1090-0008 Survey Mapping Document USPTO Contact Center

1090-0008 Survey Mapping Document USPTO Contact Center.docx

E-Government Website Customer Satisfaction Surveys

1090-0008 Survey Mapping Document USPTO Contact Center

OMB: 1090-0008

Document [docx]
Download: docx | pdf

Survey: USPTO Patent OCIO OCFO Contact Centers



 

I/A#: 30606



 

Date: 1/10/2020



 





SURVEY TYPE: Email


 





Survey Q#

Type#

Topic Type

 

1 Model Overall satisfaction

2 Model Meet expectations

3 Model Compare to ideal

4 Custom Professionalism

5 Custom Knowledge

6 Custom Helpfulness

7 Custom Issue resolved

8 Custom Know action

9 Custom Suggestions

10 Custom Guidance clear

11 Custom Easy to complete

12 Custom Time to complete

13 Custom Role

14 Custom Specify role



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorParrillo, Jeffrey Michael
File Modified0000-00-00
File Created2021-01-14

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