DeCA Store Purchaser Mapping File_October 2019

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Overview

EN
Mapping File
Additional Languages

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Sheet 1: EN

DeCA Store Purchaser Survey
Question Text	Answer Text
Q1. What is your overall satisfaction in shopping at this commissary?	scaled question
Q2. How well did shopping at this commissary meet your expectations?	scaled question
Q3. How did the shopping experience at this commissary compare with an ideal shopping experience?	scaled question
Q4. Thinking of the shopping environment of the commissary you recently visited, please indicate your agreement with the following: There was enough space in the commissary for me to shop comfortably.	scaled question
Q5. I was easily able to find the products that I wanted.	scaled question
Q6. The layout of the commissary was convenient for shopping.	scaled question
Q7. Please rate the associates who assisted you encountered on the following: Availability of associates when I needed them	scaled question
Q8. Responsiveness to my needs	scaled question
Q9. Ability to answer my questions	scaled question
Q10. Please rate the products that you shopped for at this commissary on the following: Appeal to my taste and preference	scaled question
Q11. Quality of the products	scaled question
Q12. Variety that I expect	scaled question
Q13. Consider the prices of products that you shopped for at this commissary. Please rate the following aspects of those prices: The prices of the products, given the quality expected from the commissary	scaled question
Q14. Competitiveness of the prices	scaled question
Q15. Clarity of price information (including what is shown on displays, sales, promotions, and online flyers)	scaled question
Q16. Consider your checkout experience at this commissary. Please rate the following: Availability of open registers and cashiers	scaled question
Q17. Speed of checkout	scaled question
Q18. Accuracy of the transaction (including pricing, promotions, coupons, rewards card, special offers)	scaled question
Q19. How likely are you to make another purchase from a commissary in the next 30 days?	scaled question
Q20. How likely are you to purchase from the commissary the next time you purchase similar merchandise?	scaled question
Q21. How likely are you to recommend shopping at a commissary?	scaled question
Q22. Which of the following prompted your most recent visit to the commissary?	single select
Q23. Please tell us what prompted your most recent commissary visit.	open ended
Q24. Did you come to the installation to shop at the commissary, or were you on the installation for another reason?	single select
Q25. Why were you on the installation when you decided to shop at the commissary?	single select
Q26. What type(s) of product(s) did you purchase during this visit? (Please select all that apply.)	multi select
Q27. Please specify the other type(s) of product(s) you purchased.	open ended
Q28. Did your purchase include any commissary store brand products? (e.g. Freedom's Choice, Full Circle, Home Base, Top Care, Tippy Toes, etc.)	single select
Q29. Why did you decide to purchase commissary store brand products? (Please select all that apply.)	multi select
Q30. Were you able to purchase everything you wanted during your commissary visit?	single select
Q31. What was the main reason you did not purchase everything you wanted?	single select
Q32. Please specify the other reason you didn't purchase everything you wanted.	open ended
Q33. What type(s) of product(s) were you unable to purchase during your visit? (Please select all that apply.)	multi select
Q34. Please specify the type(s) of product(s) you were unable to purchase.	open ended
Q35. Since you did not purchase everything you wanted during your commissary visit, what do you plan to do next?	single select
Q36. Please specify what you plan to do next.	open ended
Q37. Where did you interact with the commissary associates during your visit? (Please select all that apply)	multi select
Q38. How frequently do you shop at the commissary?	single select
Q39. Why don't you shop at the commissary more frequently?	open ended
Q40. Where else have you shopped for the type of products sold at the commissary in the past month? (Please select all that apply.)	multi select
Q41. Please specify where else you have shopped for the type of products sold at the commissary.	open ended
Q42. How did you make your non-commissary purchase(s)? (Please select all that apply.)	multi select
Q43. Why didn't you shop for these items at the commissary? (Please select all that apply.)	multi select
Q44. Please specify why you did not shop for these items at the commissary.	open ended
Q45. Please tell us about something that delighted you during your shopping trip.	open ended
Q46. What else would you like to share with us to help improve your commissary shopping experience? (Please do not enter any personally-identifiable information, including your social security number, account number(s), or any username(s) and/or password(s) in this survey.)	open ended
Q47. What new items or services would you most like to see at your commissary?	open ended
Q48. How much do you typically spend per month at a commissary?	single select
Q49. Please select your sponsor's status.	single select
Q50. Which category includes the age of the primary shopper?	single select
Q51. What is the gender of the primary shopper?	single select
Q52. What is your marital status?	single select
Q52. How many people including yourself currently live in your household?	single select
Q53. What are the age groups of any children that live in your household? (Please select all that apply.)	multi select
Q54. Please enter the 5-digit zip code of your current residence. (If OCONUS or aboard ship use FPO zip code. If you don't have a zip code, enter 99999)	multi select

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Sheet 2: Mapping File

DeCA Store Purchaser Survey
Question Number	Question Type
1	Model
2	Model
3	Model
4	Model
5	Model
6	Model
7	Model
8	Model
9	Model
10	Model
11	Model
12	Model
13	Model
14	Model
15	Model
16	Model
17	Model
18	Model
19	Model
20	Model
21	Model
22	Custom
23	Custom
24	Custom
25	Custom
26	Custom
27	Custom
28	Custom
29	Custom
30	Custom
31	Custom
32	Custom
33	Custom
34	Custom
35	Custom
36	Custom
37	Custom
38	Custom
39	Custom
40	Custom
41	Custom
42	Custom
43	Custom
44	Custom
45	Custom
46	Custom
47	Custom
48	Custom
49	Custom
50	Custom
51	Custom
52	Custom
53	Custom
54	Custom

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Sheet 3: Additional Languages

[CLIENT NAME & SURVEY NAME] Feedback Survey FCG IA number: [EAM can help provide this number]
Question Text	Answer Text
Q1.	Start rating ( 5 stars)
Q2.
Q3.
Q4.
Q5.
Q6.
Q7.	(Open ended question)