2020 Direct Express Cardholder Satisfaction and Usage Survey

Electronic Funds Transfer (EFT) Market Research Study

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1530-0022 can be found here:

Documents and Forms

Document Name Document Type
Direct Express Cardholder Survey 2020 FS.docx Other-Telephone Survey
1530-0022 - Direct Express Cardholder Survey Phone Discussion Guide 2020-10.docx Other-Phone Discussion Guide
1530-0022 - Direct Express Cardholder Survey Justification 2020-10.docx Supporting Statement for 2020 Direct Express Cardholder Survey IC Document

Information Collection (IC) Details

IC Title:	2020 Direct Express Cardholder Satisfaction and Usage Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Telephone Survey			Direct Express Cardholder Survey 2020 FS.docx		No		Paper Only
Other-Phone Discussion Guide			1530-0022 - Direct Express Cardholder Survey Phone Discussion Guide 2020-10.docx		No		Paper Only

Line of Business: General Government

Subfunction: Central Fiscal Operations

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,600	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,600	1,600
Annual IC Time Burden (Hours)	469	469
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Supporting Statement for 2020 Direct Express Cardholder Survey	1530-0022 - Direct Express Cardholder Survey Justification 2020-10.docx	10/27/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.