Information Collection

Bureau of Consumer Financial Protection Customer Satisfaction Survey

IC 235430 under ICR 201808-3170-009 · OMB 3170-0024.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3170-0024 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Bureau CSS Combined.pdf	Other-Surveys
3170-0024 - BCFP CSS IC Template OMB.pdf IC Submission Template	IC Document

IC Title:

Bureau of Consumer Financial Protection Customer Satisfaction Survey

Agency IC Tracking Number:

NEW-DI00621

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Surveys			Bureau CSS Combined.pdf		No		Paper Only

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records

Title: CFPB.013 - External Contact Database

FR Citation: 77 FR 2689

Number of Respondents: 20,802

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	20,802	20,802
Annual IC Time Burden (Hours)	1,040	1,040
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
IC Submission Template	3170-0024 - BCFP CSS IC Template OMB.pdf	03/20/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.