Customer Call Back Programming (CCB)

Wage and Investment Strategies and Solutions Behavioral Laboratory Customer Surveys and Support

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1545-2274 can be found here:

Documents and Forms

Document Name Document Type
2019 Customer Call Back Focus Group Recruitment Guide.docx Other-Recruitment Guide
2019 E-help FocusGroup_ModeratorGuide_FINAL..docx Other-Moderator Guide
Customer Call Back Focus Group Research_SUPIA_10.28.2019_154257850.docx Other-Focus Group Research Guide
1545-2274 - Customer Call Back Program - Short Form.docx Short Form IC Document

Information Collection (IC) Details

IC Title:	Customer Call Back Programming (CCB)	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Electronic Capability
Other-Recruitment Guide	2019 Customer Call Back Focus Group Recruitment Guide.docx	No	Paper Only
Other-Moderator Guide	2019 E-help FocusGroup_ModeratorGuide_FINAL..docx	No	Paper Only
Other-Focus Group Research Guide	Customer Call Back Focus Group Research_SUPIA_10.28.2019_154257850.docx	No	Paper Only

Line of Business: General Government

Subfunction: Taxation Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 140	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	24	24
Annual IC Time Burden (Hours)	26	26
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Short Form	1545-2274 - Customer Call Back Program - Short Form.docx	11/20/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.