Individual Online Account (OLA) Usability Testing

Wage and Investment Strategies and Solutions Behavioral Laboratory Customer Surveys and Support

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-2274 can be found here:

Documents and Forms

Document Name Document Type
Consent Form_Online Account.docx Other-Consent Form
OLA Testing Moderators Guide 2019.docx Other-Moderators Guide
Online Account (OLA) Screener 2019 Testing.docx Other-Screener
WI OLA Iterative Taxpayer Experience_Project Plan.docx Other-Project Plan
Short Form.doc OLA Testing - Short Form IC Document

Information Collection (IC) Details

IC Title:	Individual Online Account (OLA) Usability Testing	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Consent Form	Consent Form_Online Account.docx	No	Printable Only
Other-Moderators Guide	OLA Testing Moderators Guide 2019.docx	No	Paper Only
Other-Screener	Online Account (OLA) Screener 2019 Testing.docx	No	Paper Only
Other-Project Plan	WI OLA Iterative Taxpayer Experience_Project Plan.docx	No	Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title: Treas/IRS 00.001 - Correspondence Files and Correspondence Controls	FR Citation: 80 FR 54063

Number of Respondents: 80	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 50 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	80	80
Annual IC Time Burden (Hours)	107	107
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
OLA Testing - Short Form	Short Form.doc	03/13/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.