In-Person (Intranet) Requestors

SSA's Public Credentialing and Authentication Process

RCS Internet Screens (revised)

In-Person (Intranet) Requestors

OMB: 0960-0789

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Registration and Customer Support (RCS)
Block Access - Confirmation (BLOCK) – This screen was updated to adhere to UEF standards.

1|Page

Cancel Account- Confirmation (CACM) – This screen was updated to adhere to UEF standards.

2|Page

Change Email (CEML) – This banner was updated to add a banner to inform the user to exit the Number
Holder’s record in PCOM and try the action again if an exception in the ICDBW process is encountered
while trying to update the email address.

3|Page

Create Account - Verify Identity (CAVI) – The screen was updated to make the Primary Phone field
recommended instead of optional, add fields to collect the Email Address, and remove the Name and
Date of Birth fields so that they no longer have to be input, as this information is auto filled.

4|Page

Confirmation - Extra Security Added (CESA) – This screen was updated to adhere to UEF standards.

5|Page

ICDBW Exception - Create Account (ICDBWCA) – A new screen that informs the user that an exception
has occurred during the create account process and that they need to close the Number Holder’s record
in PCOM in order to complete the requested action in RCS.

6|Page

ICDBW Exception – Add Extra Security (ICDBWAES) – A new screen that informs the user that an
exception has occurred during the process of adding extra security to an existing account and that they
need to close the Number Holder’s record in PCOM in order to complete the requested action in RCS.

7|Page

ICDBW Exception - Maintenance (ICDBWM) – A new screen that informs the user that an exception has
occurred during the process of requesting a reset code or a temporary password and that they need to
close the Number Holder’s record in PCOM in order to complete the requested action in RCS.

8|Page

ICDBW Exception – Remove Extra Security (ICDBWRES) – A new screen that informs the user that an
exception has occurred during the process of removing extra security to an existing account and that
they need to close the Number Holder’s record in PCOM in order to complete the requested action in
RCS.

9|Page

In Person Level 2- 3 Failed External Verification (IPL3FXV) – The screen to was updated to adhere to UEF
standards and assign a Primary button.

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In Person Level 2- 3 Failed External Verification (IPL3FXV) – The screen to was updated to adhere to UEF
standards and assign a Primary button.

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Printable Version of Terms and Conditions (CATOS) – This screen was updated to update the language
of the Privacy Act Statement.

See Revised Privacy
Act Statement

12 | P a g e

Successful Enrollment Extra Security Code (ENROLLC) – This screen was updated to adhere to UEF
standards.

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Successful Enrollment Extra Security Code (ENROLLC) – This screen was updated to adhere to UEF
standards.

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Successful Enrollment Extra Security Code (ENROLLC) – This screen was updated to adhere to UEF
standards.

15 | P a g e

Remove Extra Security (REMEXSEC) – This screen was updated to adhere to UEF standards.

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Reset Code Print Confirmation (RCPC) – The screen will be updated to remove “successful” from the
banner.

17 | P a g e

Reset Code Print Confirmation (RCPC) – The screen will be updated to remove “successful” from the
banner.

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