Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1652-0058

OMB 1652-0058

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2022-09-30 and can be found here.

Latest Forms, Documents, and Supporting Material
Document
Name
Supplementary Document
Supplementary Document
Supplementary Document
Supplementary Document
Supplementary Document
Supporting Statement B
Supporting Statement A
All Historical Document Collections
Approved without change
 Extension without change of a currently approved collection 2022-03-24
Approved without change
 No material or nonsubstantive change to a currently approved collection 2019-11-21
Approved without change
 Extension without change of a currently approved collection 2019-07-31
Approved with change
 Extension without change of a currently approved collection 2016-05-17
Approved with change
 No material or nonsubstantive change to a currently approved collection 2015-08-24
Approved with change
 New collection (Request for a new OMB Control Number) 2013-03-07
Withdrawn
 New collection (Request for a new OMB Control Number) 2012-12-11
OMB Details

Passenger Experience (WTMD-AIT, AdobeRedPax) and Customer Satisfaction Surveys (TCC and Customer Experience)

Federal Enterprise Architecture: Homeland Security - Border and Transportation Security

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