FSA Feedback System Collection Instruments

11/15/2018
Landing Page – Entry to FSA Feedback System for Authenticated Customer

Landing page for all options

Submit Feedback, Send a Suggestion, or Report an Issue

Submit Positive Feedback

Manage my cases

Log In with an FSA ID

Warning page

Warning page (continued)

Contact Information Page

Help Text: Your Contact Information

Help Text: Who is the Complaintant

Help Text: Compliantant Military Information

SSN Not entered

Your Case

Your Case (continued)

Repaying my aid

Dealing with my servicer

Your case: Details

Your Case: Edit Contact Information

[Type a quote from
the document or the
summary of an
interesting point. You
can position the text
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document. Use the
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change the
formatting of the pull
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Submit case

Case has been submitted – Received Case #