Ask USDA Contact Center

Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation

Ask USDA Contact Center Survey Questions 020520

Ask USDA Contact Center

OMB: 0503-0024

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OMB Control No. 0503-XXXX

Expiration Date XX/XX/XXXX



Ask USDA Contact Center Survey Questions


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1) Please rate your satisfaction with the helpfulness of the customer service representative with whom you interacted at Ask USDA.



2. Please rate your satisfaction with the Ask USDA customer service representative’s knowledge of USDA’s programs and services.



3. Please rate your satisfaction with the accuracy of the information you received from Ask USDA.



4. Please rate your satisfaction with the amount of time it took Ask USDA to address your question.



5. Please rate your satisfaction with the overall service you received from Ask USDA.




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Public Burden Statement

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0503-XXXX. The time required to complete this information collection is estimated to average 3 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorSindall, Johanna
File Modified0000-00-00
File Created2021-01-14

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