Gathering Consumer Feedback on Warning Symbols

COGNITIVE INTERVIEW BOOKLET

Name (please print): ____________________________________________________________

Today’s Date: ____________________________________________

EXAMPLE OF AN INADEQUATE ANSWER
Context: This symbol appears on appliances and machines used in the
home and workplace.

Exactly what do you think this symbol means?
Gears and hand
What action should you take in response to this symbol?
Be careful
What could happen if you ignore the symbol’s message?
Could get hurt
EXAMPLE OF A GOOD ANSWER
Context: This symbol appears on appliances and machines used in the
home and workplace.

Exactly what do you think this symbol means?
Caution. Moving Gears. Do not stick hand near machine while it is running.
What action should you take in response to this symbol?
I would stay away and not put my hand near the machine until someone stopped it.

What could happen if you ignore the symbol’s message?
My fingers or hand could be crushed by the moving gears.

Context:
This symbol might appear on labeling on certain types of furniture, such as dressers or
clothing storage units.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling of containers of solvents, such as paint strippers or
paint thinners.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling of magnetic building sets or toys that contain small
magnets.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on products like high chairs, infant bouncers, and
other products with seating for a child.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on infant sleep products, such as cribs, bassinets,
and play yards.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on infant sleep products, such as cribs, bassinets,
and play yards.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on labeling on certain types of furniture, such as dressers or
clothing storage units.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on baby changing tables or changing pads.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on baby changing tables or changing pads.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on propane gas grills.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on containers of laundry detergent packets.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on labeling on certain types of furniture, such as dressers or
clothing storage chests.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on the labeling on window blinds, window shades, and other
window coverings.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol appears on potentially hazardous products and/or equipment.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on various children’s products, such as high chairs, baby changing
products, strollers, or infant swings.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

200Kg

Context:
This symbol might appear on children’s products, such as high chairs, infant carriers, strollers,
or infant swings.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

0-3

Context:
This symbol might appear on children’s toys.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

! WARNING
Prevent Drowning

Context: toddlers- are at high risk of drowning.
Children- especially
This symbol might appear on aboveground residential pools or portable pools.
Closely watch
children who are in or near this constant Air Inflatable.
Empty water from Constant Air Inflatable after use.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

Context:
This symbol might appear on or near swimming pools.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?

0-36m

Context:
This symbol might appear on children’s products such as infant chairs, baby bouncers, infant
200Kg
swings, or toys.
Exactly what do you think this symbol means?

What action should you take in response to this symbol?

What could happen if you ignore the symbol’s message?