1090-0008 Survey Mapping Document (NLM) IA 30824 A0_draft

1090-0008 Survey Mapping Document (NLM) IA 30824 A0_draft.xlsx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document (NLM) IA 30824 A0_draft

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: NLM
IA#: 30824 Amend 0
Date: 1/23/2019



SURVEY TYPE: Relationship (tab 4)



Survey Q# Type# Type Topic
1 Standard Content - Quality
2 Standard Content - Freshness
3 Standard Look and Feel - Appeal
4 Standard Look and Feel - Balance
5 Standard Look and Feel - Readability
6 Standard Navigation - Organized
7 Standard Navigation - Options
8 Standard Navigation - Layout
9 Standard Navigation - Clicks
10 Standard Site Performance - Loading
11 Standard Site Performance - Consistency
12 Standard Site Performance - Errors
13 Standard Search - Results Relevance
14 Standard Search - Organization
15 Standard Search - Selection Help
16 Standard Search - Narrow
17 Standard Satisfaction - Overall
18 Standard Satisfaction - Expectations
19 Standard Satisfaction - Ideal
20 Standard Return
21 Standard Recommend
22 Standard Primary Resource
23 Custom Awareness Source
24 Custom Other Awareness Source
25 Custom Frequency of Visit
26 Custom Hard to Find Expereince
27 Custom Role
28 Custom Other role
29 Custom Visit Reason-Patient
30 Custom Other Patient Visit
31 Custom Visit Reason-Healthy person
32 Custom Other Healthy Person Visit
33 Custom Visit Reason-Clinical Trial Staff
34 Custom Other Clinical Trials Staff
35 Custom Visit Reason-Health Care Provider
36 Custom Other Health Care Provider
37 Custom Visit Reason-Scientist
38 Custom Other Scientist/Researcher
39 Custom Visit Reason-Other/Generic 
40 Custom Other 
41 Custom Infornmation Use-Patient
42 Custom Other-Information Use Patient
43 Custom Information Use-Non-Patient
44 Custom Other-Information Use Non-Patient
45 Custom Find Information
46 Custom Info Met Needs
47 Custom Info Did Not Meet Needs
48 Custom Information Seeking
49 Custom Search Experience
50 Custom Other Search Experience
51 Custom Other Navigation Experience
52 Custom Data Table Results
53 Custom Data Table Results Useful
54 Custom Data Table Results Not Useful
55 Custom Clinical Trials Past Week
56 Custom Clinical Trial Sources
57 Custom Other Clinical Trial Sources
58 Custom Improvements
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