1090-0008 Survey Mapping Document DOJ-NIJ Desktop 2019-08-16

Survey: Customer Satisfaction Dept of Justice – National Institute of Justice
I/A#: 30919
Date: 8/26/2019
SURVEY TYPE:
Survey Q#	Type#		Topic Type
1	Model		Look and Feel - Appeal
2	Model		Look and Feel - Balance
3	Model		Look and Feel - Readability
4	Model		Site Performance - Loading
5	Model		Site Performance - Consistency
6	Model		Site Performance - Completeness
7	Model		Navigation - Organized
8	Model		Navigation - Options
9	Model		Navigation - Layout
10	Model		Information Browsing - Sort
11	Model		Information Browsing - Narrow
12	Model		Information Browsing - Features
13	Model		Site Information - Thoroughness
14	Model		Site Information - Understandable
15	Model		Site Information - Answers
16	Model		Satisfaction - Overall
17	Model		Satisfaction - Expectations
18	Model		Satisfaction - Ideal
19	Model		Return
20	Model		Recommend Agency
21	Model		Trust - Best Interests
22	Model		Trust – Trustworthy
23	Model		Trust - Do Right
24	Custom		Visit Frequency
25	Custom		New Site Rating
26	Custom		New Site Suggestions
27	Custom		Role
28	Custom		Other Role
29	Custom		Professions
30	Custom		Primary Reason
31	Custom		Other Primary Reason
32	Custom		Doing in Site
33	Custom		Prompted Visit
34	Custom		Website Prompted Visit
35	Custom		Other Website Prompted Visit
36	Custom		Where Email Sent From
37	Custom		Expected Destination
38	Custom		Accomplish
39	Custom		Why Not Accomplish
40	Custom		Other Info
41	Custom		What Other Info
42	Custom		How Info Found
43	Custom		Search Results
44	Custom		Search Difficulties
45	Custom		Other Search Difficulties
46	Custom		Time on Site
47	Custom		Discourage Others
48	Custom		Gender
49	Custom		Age
50	Custom		Other Suggestions