Non-Substantive Justification

Nonsubstantive Justification_3090-0278.docx

National Contract Center Customer Evaluation Surveys

Non-Substantive Justification

OMB: 3090-0278

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NON-SUBSTANTIVE JUSTIFICATION FOR

INFORMATION COLLECTION 3090-0278





The surveys are at the start of their final year of three years of regular PRA approval. The proposed changes to telephone and webchat/email surveys are based on over two years of analysis of the results and quality of the questions, in an effort to  increase efficiency of the surveys, cut redundancy, and help respondents provide more clear/concise answers. 

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AuthorNicoleDBynum
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File Created2021-01-15

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