Form 3 - End of Pr MAP End of Program

MAP Evaluation: End of Program
End of Program Evaluation
Thank you for participating in the Museum Assessment Program (MAP).
If you have not yet reviewed the final Assessment Report, please do so and return to this survey
when you are ready.
As part of the program, we ask all participating institutions to complete evaluations during, after,
and one year following their experience. This check-in helps us understand where the program can
improve, what aspects are most valuable, and helps us report back to our funders and
stakeholders.
Thank you in advance for sharing your honest feedback with us!

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MAP Evaluation: End of Program
About your institution
What is the name of your institution or museum?

* Type of MAP Assessment:
Organizational

Education & Interpretation

Board Leadership

Community & Audience Engagement

Collections Stewardship

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MAP Evaluation: End of Program
The MAP Portal
* The MAP Portal was helpful as we moved through different stages of the MAP process.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree

* The timing and pace of MAP Portal modules were:
Too slow
Just right
Too fast

Please describe any aspects of the Portal (e.g., PowerPoints, documents, organization) that you found
particularly helpful or challenging to use.
If you had difficulty, please share ways the Portal system can be improved for ease of use in the future.

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MAP Evaluation: End of Program
Your Assessment Report
* How long ago did you receive your MAP Assessment Report?
Have not yet received the report

2 months ago

Received this week

3 months ago

One month ago

4+ months ago

* Please sort the following aspects of your final report from most to least useful:
If your report did not include this aspect, please mark N/A.

´

Our institution's goals for the MAP

N/A

´

Analysis of institution's strengths

N/A

´

Analysis of institution's weaknesses

N/A

´

Standards and best practices to adopt

N/A

´

Recommendations

N/A

´

Resources

N/A

* Which aspects of your report were especially helpful inmaking immediate changes or helping with long
term planning?

* Were details in the report more general or more specific to your institution?
Drag the slider to the position you believe best describes your report.

General

Specific

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* Were details in the report more inaccurate or more accurate about your institution?
Drag the slider to the position you believe best describes your report.

Inaccurate

Accurate

* How might your assessment report better serve your institution in the MAP program?

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MAP Evaluation: End of Program
MAP Process: Views
* For the following, please mark any parts of the MAP process that helped change the way you or your team
views the Museum:
Please mark all that apply

Site Visit w/
Peer
Assessment N/A; Did not
MAP Workbook Reviewer
Report
occur
Increased awareness of our institution's identity, role and/or mission
Increased awareness of challenges facing our institution
Increased awareness of our institution's strengths
Increased awareness of the communities our institution serves
Increased awareness of the communities our institution hopes to serve
Increased awareness of standards our institution will abide by
Increased confidence and comfort with change
Improved our internal diversity, equity, access, and inclusion within board,
staff, volunteers and/or the facility
Gave support to staff goals and ideas
Improved our internal visibility, status, or value within the organization (or
within a parent organization)
Increased our ability to notice and leverage opportunities (e.g., resources,
tools, people, situations) for change
Please share any additional examples of changes that occurred within the way your team views the museum due to the Museum
Assessment Program.

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In regards to DEAI (Diversity, Equity, Accessibility & Inclusion), to what extent did your institution gain:
Not at all

Somewhat

Greatly

Awareness of its
successes
Awareness of its
challenges
Ability to address
challenges
If somewhat or greatly above, please share any examples of DEAI growth in your institutional practices.

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MAP Evaluation: End of Program
MAP Process: Operations
* For the following, please mark any parts of the MAP process that helped change the way you or your team
conduct daily operations or practices:
Please mark all that apply

Site Visit w/
Peer
Assessment N/A; Did not
MAP Workbook Reviewer
Report
occur
Improved governance systems and/or engagement
Improved Policy & Procedures, core documents (e.g., mission statement,
institutional plan, code of ethics, collections stewardship plan, disaster
plan, etc.), or other important documentation
Improved internal communication
Improved collection stewardship (e.g., policy, physical storage, staffing,
funding)
Improved internal efficiency within operations or infrastructure
Improved our exhibits and/or programs
Improved our facilities
Improved our staffing (e.g., changed position or job descriptions, changed
organizational chart, changed salaries)
Increased our data collection and/or included regular review of our data
Improved human safety (e.g., reduced physical risks, security systems)
Please share any additional examples of changes that occurred within the way your team conducts daily operations and practices due
to the Museum Assessment Program.

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MAP Evaluation: End of Program
MAP Process: External audiences and partners
* For the following, please mark any parts of the MAP process that helped change the way you or your team
thinks about external audiences and partners:
Please mark all that apply.

Site Visit w/
Peer
Assessment N/A; Did not
MAP Workbook Reviewer
Report
occur
Improved current stakeholder engagement
Improved outreach to community members, potential partners, and
potential stakeholders
Improved engagement with community members, potential partners, and
potential stakeholders
Increased partnerships with other entities to collaborate or work toward
shared goals
Improved approach to marketing or membership
Improved online visitor experiences (e.g., website, social media)
Improved visitor experience (e.g., exhibits, wayfinding, accessibility, gallery
engagement)
Expand diversity, equity, access, and inclusion within our partnerships,
stakeholders, and community
Improved our gift shop
Please share any additional examples of changes that occurred within the way your team thinks about external audiences and partners
due to the Museum Assessment Program.

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MAP Evaluation: End of Program
MAP Process: Future plans
* For the following, please mark any parts of the MAP process that helped change the way you or your team
plans for the future:
Please mark all that apply.

Site Visit w/
Peer
Assessment N/A; Did not
MAP Workbook Reviewer
Report
occur
Improved our strategic planning and prioritizing
Improved our funding strategies
Improved our professional development and training opportunities for staff
and/or volunteers
Worked toward accreditation or reaccreditation
Considered undertaking another Museum Assessment Program
Considering applying or applied for Core Documents Verification
Please share any additional examples of changes that occurred within the way your team plans for the future due to the Museum
Assessment Program.

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MAP Evaluation: End of Program
Challenges and communication
* Please indicate the degree to which your institution had difficulty with the following:
Great difficulty

Some difficulty

No difficulty

Devoting time to the MAP program
Participation from museum staff
Participation from museum's governing authority
Director turnover
Staff turnover
Internal communication about results
Agreement on institutional priorities
Funding or resource availability
Support from your program officer
Site visit
If you indicated "Great" or "Some" difficulty above, what could be changed or resources could be offered to help institutions facing the
same challenges in the future?

* Did you contact MAP staff during the process for assistance?
No, I did not contact the MAP staff
Yes, and my issue was not resolved
Yes, and my issue was resolved
If your issue was not resolved, above, please describe your issue and what remains unresolved:

* Communication with each of the following was…
Too little

Just right

Too much

N/A; No
communication

Your program officer
Peer reviewer(s)

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MAP Evaluation: End of Program
MAP Overall
* Please rate your overall experience with the MAP Program.
Poor
Fair
Good
Excellent
Superior

* How likely is it that you would recommend the MAP Program you participated in to colleagues at other
institutions?
0 (Not at
all likely)

1

2

3

4

5

6

7

8

9

10 (Very
likely)

* Please rate the value of each part of the MAP process:
Not at all valuable

Somewhat valuable

Greatly valuable

Application Process
MAP Workbook
Site Visit with Peer
Reviewer
Assessment Report
Please share any examples related to your answers above and any recommendations for future programs:

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* Looking forward, to what extent will each part of the MAP process help your institution in the long term?
Not at all

Somewhat

Greatly

Application Process
MAP Workbook
Site Visit with Peer
Reviewer
Assessment Report
Please share how these parts of the MAP program are or are not useful for your institution's future.

* For our institution, the MAP program…
Strongly
disagree

Disagree

Neutral

Agree

Strongly Agree

helped us critically consider our institution's
operations and procedures
enabled us to identify our strengths
allowed us to discern challenges our institution
faces
identified ways to address challenges we face
developed our confidence in our ability to make
institutional change
gave us a better understanding of standards and
best practices in the museum field
provided the staff and board a better understanding
of their roles and responsibilities
facilitated engagement with our governing body
fostered internal communication or teamwork

* In just a few words, please share the most important ways the MAP experience overall has changed or
strengthened your institution.

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* Because of the program, has your institution created or updated (or plans to create or update) any of the
following core documents?
Check all that apply

Created

Updated

Plans to create

Plans to update

No change planned

Mission Statement
Institutional Plan
Code of Ethics
Collections Stewardship
Plan
Disaster Plan

* What plans or goals does your institution have for making changes in the future?

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MAP Evaluation: End of Program
Final Thoughts
Optional
If you have something you'd like to discuss with your program officer, please provide your name and email
address.
Name
Email address

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