Customer Service Surveys - CUG, BASE Report, EDC_PDC Courses and TSA I&A

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

3_1652-0058 GC_EDC.PSC Level 3_GRAD

Customer Service Surveys - CUG, BASE Report, EDC_PDC Courses and TSA I&A

OMB: 1652-0058

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OMB 1652-0058

Exp. 9/30/2022


Explosives Detection Canine and Passenger Screening Canine Handler Courses Post-Graduate Evaluation

Shape2 Shape1 Welcome to the Explosives Detection Canine (EDC) and Passenger Screening Canine (PSC) Handler Courses Post-Graduate Evaluation, administered by TSA Training and Development (T&D). The purpose of this evaluation is to determine to what extent you have been able to apply the knowledge and skills you learned in the training to perform the job. Please rate the items candidly and share additional comments you may have concerning the course. Please do not provide any Personally Identifiable Information (PII) when writing comments. Your feedback will help the Canine Training Center management and program managers determine how effectively the course has been in equipping you with the knowledge and skills needed to perform your canine handler responsibilities. Your answers will remain confidential and will not be traced back to you by any means.

PSC EDC (check one)





Administrative Information

  1. What is the code for your current work location (for example, JFK, HQ, LAX)?

Free Text



Agency Recommendation

  1. I am satisfied with my overall performance as a canine handler.

Skills Transfer

  1. The course detection fundamentals (e.g., leash manipulation, search pace and pattern, corrective actions) are applicable to my job performance.

Likert 5 pt. scale

  1. I routinely apply the course search techniques during my job performance.

Likert 5 pt. scale

  1. I am able to enter comprehensive training and utilization records.

Likert 5 pt. scale

  1. The course records management [i.e., training records, utilization, scattergrams, Canine Accountable Training System (CATS)] prepared me to identify my deficiencies and advancements during the Objective-Based Training Plan (OBTP) development.

Likert 5 pt. scale

  1. The course prepared me to correctly apply Canine Explosives Training Aid Manual (CETAM) procedures.

Likert 5 pt. scale

  1. The course’s Explosives and CETA Safety and Accountability (ECSA) lesson provided me with knowledge of the CETA kit explosives.

Likert 5 pt. scale

  1. The course prepared me to correctly apply acclimation/post acclimation and advancement procedures.

Likert 5 pt. scale

  1. The course prepared me to correctly apply advanced obedience techniques.

Likert 5 pt. scale

  1. I apply the course canine health procedures daily.

Likert 5 pt. scale

  1. I integrate an operational mindset into my daily utilization.

Likert 5 pt. scale



Course Value

  1. Applying the knowledge and skills from this training has made me effective in performing the DHS/TSA mission.

Likert 5 pt. scale

  1. I have the support of my supervisor in applying what I learned on-the-job.

Likert 5 pt. scale

  1. This course gave me the knowledge or skills I would not have otherwise gained from on-the-job experience.

Likert 5 pt. scale

  1. I have recommended or would recommend this course to a colleague at my level.

Likert 5 pt. scale

  1. I am satisfied with my job.

Likert 5 pt. scale

Comments

  1. What suggestions do you have for improving the training?

Free Text

  1. Which course lessons have been beneficial on the job? Why?

Free Text

  1. Which course lessons have NOT been beneficial on the job? Why?

Free Text

  1. What was NOT taught in the course that would be beneficial to you on the job?

Free Text

  1. Additional comments.

Free Text



Paperwork Reduction Act Statement: TSA is collecting this information to determine the effectiveness and value of its training programs for Federal, State, and local law enforcement personnel. The public burden for this voluntary collection of information is estimated to be approximately 12 minutes. An agency may not conduct or sponsor, and persons are not required to respond to a collection of information, unless it displays a valid OMB control number. The OMB control number assigned to this collection is 1652-0058, which expires 09/30/2022. Send comments regarding this burden estimate or collection to: TSA-11, Attention: PRA 1652-0058, Explosives Detection Canine and Passenger Screening Canine Handler Courses Post-Graduate Evaluation for Graduates, 601 South 12th Street, Arlington, VA 20598-6011.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorTransportation Security Administration
File Modified0000-00-00
File Created2021-01-14

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