Web-based Customer Experience Survey on USDA Food and Nutrition Service (FNS) Webpages

Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0503-0024 can be found here:

Documents and Forms

Document Name Document Type
USDA FNS Customer Experience Survey.pdf www.fns.usda.gov/ Other-Survey
USDA-FNS ICR Template_A11 Section 280 Clearance (003).docx USDA FNS Template Generic Clearance IC Document

Information Collection (IC) Details

IC Title:	Web-based Customer Experience Survey on USDA Food and Nutrition Service (FNS) Webpages	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			USDA FNS Customer Experience Survey.pdf	https://www.fns.usda.gov/	Yes	Yes	Fillable Fileable Signable

Line of Business: Community and Social Services

Subfunction: Social Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 15,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	15,000	15,000
Annual IC Time Burden (Hours)	750	750
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
USDA FNS Template Generic Clearance	USDA-FNS ICR Template_A11 Section 280 Clearance (003).docx	12/14/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.