Enhanced Commodity Supplemental Food Program (CSFP) Food Package Survey (State Agency and Local Program Staff)

Enhanced Commodity Supplemental Food Program (CSFP) Food Package Survey

OMB Number: 0584-0611

Expiration Date: 09/30/2022

The Enhanced CSFP Food Package was implemented February 1, 2020. USDA is aware that the initial implementation delay and food availability issues created challenges for many programs. While we understand that these issues may have impacted your program operations initially, we would like you to consider your CURRENT operation and views of the food package changes when answering the questions below. There will be space at the end of the survey to share additional feedback about the overall process.

Information collected in this survey will be used for USDA internal evaluation only and individual responses will not be shared. We plan to use the information to evaluate the successes and challenges of the enhanced CSFP Food Package implementation, as well as to tailor training and technical assistance to better support States and programs in the future. Thank you in advance for taking the time to provide this valuable feedback to USDA!

This information is being collected to assist the Food and Nutrition Service in obtaining feedback related to the Enhanced CSFP Food Package. This is a voluntary collection and FNS will use the information to improve training and technical assistance related to the changes in the food package. The collection does not request personally identifiable information under the Privacy Act of 1974. According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0584-0611. The time required to complete this information collection is estimated to average 20 minutes (0.33 hours) per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: U.S. Department of Agriculture, Food and Nutrition Service, Office of Policy Support, 1320 Braddock Place, 5^th Floor, Alexandria, VA 22314. ATTN: PRA (0584-0611). Do not return the completed form to this address.

Program Background Information

1. What type of agency do you work for?

State agency

Local site that packs/distributes CSFP food boxes/bags

Local site that distributes pre-packaged food boxes/bags

2. In which state is your agency/program located? (Please spell out the complete name, not an abbreviation.)

3. What is your fiscal year 2020 caseload level? (States should enter the caseload assigned by USDA and local programs should enter the caseload assigned to your program by the State)

4. Who places the food orders for your CSFP program?

We order food directly from USDA/multifood warehouses

Our state agency orders on our behalf

A food bank/other local agency orders on our behalf

Don't know

5. How do you receive CSFP foods? (Select all that apply)

Receive full truckloads of single food items from USDA vendors

Receive mixed truckloads from the Nampa multifood warehouse

Receive mixed truckloads from the Kansas City multifood warehouse

Receive mixed truckloads from the Syracuse multifood warehouse

Receive deliveries from a State-managed warehouse

Receive pre-packaged boxes/bags of food delivered to our site

Don't know

6. How does your program pack/distribute food boxes/bags? (Select all that apply)

Pre-pack the same box for each client

Custom pack boxes based on client preferences/choices

Pre-pack different box options and allow clients to choose

Offer a client-choice model (clients select foods within each category)

Not applicable/I work with a State agency

Enhanced CSFP Food Package Feedback

7. Prior to the implementation of the enhanced CSFP Food Package, did you collect feedback from clients/program sites about the food options they would like to see?

Yes, we collected feedback from clients/program sites via survey

Yes, we collected feedback from clients/program sites verbally

No, we did not collect feedback but plan to do so in 2020

No, we did not collect feedback and do not have plans to do so

Don't know

8. On a scale of 1-5 (1= very unsatisfied, 5= very satisfied), how do you rate the overall feedback you have received from CLIENTS about the enhanced CSFP Food Package. If you do not interact with clients or do not have client feedback to share, please skip to question 9.

1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ]

9. Considering feedback received from CLIENTS, indicate the types of comments heard and mark how frequently you received this feedback. If you did not hear feedback about a topic, mark "Not applicable/not heard" Please select a response for each statement.

   	Not applicable/ not heard	1- Received feedback from one or few clients	2	3	4	5- Received feedback from many clients
   Like: new food options/variety
   Like: the additional amount of food
   Like: Package better meets health needs
   Package provides too much food
   Package does not provide enough food
   Dislike: new food options
   Dislike: additional quantity of food (e.g. box is too heavy)
   Dislike: Package does not meet health needs

10. On a scale of 1-5 (1= very unsatisfied, 5= very satisfied), rate the feedback you have received from State/local agency STAFF about the enhanced CSFP Food Package.

1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ]

11. Considering all feedback received from State/local agency STAFF, indicate the types of comments heard and mark how frequently you received this feedback. If you did not hear feedback about a topic, mark "Not applicable/not heard" Please select a response for each statement.

	Not applicable/not heard	1- Received feedback from one or few clients	2	3	4	5- Received feedback from many clients
Like: There are more food options to choose from
Like: Foods no longer have to be distributed bi-monthly (e.g. nonfat dry milk, grits)
Like: Package aligns better with nutrition needs of clients
Like: Clients are receiving more food each month
Dislike: There are too many food options and that makes it harder to order
Dislike: There are too many different combinations and that makes it harder to train volunteers packing boxes
Dislike: The food no longer fits nicely in the boxes/bags
Dislike: The boxes are too heavy

12. On a scale of 1-5 (1= not enough variety, 5= good amount of variety), rate the amount of food options available through the CSFP Program

1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ]

13. Please select any food categories in which you believe additional food options/varieties would help to enhance the CSFP program (Select all that apply):

Canned/dried fruit

Juice

Canned/packaged vegetables and soup

Canned/packaged meat/poultry/fish

Plant-based protein (e.g. beans and peanut butter)

Milk

Cheese

Grains (e.g. rice and pasta)

Cereal

None. There is enough variety in all categories.

14. Please list any foods not currently offered that you believe would enhance the CSFP food package if made available.

15. Please indicate your State/program's plan for ordering the new CSFP food options. Please select a response for each food item.

	Ordered/distributed	Plan to order in the future	Do not plan to order
Raisins
Vegetable Soup
Dehydrated Potatoes
Dried lentils
Canned kidney beans
Canned pinto beans
Canned black beans
Brown rice
1 pound white rice
1 pound dry beans
18 ounce oatmeal canister
2 pound grits

16. For the fruit category, which option(s) does your State/program offer to clients?

1 juice and 3 units of canned fruit/raisins

2 juice and 2 units of canned fruit/raisins

Alternate between these options monthly

Individual sites choose/Don't know

17. Assuming full availability of all CSFP vegetable options, how many different types of vegetable items do you plan to include in the CSFP Food Package each month? For example, 4 cans of carrots and 4 cans of corn is considered two different types of vegetables.

1-2 different types

3-4 different types

5-6 different types

7-8 different types

Determined monthly based on availability on hand

Individual sites choose/Don't know

18. Assuming full availability of all food options, which types of plant-based protein foods do you plan to offer clients in the CSFP Food Package during the year (select all that apply)

Canned Beans

Dry Beans

Peanut Butter

Individual sites choose/Don't know

19. For the milk category, which option does your State/program offer clients?

2 Ultra High Temperature (UHT) milk

1 UHT and 1 nonfat dry milk

Alternate options monthly

Individual sites choose/Don't know

20. Please identify any areas in which your State/program site is currently experiencing challenges (check all that apply):

Warehouse slots/space needed

Inventory levels

Volunteer/staff training

Amount of time to pack boxes/bags

Managing ordering/food needs

Box/bag used does not fit all food items

Clients are concerned about the weight of the box/bag

Foods available limit our ability to offer variety

Reporting issues (e.g. FNS 153)

Other

21. On a scale of 1-5 (1= not very useful, 5= very useful), rate the training/resources (e.g. webinars, handouts) that were available to support the implementation of the enhanced CSFP Food Package.

1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ]

22. Please select any topic areas in which additional training/resources would be helpful to support your program operations (check all that apply)

Managing food ordering with new category flexibilities

Managing inventory

Caseload management

Understand how USDA Foods move through the system to our program

Nutrition education

Other

23. Please share any additional feedback you have for USDA about the enhanced CSFP Food Package: