2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2

E-Government Website Customer Satisfaction Surveys

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1090-0008 can be found here:

Documents and Forms

Document Name Document Type
Form 001 2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2 Form and Instruction
001 2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2 2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2.xlsx Form and Instruction
1090-0008 Generic Clearance Request Form USPTO Contact Center Survey SIGNED.pdf 1090-0008 Generic Clearance Request Form USPTO Contact Center Survey SIGNED IC Document
1090-0008 Survey Mapping Document USPTO Contact Center.docx 1090-0008 Survey Mapping Document USPTO Contact Center IC Document

Information Collection (IC) Details

IC Title:	2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2	Agency IC Tracking Number:	001

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	001	2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2	2020 001 USPTO Patent, OCIO and OCFO Contact Centers V2.xlsx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,600	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,600	3,600
Annual IC Time Burden (Hours)	150	150
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
1090-0008 Generic Clearance Request Form USPTO Contact Center Survey SIGNED	1090-0008 Generic Clearance Request Form USPTO Contact Center Survey SIGNED.pdf	01/16/2020
1090-0008 Survey Mapping Document USPTO Contact Center	1090-0008 Survey Mapping Document USPTO Contact Center.docx	01/16/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.