Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Form SBIR - 001 SBIR Customer Satisfaction Form and Instruction	New
Form AAHM Small Busines Voluntary Web-Based Post-event Survey – DOT AAHM Small Business Day event Form	New
Form 1472 Drug Impaired Research Form	Unchanged
Form Voluntary Web-Base Voluntary Web-Based Survey of Airport Concession Disadvantaged Business Enterprises and Disadvantaged Business Enterprise Firms Form and Instruction	Unchanged
Supporting_Statement_OST_Generic_Clearance_June_2019_Updated.docx Supporting Statement A	2019-06-20
30-day_Notice_for_2105-0573_OST_Fast_Track_Generic_Clearance_84.FR.26177_on_20190605.pdf Supplementary Document	2019-06-06
2105_0573_Fast_Track_Generic_Clearance_60-Day_Notice_84_FR_11866_March_28_2019.pdf Supplementary Document	2019-06-06
Justification for change - Removing a generic clearance ICR from the inventory.docx Justification for No Material/Nonsubstantive Change	2018-11-28
Supporting_Statement_Part_B_Acquisition_360_Nov_2016.doc Supporting Statement B	2016-11-16

IC Document Collections

IC ID	Document Title	Status
243280	SBIR Customer Satisfaction Form and Instruction	New
239420	Voluntary Web-Based Post-event Survey – DOT AAHM Small Business Day event Form	New
237791	Voluntary Web-Based Post-event Survey – Veteran-Owned Small Business Day and Matchmaking event Other-null	New
237289	OSDBU IT Industry Day Post Event Survey Instruction	New
233875	Voluntary Web-Based Post-event Survey – Small Business Matchmaking event Other-List of questions	Unchanged
232503	Drug Impaired Research Form	Unchanged
232192	Small Business Program Updates WebPage Registration Other-Survey Questions	Unchanged
232188	Survey for Seat Belt Safety Public Service Advertising Campaign Instruction	Unchanged
231863	Distracted Driving Prevention Public Service Advertising Campaign Instruction	Unchanged
231653	Small Business Opportunities Day Post-event Customer Satisfaction Survey Instruction	Unchanged
231647	Focus Groups for Traffic and Motor Vehicle Safety Programs and Activities Other-Questionare	Unchanged
231642	Non-Model Unmanned Aircraft Survey Other-Questionare	Unchanged
231437	Focus Groups for Assessment of Creative Concepts Supporting a National Awareness Campaign to Reduce Drug-Impaired Driving Other-Questionare	Unchanged
229375	Revisions to the Emergency Response Guidebook Instruction	Unchanged
226302	Voluntary Web-Based Survey of Airport Concession Disadvantaged Business Enterprises and Disadvantaged Business Enterprise Firms Form and Instruction	Unchanged

ICR Details

OMB Control No: 2105-0573	ICR Reference No: 201906-2105-001
Status: Active	Previous ICR Reference No: 201811-2105-001
Agency/Subagency: DOT/OST	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/08/2019
	Date Received in OIRA: 06/21/2019
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2022	36 Months From Approved	01/31/2020
Responses	80,000	0	6,000
Time Burden (Hours)	60,000	0	2,000
Cost Burden (Dollars)	3,000,000	0	300,000

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Abstract: The Department seeks an extension without change of a fast track generic clearance information collection request already approved by OMB. Existence of Fast Track option for conducting surveys has caused a sudden increase in number of surveys. OST has already used the 2000 burden hours previously approved. OST requests increasing the total burden hours to 60,000. This collection of information is necessary to enable OST program offices to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with those program office's programs.

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Authorizing Statute(s): EO: EO 13571 Name/Subject of EO: New Fast-Track for Collecting Service Delivery Feedback Under the Paperwork Reduction Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 11866	03/28/2019
30-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 26177	06/05/2019
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 15

IC Title	Form No.	Form Name
Distracted Driving Prevention Public Service Advertising Campaign
Small Business Program Updates WebPage Registration
SBIR Customer Satisfaction	SBIR - 001	SBIR Awardee Satisfaction
Voluntary Web-Based Post-event Survey – Small Business Matchmaking event
Voluntary Web-Based Survey of Airport Concession Disadvantaged Business Enterprises and Disadvantaged Business Enterprise Firms	DBE Survey Questions, Voluntary Web-Based Inventory of Airport Concessio	Voluntary Web-Based Inventory of Airport Concession Disadvantaged Business Enterprises and Disadvantaged Business Enterprise Firms ,   DBE Survey Questions
Voluntary Web-Based Post-event Survey – DOT AAHM Small Business Day event	AAHM Small Business Outreach Questions	AAHM Small Business Outreach Questions
Focus Groups for Traffic and Motor Vehicle Safety Programs and Activities
Non-Model Unmanned Aircraft Survey
Voluntary Web-Based Post-event Survey – Veteran-Owned Small Business Day and Matchmaking event
Drug Impaired Research	1472	Screener Guide
Small Business Opportunities Day Post-event Customer Satisfaction Survey
Survey for Seat Belt Safety Public Service Advertising Campaign
Focus Groups for Assessment of Creative Concepts Supporting a National Awareness Campaign to Reduce Drug-Impaired Driving
OSDBU IT Industry Day Post Event Survey
Revisions to the Emergency Response Guidebook

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	80,000	6,000	0	74,000	0	0
Annual Time Burden (Hours)	60,000	2,000	0	58,000	0	0
Annual Cost Burden (Dollars)	3,000,000	300,000	0	2,700,000	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The Department seeks an extension without change of a fast track generic clearance information collection request already approved by OMB. Existence of Fast Track option for conducting surveys has caused a sudden increase in number of surveys. OST has already used the 2000 burden hours previously approved. OST requests increasing the total burden hours to 60,000.

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Annual Cost to Federal Government: $223,750

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/21/2019

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