator
				Healthcare Provider
				Managed Care, Insurer
				Media, Press
				Pharmaceutical, Biotechnology, Medical Product Firm
				Researcher, Analyst
				Research Organization, Consultant
				Research Administrator
				Social Services Provider
				Student
				Trade Association, Lobbying Group, Consortium
				Other, please specify	A
KVT7797Q019	HCUP NET, HCUP US	A	Other, best describes your situation or position			Text field, <100 char		N	Skip Logic Group*	Other Describes You HCUP
KVT7797Q020	EHC		Which of the following best describes your role in coming to the site today?	Physician/Physician Assistant		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Describes You EHC
	Answers also in different order compared to the other submeasures using this question.			Nurse/Nurse Practitioner
				Other Health Care Provider
				Researcher/Analyst
				Educator
				Health Care Administrator
				Patient, General Public, or Consumer
				Other, please specify
KVT7797Q021	EHC	A	Other, best describes your situation or position			Text field, <100 char		N	Skip Logic Group*	Other Describes You EHC
KVT7797Q022	Main, CAHPS,HIT, QI, PSNet, PCM,, CDS		Please select your main area of interest for using this website today.	Agency products or news release		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Main area of interest
				Behavioral health
				Career opportunities
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Data and surveys
				Evidence-based clinical practice and guidelines
				Family or personal health care
				General health interest
				Grants or contracts
				Health care plans and insurance
				Health care quality
				Health care use and cost
				Health services research studies
				Health information technology
				Medicines and drugs
				Patient safety
				Preventive health care
				Primary care practice
				Racial/ethnic health care disparities
				Social media/TV or radio ads
				Other, please specify	A
KVT7797Q023	Main, CAHPS,HIT,QI, PSNet, PCM, CDS	A	Other, main area of interest			Text field, <100 char		N	Skip Logic Group*	Other Reason
KVT7797Q024	HCUP NET, HCUP US		Please select your main area of interest for using this website today.	Learn more about the HCUP project		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Main Area of Interest HCUP
				Purchase HCUP databases or check on my order
				Seek additional tools and supplemental databases for working with HCUP data
				Seek documentation on what is in HCUP databases
				Seek training/tutorials on how to use HCUP databases
				Use the interactive HCUP Fast Stats tool
				View studies, statistics or reports generated from HCUP databases
				Other, please specify	A
KVT7797Q025	HCUP NET, HCUP US	A	Other, main area of interest			Text field, <100 char		N	Skip Logic Group*	Other Main Area of Interest HCUP
KVT7797Q026	EHC		What is your main area of interest in visiting the site today?	Agency products or news release		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Main area of interest EHC
				Behavioral health
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Evidence-based clinical practice and guidelines
				Family or personal health care
				Health care quality
				Health services research studies
				Medicines and drugs
				Preventive health care
				Other, please specify	A
KVT7797Q027	EHC	A	Other, main area of interest			Text field, <100 char		N	Skip Logic Group*	Other Reason EHC
KVT7797Q028	EHC		What is your secondary area of interest in visiting the site today? (Please select all that apply)	Agency products or news release		Checkbox, one-up vertical		Y	Skip Logic Group	Secondary Area of Interest EHC
				Behavioral health
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Evidence-based clinical practice and guidelines
				Family or personal health care
				Health care quality
				Health services research studies
				Medicines and drugs
				Preventive health care
				Other, please specify	A
				There is no secondary area of interest		mutually exclusive
KVT7797Q029	EHC	A	Other, secondary area of interest			Text field, <100 char		N	Skip Logic Group	Other Secondary Area of Interest EHC
KVT7797Q030	EHC		What materials or resources on the site did you access today? (Please select all that apply)	Summaries of research for patients and consumers		Checkbox, one-up vertical		Y	Skip Logic Group	Resources Accessed EHC
				Decision aids for patients and consumers
				Summaries of research for health care professionals
				Systematic review findings
				Original research reports and tools
				Methods guidance, reports, and tools
				Resources for getting involved in the Effective Health Care Program
				Continuing education activities
				Webcasts
				Eisenberg Center Conference Series
				Other, please specify	A
KVT7797Q031	EHC	A	What other materials or resources did you access today?			Text area, no char limit		N	Skip Logic Group	Other Resources Accessed EHC
KVT7797Q032	ALL		Were you able to find what you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
KVT7797Q033	ALL	A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
KVT7797Q034	ALL		What is your main purpose for using information from this site today?	Improve or apply treatment for my patients		Radio button, one-up vertical	Single	Y	Skip Logic Group	Use for Information
				Make decision about my own health care or for family member
				Refer to a friend or colleague or share with a collaborative group
				Plan a research project
				Prepare report, article, research paper or presentation
				Get information to assist in making policy decisions
				Help with work assignment or job responsibilities
				General knowledge or better understanding of health care system
				Get information to teach others
				Complete school/class project
				Find training opportunities and support
				Meet continuing education requirements
				Get funding for programs or projects
				Review the latest research findings and statistics
				Submit comments, ask questions or complete other online transactions
				Support quality improvement efforts and innovation
				Other (please specify)		A
KVT7797Q035	ALL	A	What other purpose do you have for using the information from the site today?			Text area, no char limit		N	Skip Logic Group	Other Use for Information
KVT7797Q036	ALL		How did you primarily look for information on the site today?	Used one of the search tools on this site	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Primary Search Method
				Navigated by clicking on links or tabs	B
				Used the site map	B
KVT7797Q037	ALL	A	What was your experience with the search tool today?	I did not encounter any difficulties		mutually exclusive	Multi	Y	Skip Logic Group	Search Experience
				Search results were not helpful		Checkbox, one-up vertical
				Received too many results
				Received not enough results
				Received no results
				Results were not relevant to my search
				Other, please specify:	C
KVT7797Q038	ALL	C	What other experience did you have with the search tool today?			Text area, no char limit		N	Skip Logic Group	Other Search Experience
KVT7797Q039	ALL	B	What was your experience navigating the site today?	Could not navigate back to previous information		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Navigation Experience
				I felt lost, did not know where I was on the site
				Links did not take me where I expected
				Links and labels were difficult to understand
				Too many links or navigational choices
				Other, please specify:	D
				I had no difficulty browsing on this site		mutually exclusive		mutually exclusive
KVT7797Q040	ALL	D	What other experience did you have navigating the site today?			Text area, no char limit		N	Skip Logic Group	Other Navigation Experience
KVT7797Q041	ALL		Did you encounter any technical difficulties while visiting the site today?	No		Radio button, one-up vertical	Single	Y	Skip Logic Group*	Tech Difficulties
				Yes, please describe the problem (be as specific as possible)	A
KVT7797Q042	ALL	A	Please describe technical difficulties			Text field, <100 char		N	Skip Logic Group*	Other Tech
KVT7797Q043	ALL		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements

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Sheet 7: Before Dataload

Model Instance Name: AHRQ Enterprise				red & strike-through: DELETE	Main	AHRQ Main Site
R8wAc4oxsEFxw15AZd8ghg==				underlined & italicized: RE-ORDER	EHC	Effective Health			PCM	Primary care measures
				pink: ADDITION	CAHPS	CAHPS			HCUP US	HCUP US
									HCUP Net	HCUP Net
Date:		9/6/2012		blue + -->: REWORDING	HIT	Health IT	QI	Quality Indicators	CDS	Clinical Decision Support
					PSNet	Patient Safety/Morbidity and Mortality
					PC3
AHRQ Enterprise
QID (Group ID)	SUBDOMAIN	Skip Logic Label	Question Text	Answer Choices (limited to 50 characters)	Skip to	Type (select from list)	Single or Multi	Required Y/N	Special Instructions	CQ Label
AML002900	ALL		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
MAD0084359	PSNet		How did you learn about this site? (please choose one)	AHRQ print media (e.g., brochure, reports, fact sheets, etc.)		Radio button, one-up vertical	Single	Y	OPS Group	Learn About PSNET
				Link from AHRQ website
				Link from another website (excludes AHRQ website)
				Meeting or Conference
				Print media (e.g., medical journals, health care publications, newspaper, etc.)
				Social media (e.g., Twitter, Facebook, etc.)
				Web search engine (e.g., Google, Yahoo, etc.)
				Word of mouth from a colleague, friend, or teacher
				AHRQ listserv or email
				Other, please specify	A
MAD0084360	PSNet	A	How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout PSNET
MAD0084361	PSNet		Which of the following categories best describes you?	Attorney		Radio button, one-up vertical	Single	Y	OPS Group	Describes You PSNET
				Health Plan or Medical Group Administrator or Manager
				Hospital Administrator or Manager
				House Officer/Resident
				Librarian/Information Specialist
				Media/Press
				Nurse/Nurse Practitioner
				Patient or Consumer
				Patient Safety Officer
				Pharmacist
				Physician
				Physician Assistant
				Policy Analyst or Policymaker
				Quality Improvement Professional
				Researcher
				Risk Management Professional
				Student
				Other, please specify	A
MAD0084362	PSnet	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You PSNET
MAD0084363	PSNet		Which of the following statements most closely describes your primary reason for visiting the AHRQ PSNet site?	Keep up to date on patient safety resources (i.e., weekly updates)		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest PSNET
				Search for patient safety resources that are most relevant to my needs
				Search for patient safety resources as references for background or research purposes
				Learn how to improve patient safety
				Learn how to prevent or mitigate medical errors
				Submit a case
				Obtain CME, CEU, or trainee certification
				Obtain teaching materials or training information
				Understand more about the activities of AHRQ
				Other, please specify	A
MAD0084364	PSNet	A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason PSNET
LIV0107573	PSNet		Which type of content are you most interested in when visiting AHRQ PSNet? (Choose all that apply)	Patient Safety Primers		Checkbox, one-up vertical	Multi	Y	OPS Group	Content Interest PSNET
				PSNet Weekly Update
				WebM&M Cases & Commentaries
				Interviews with patient safety newsmakers (“In Conversation with…”)
				Essays on patient safety topics (Perspectives on Safety; Annual Perspectives)
				CME, CEU, Trainee Certification
				Podcasts
				Glossary
				Other, please specify	A
LIV0107574	PSNet	A	Other, resources of interest			Text field, <100 char		N	OPS Group	Other Reason PSNET
MAD0084366	PSNet		Which resources are you most interested in when visiting AHRQ PSNet? (Choose all that apply)	Books/reports		Checkbox, one-up vertical	Multi	Y	OPS Group	Resources of Interest PSNET
				Educational opportunities
				Funding opportunities
				Journal articles
				Meetings/conferences
				Newspaper/magazine articles
				Organizational/policy guidelines
				Press releases/announcements
				Tools/toolkits
				Other, please specify	A
MAD0084368	PSNet	A	Other, resources of interest			Text field, <100 char		N	OPS Group	Other Reason PSNET
MAD0084369	Webmm		How did you learn about this site? (please choose one)	AHRQ print media (e.g., brochure, reports, fact sheets, etc.)		Radio button, one-up vertical	Single	Y	OPS Group	Learn About
				Link from AHRQ website
				Link from AHRQ PSNet
				Link from another website (excludes AHRQ website)
				Meeting or Conference
				Print media (e.g., medical journals, health care publications, newspaper, etc.)
				Social media (e.g., Twitter, Facebook, etc.)
				Web search engine (e.g., Google, Yahoo, etc.)
				Word of mouth from a colleague, friend, or teacher
				AHRQ listserv or email
				Other, please specify	A
MAD0084370	Webmm	A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout
MAD0084371	Webmm		Which of the following categories best describes you?	Attorney		Radio button, one-up vertical	Single	Y	OPS Group	Describes You
				Health Plan or Medical Group Administrator or Manager
				Hospital Administrator or Manager
				House Officer/Resident
				Librarian/Information Specialist
				Media/Press
				Nurse/Nurse Practitioner
				Patient or Consumer
				Patient Safety Officer
				Pharmacist
				Physician
				Physician Assistant
				Policy Analyst or Policymaker
				Quality Improvement Professional
				Researcher
				Risk Management Professional
				Student
				Other, please specify	A
MAD0084372	Webmm	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You
MAD0084373	Webmm		Which of the following statements most closely describes your primary reason for visiting the AHRQ WebM&M site?	Learn how to improve patient safety		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest
				Learn how to prevent or mitigate medical errors
				Obtain CME, CEU, or trainee certification
				Obtain teaching materials or training information
				Submit a case
				Search for patient safety information as references for background or research purposes
				Understand more about the activities of AHRQ
				Other, please specify	A
MAD0084374		A	Other, primary reason for visit			Text field, <100 char		N	OPS Group	Other Reason
MAD0084375	Webmm		How would you rate the content of AHRQ WebM&M?	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084376	Webmm		CME, CEU, Trainee Certification	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084378	Webmm		“In Conversation with…” (Interviews with patient safety newsmakers)	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084380	Webmm		Perspectives on Safety (Essays on patient safety topics)	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084381	Webmm		Podcasts	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084384	Webmm		Glossary	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084387	Webmm		Patient Safety Primers	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
MAD0084388	Webmm		Site archive	1=Poor		Radio button, scale, has don't know	s	N		Content Rating_Cases and Commentaries
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				N/A
AML002901	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM, HCUP US, HCUP NET, CDS		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	OPS Group	Learn About
				Print media
				Radio or television
				Previous knowledge of AHRQ
				Third-party search engine (Google, Bing, Yahoo, etc.)
				Link from another website
				Mobile application
				Online social media
				Word of mouth
				Conference or meeting
				Class or teacher
				Other, please specify	A
AML002902	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM, HCUP US, HCUP NET, CDS	A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout
1EAML002901	EHC		How did you learn about this site?	E-mail		Radio button, one-up vertical	Single	Y	OPS Group	Learn About EHC
Note: Shared question; but has different wording/answers. Original question above.				Previous knowledge of AHRQ
				Search engine (Google, Bing, Yahoo, etc.)
				Link from another website
				From an app on an iPhone, Android, Tablet, etc.
				Word of mouth
				Online social media (e.g., Facebook, Twitter)
				Conference or meeting
				Class or teacher
				Other, please specify	A
1EAML002902	EHC	A	Other, How did you learn about this site?			Text field, <100 char		N	OPS Group	Other_LearnAbout EHC
AML002903	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM, CDS		Which of the following best describes your role in coming to the site today?	Physician/Physician’s Assistant		Radio button, one-up vertical	Single	Y	OPS Group	Describes You
				Nurse/Nurse Practitioner
				Other Health Care Provider
				Health Care Administrator
				Social Services Intermediary
				Consumer, Patient, or General Public
				Government Policymaker
				Health Insurer
				Employer
				Researcher/Analyst
				Media / Press
				Librarian/Information Specialist
				Educator
				Student
				System Administrator
				Other, please specify
AML002904	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM, CDS	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You
AML002903	HCUP, HCUP NET, HCUP US		Which of the following best describes your role in coming to the site today?	Consumer, Patient, or General Public		Radio button, one-up vertical	Single	Y	OPS Group	Describes You HCUP
				Educator
				Government Agency, Policymaker
				HCUP Partner, Data Organization
				Health Care Administrator
				Healthcare Provider
				Managed Care, Insurer
				Media, Press
				Pharmaceutical, Biotechnology, Medical Product Firm
				Researcher, Analyst
				Research Organization, Consultant
				Research Administrator
				Social Services Provider
				Student
				Trade Association, Lobbying Group, Consortium
				Other, please specify	A
AML002904	HCUP, HCUP NET, HCUP US	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You HCUP
1EAML002903	EHC		Which of the following best describes your role in coming to the site today?	Physician/Physician Assistant		Radio button, one-up vertical	Single	Y	OPS Group	Describes You EHC
Note: Shared question; but has different wording/answers. Original question above. Answers also in different order compared to the other submeasures.	Answers also in different order compared to the other submeasures using this question.			Nurse/Nurse Practitioner
				Other Health Care Provider
				Researcher/Analyst
				Educator
				Health Care Administrator
				Patient, General Public, or Consumer
				Other, please specify
1EAML002904	EHC	A	Other, best describes your situation or position			Text field, <100 char		N	OPS Group	Other Describes You EHC
ACQLiv0016074	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM,, CDS		Please select your main area of interest for using this website today.	Agency products or news release		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest
				Behavioral health
				Career opportunities
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Data and surveys
				Evidence-based clinical practice and guidelines
				Family or personal health care
				General health interest
				Grants or contracts
				Health care plans and insurance
				Health care quality
				Health care use and cost
				Health services research studies
				Health information technology
				Medicines and drugs
				Patient safety
				Preventive health care
				Primary care practice
				Racial/ethnic health care disparities
				Social media/TV or radio ads
				Other, please specify	A
ACQLiv0016075	Main, CAHPS,HIT, epss, INNOV, USHIK, QI, NGC, NQMC, PSMM, PCM, CDS	A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason
JIB0140513	HCUP, HCUP NET, HCUP US		Please select your main area of interest for using this website today.	Learn more about the HCUP project		Radio button, one-up vertical	Single	Y	OPS Group	Main Area of Interest HCUP
				Purchase HCUP databases or check on my order
				Seek additional tools and supplemental databases for working with HCUP data
				Seek documentation on what is in HCUP databases
				Seek training/tutorials on how to use HCUP databases
				Use the interactive HCUP Fast Stats tool
				View studies, statistics or reports generated from HCUP databases
				Other, please specify	A
JIB0140514	HCUP, HCUP NET, HCUP US	A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Main Area of Interest HCUP
1EACQLiv0016074	EHC		What is your main area of interest in visiting the site today?	Agency products or news release		Radio button, one-up vertical	Single	Y	OPS Group	Main area of interest EHC
Note: Shared question; but has different wording/answers. Original question above.				Behavioral health
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Evidence-based clinical practice and guidelines
				Family or personal health care
				Health care quality
				Health services research studies
				Medicines and drugs
				Preventive health care
				Other, please specify	A
1EACQLiv0016075	EHC	A	Other, main area of interest			Text field, <100 char		N	OPS Group	Other Reason EHC
STE0118950	EHC		What is your secondary area of interest in visiting the site today? (Please select all that apply)	Agency products or news release		Checkbox, one-up vertical		Y	Skip Logic Group	Secondary Area of Interest EHC
				Behavioral health
				Comparative effectiveness of treatments
				Continuing education or training assistance
				Evidence-based clinical practice and guidelines
				Family or personal health care
				Health care quality
				Health services research studies
				Medicines and drugs
				Preventive health care
				Other, please specify	A
				There is no secondary area of interest		mutually exclusive
STE0118951	EHC	A	Other, secondary area of interest			Text field, <100 char		N	Skip Logic Group	Other Secondary Area of Interest EHC
STE0118952	EHC		What materials or resources on the site did you access today? (Please select all that apply)	Summaries of research for patients and consumers		Checkbox, one-up vertical		Y	Skip Logic Group	Resources Accessed EHC
				Decision aids for patients and consumers
				Summaries of research for health care professionals
				Systematic review findings
				Original research reports and tools
				Methods guidance, reports, and tools
				Resources for getting involved in the Effective Health Care Program
				Continuing education activities
				Webcasts
				Eisenberg Center Conference Series
				Other, please specify	A
STE0118953	EHC	A	What other materials or resources did you access today?			Text area, no char limit		N	Skip Logic Group	Other Resources Accessed EHC
AML002907	ALL		Were you able to find what you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
AML002908	ALL	A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
ACQhar0019250	ALL		What is your main purpose for using information from this site today?	Improve or apply treatment for my patients		Radio button, one-up vertical	Single	Y	Skip Logic Group	Use for Information
				Make decision about my own health care or for family member
				Refer to a friend or colleague or share with a collaborative group
				Plan a research project
				Prepare report, article, research paper or presentation
				Get information to assist in making policy decisions
				Help with work assignment or job responsibilities
				General knowledge or better understanding of health care system
				Get information to teach others
				Complete school/class project
				Find training opportunities and support
				Meet continuing education requirements
				Get funding for programs or projects
				Review the latest research findings and statistics
				Submit comments, ask questions or complete other online transactions
				Support quality improvement efforts and innovation
				Other (please specify)		A
ACQhar0019251	ALL	A	What other purpose do you have for using the information from the site today?			Text area, no char limit		N	Skip Logic Group	Other Use for Information
MAD0070244	ALL		How did you primarily look for information on the site today?	Used one of the search tools on this site	A	Radio button, one-up vertical	Single	Y	Skip Logic Group	Primary Search Method
				Navigated by clicking on links or tabs	B
				Used the site map	B
MAD0070245	ALL	A	What was your experience with the search tool today?	I did not encounter any difficulties		mutually exclusive	Multi	Y	Skip Logic Group	Search Experience
				Search results were not helpful		Checkbox, one-up vertical
				Received too many results
				Received not enough results
				Received no results
				Results were not relevant to my search
				Other, please specify:	C
MAD0070247	ALL	C	What other experience did you have with the search tool today?			Text area, no char limit		N	Skip Logic Group	Other Search Experience
MAD0070246	ALL	B	What was your experience navigating the site today?	Could not navigate back to previous information		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Navigation Experience
				I felt lost, did not know where I was on the site
				Links did not take me where I expected
				Links and labels were difficult to understand
				Too many links or navigational choices
				Other, please specify:	D
				I had no difficulty browsing on this site		mutually exclusive		mutually exclusive
MAD0070248	ALL	D	What other experience did you have navigating the site today?			Text area, no char limit		N	Skip Logic Group	Other Navigation Experience
ACQLiv0016080	Website Innov		What features on this site did you find most useful?	Browse Topics		Checkbox, one-up vertical	M	Y	OPS Group	Useful Features
				Category Labels and Links
				Contact Us
				E-mail Updates
				Frequently Asked Questions
				Buttons and Navigation Tabs
				Images
				Search
				Site Map
				Social Media Icons
				What’s New
				Other (please specify)	A
ACQLiv0016081	Website Innov	A	Other features			Text field, <100 char			OPS Group	Other Useful Features
AML002913	ALL		Did you encounter any technical difficulties while visiting the site today?	No		Radio button, one-up vertical	Single	Y	OPS Group	Tech Difficulties
				Yes, please describe the problem (be as specific as possible)	A
AML002914	ALL	A	Please describe technical difficulties			Text field, <100 char		N	OPS Group	Other Tech
LON0045782	ALL		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements
AML002900	HCUP, HCUP NET, HCUP US		How frequently do you visit this site?	First time		Radio button, one-up vertical	Single	Y		Frequency
				Daily or almost daily
				About once a week
				About two or three times a month
				About once a month
				Every few months or less often
AML002907	HCUP, HCUP NET, HCUP US		Were you able to find everything you were looking for today?	Yes		Radio button, one-up vertical	Single	Y	Skip Logic Group	Able to Find
				No	A
AML002908	HCUP, HCUP NET, HCUP US	A	What were you unable to find?			Text area, no char limit	Single	N	Skip Logic Group	Unable to Find
MAD0070244	HCUP, HCUP NET, HCUP US		How did you primarily look for information on the site today?	Used the main search tool on this site		Radio button, one-up vertical	Single	Y	Skip Logic Group	Primary Search Method
				Navigated by clicking on links or tabs	B
				Used the Publications Search tool on the site
MAD0070246	HCUP, HCUP NET, HCUP US	B	What was your experience navigating the site today?	Could not navigate back to previous information		Checkbox, one-up vertical	Multi	Y	Skip Logic Group	Navigation Experience
				I felt lost, did not know where I was on the site
				Links did not take me where I expected
				Other, please specify:
				I had no difficulty browsing on this site	D				Mutually Exclusive
MAD0070248	HCUP, HCUP NET, HCUP US	D	What other experience did you have navigating the site today?			Text area, no char limit		N	Skip Logic Group	Other Navigation Experience
LON0045782	HCUP, HCUP NET, HCUP US		How could this website be improved (please be specific, i.e., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		Improvements
KAU0163715	NGC		Which of the following sections in Help & About did you use today? (Select all that apply.)	Guideline Summaries	A	Checkbox, one-up vertical	Multiple	Y	Skip Logic Group	Help & About sections used NGC
				Search & Browse	B
				My NGC	C
				Compare Feature	D
				Matrix Tool Feature	E
				Did not use the Help & About sections listed above					Mutually Exclusive
KAU0163716	NGC	A	Please rate the helpfulness of the information in the Guideline Summaries section.	1=Not Helpful at all		Radio button, scale, has don't know	Single	N	Skip Logic Group	Guideline Summaries rating NGC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0163717	NGC	B	Please rate the helpfulness of the information in the Search & Browse section.	1=Not Helpful at all		Radio button, scale, has don't know	Single	N	Skip Logic Group	Search & Browse rating NGC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0163718	NGC	C	Please rate the helpfulness of the information in the My NGC section.	1=Not Helpful at all		Radio button, scale, has don't know	Single	N	Skip Logic Group	My NGC rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0163719	NGC	D	Please rate the helpfulness of the information in the Compare Feature section.	1=Not Helpful at all		Radio button, scale, has don't know	Single	N	Skip Logic Group	Compare Feature rating NGC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0163720	NGC	E	Please rate the helpfulness of the information in the Matrix Tool Feature section.	1=Not Helpful at all		Radio button, scale, has don't know	Single	N	Skip Logic Group	Matrix Tool Feature rating NGC
				2
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				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0163721	NGC		The Multiple Chronic Conditions feature identifies guidelines addressing Multiple Chronic Conditions and has a filter located on the Search Results page. Did you use the Multiple Chronic Conditions feature today?	Yes	A	radio button, one-up vertical	Single	Y	Skip Logic Group	Use MCC
				No
KAU0163722	NGC	A	Please rate your experience with the Multiple Chronic Conditions feature.	1=Poor		Radio button, scale, has don't know	Single	N	Skip Logic Group	MCC rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Excellent
				Don't Know
KAU0165493	NQMC		Which of the following sections in Help & About did you use today? (Select all that apply.)	Measure Summaries	A	Checkbox, one-up vertical	Multiple	Y	Skip Logic Group	Help & About sections used NQMC
				Search & Browse	B
				Quality Measure Tutorials	C
				My NQMC	D
				Compare Feature	E
				Matrix Tool Feature	F
				Relationship of NQMC to Other Measure Resources	G
				Did not use the Help & About sections listed above					Mutually Exclusive
KAU0165494	NQMC	A	Please rate the helpfulness of the information in the Measure Summaries section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Measure Summaries rating NQMC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165495	NQMC	B	Please rate the helpfulness of the information in the Search & Browse section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Search & Browse rating NQMC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165497	NQMC	C	Please rate the helpfulness of the information in the Quality Measure Tutorials section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Quality Measures Tutorials rating NQMC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165498	NQMC	D	Please rate the helpfulness of the information in the My NQMC section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	My NQMC rating
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165500	NQMC	E	Please rate the helpfulness of the information in the Compare Feature section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Compare Feature rating NQMC
				2
				3
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				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165515	NQMC	F	Please rate the helpfulness of the information in the Matrix Tool Feature section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Matrix Tool rating NQMC
				2
				3
				4
				5
				6
				7
				8
				9
				10=Very Helpful
				Don't Know
KAU0165516	NQMC	G	Please rate the helpfulness of the information in the Relationship of NQMC to Other Measure Resources section.	1=Not Helpful at all		Radio Button, scale has don't know	Single	N	Skip Logic Group	Relationship of NQMC to others rating
				2
				3
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				6
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				8
				9
				10=Very Helpful
				Don't Know
KAU0165517	NQMC		The Core Quality Measures feature identifies measures included in one of the seven Core Quality Measure Collaborative measure sets. A filter is located on the search results page. Did you use the Core Quality Measures feature today?	Yes	A	Radio Button, one-up vertical	Single	Y	Skip Logic Group	Use Core Quality Measures
				No
KAU0165518	NQMC	A	Please rate your experience with the Core Quality Measures feature.	1=Poor		Radio Button, Scale has don't know	Single	N	Skip Logic Group	Core Quality Measures rating
				2
				3
				4
				5
				6
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				8
				9
				10=Excellent
				Don't Know
ACQhar0020562	NGC		Please indicate your primary reason for visiting the NGC site today. (Select one.)	Nothing in particular (just browsing)		Radio button, one-up vertical	Single	Y	Skip Logic Group	NGC_Primary Reason
				Find a specific clinical practice guideline(s)
				Improve my practice/patient care
				Review the newest guidance to keep myself current
				Determine the guidance available on a specific topic
				Research and/or compare guidelines
				For personal health research
				Other, please specify	A
ACQhar0020563	NGC	A	Specify your other reason for visiting the NGC site today.			Text area, no char limit		N	Skip Logic Group	Other Reason for Visiting_NGC
ACQhar0020560	NQMC		Please indicate your primary reason for visiting the NQMC site today. (Select one.)	Nothing in particular (just browsing)		Radio button, one-up vertical	Single	Y	Skip Logic Group	NQMC_Primary Reason
				Find a specific quality measure(s)
				Review the newest quality measures to keep myself current
				Determine the quality measures available on a specific topic/issue/domain, etc.
				View tutorials on quality measurement
				Access the HHS Measure Inventory (a separate repository within NQMC)
				For academic or health services research
				Other, please specify	A
ACQhar0020561	NQMC	A	Specify your other reason for visiting the NQMC site today.			Text area, no char limit		N	Skip Logic Group	Other Reason for Visiting_NQMC
KAU0163723	NGC and NQMC		How could this website be improved (please be specific, e.g., specific new topic content, different data formats, future products, etc.)?			Text area, no char limit		N		How site could improve