USDA Rural Development - Regulations & Bulletins Page Su

Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation

USDA RD Customer Experience Survey

Web-based Customer Experience Survey on USDA Rural Development (RD) Webpages

OMB: 0503-0024

Document [pdf]
Download: pdf | pdf
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USDA Rural Development - Regulations &
Bulletins Page Survey
The purpose of this survey is to gain insight into how to enhance USDA Rural Development’s online
presence and service to our Nation.
Survey insights will be used to inform improvements to Rural Development’s
webpages.
Participation is voluntary and all responses are confidential. This survey will take around 3 minutes to
complete.

I am satisfied with the service I received from this website.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Today's web experience increased my trust in Rural Development.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

I was able to find the information I needed on this website.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

The information on this website was easy to understand.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

It took a reasonable amount of time to complete what I needed to
do on this website.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

I understand the purpose of the information presented to me on
this website.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Are there any other comments or feedback you'd like to leave about
your web experience today?

2500 characters allowed

Is there content not present on this site you would recommend
adding?

1000 characters allowed

Are you a USDA Employee?
Yes
No

What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65 and older

Do you receive USDA benefits to help care for a dependent?
Yes
No

Do you identify with any of the following USDA customer types?
USDA Rural Development employee
Applicant
Lender
Borrower

Loan packager
Other
Enter other text

Where are you located? (Zip Code)

What is your highest level of education?
High school
Some college
College degree
Graduate degree (Master's)
Advanced degree (PhD, JD, MD, etc.)
Prefer not to respond
Option not listed

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to
respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number for this
information collection is 0503-0024. The time required to complete this information collection is estimated to average 3
minutes per response, including the time for reviewing instructions and completing the collection of information.

An o icial form of the United States government. Powered by Touchpoints
OMB Approval #0503-0024 · Expiration Date 04/30/2023


File Typeapplication/pdf
File TitleUSDA RD Customer Experience Survey
File Modified2020-11-18
File Created2020-11-18

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