Information Collection

Mapping The Cross-agency Customer Experience Journey

IC 243026 under ICR 202003-2900-011 · OMB 2900-0876.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0876 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form 2900-0876-R2 MAPPING THE CROSS-AGENCY CUSTOMER EXPERIENCE JOURNEY	Form and Instruction
2900-0876-R2 Cross Agency Field Guide Cross Agency Field Guide_August 2020.docx	Form and Instruction
Cross Agency Journey Map ICR Submission_July 29 2020 (005).docx Requirements Document	IC Document
Sample Intro Email.docx Sample Intro Email	IC Document

IC Title:

MAPPING THE CROSS-AGENCY CUSTOMER EXPERIENCE JOURNEY

Agency IC Tracking Number:

2900-0876-R1

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	2900-0876-R2	Cross Agency Field Guide	Cross Agency Field Guide_August 2020.docx		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Consumer Health and Safety

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 100

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	100	100
Annual IC Time Burden (Hours)	117	117
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Requirements Document	Cross Agency Journey Map ICR Submission_July 29 2020 (005).docx	08/05/2020
Sample Intro Email	Sample Intro Email.docx	08/05/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.