Form 022 2019 022 IRS Withholding Calculator Feedback Survey

E-Government Website Customer Satisfaction Surveys

2019 022 IRS Withholding Calculator Feedback Survey.xlsx

2019 022 IRS Withholding Calculator Feedback Survey

OMB: 1090-0008

Document [xlsx]
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Overview

Welcome and Thank You Text
IRS Withholding Calc


Sheet 1: Welcome and Thank You Text






Welcome and Thank You Text















Welcome Text
Thank You Text




Welcome! Thank you for providing your feedback on the IRS.gov website.
Thank you for your feedback. If you want a response to a specific question, please direct your question to a point of contact on the Contact Us page.




































Sheet 2: IRS Withholding Calc

Model Name ForeSee Feedback Questions


Date 4/2/2019


Question Text Answer Choices
How do you rate your experience on this page? 1 Star



2 Stars



3 Stars



4 Stars



5 Stars


Is this your first time using the IRS.gov Withholding Calculator? Yes



No



Don't know


Approximately how many times in the past 12 months have you used the IRS.gov Withholding Calculator? First time



2 times



3 to 5 times



More than 5 times


If you could make one improvement to the Withholding Calculator, what would it be?



Did you accomplish the task you came to this site for today? Yes



No


Which of the following issues, if any, did you experience on this site/page today? Select all that apply. Information was not up to date



Information did not answer my questions



Language was not clear and concise



Wording used was confusing



Text was difficult to read



Errors or typos on the page



Other


(IF CHOICE IS SELECTED ABOVE) Please describe what content was unclear or confusing on this site/page.


In which region of the country are you located? Southeast



Southwest



Midwest



Northeast



West



Outside the U.S.


What device are you using? Desktop



Smartphone



Tablet



Laptop



Other


Was the language translation on this page accurate?  Yes



No


What content was not an accurate translation?  


In what additional language should content be available?


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